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Monthly Archives: February 2010

New articles published for week ending 02/28/2010

VMware Consolidated Backup
Removing snapshots causes "unable to find device: XXXXX-vmname-xxxxx-delta.vmdk" errors in vmkernel logs (1011533)
Date Published: 2/22/2010
VMware Converter
VMware Infrastructure Client unrecoverable error: (app) Exception 0x0000005 (Access Violation ) (1018400)
Date Published: 2/25/2010
VMware ESX
Installing VMware Tools on a Linux virtual machine using the .RPM produces the error: service vmware-tools does not support chkconfig (1018532)
Date Published: 2/26/2010
ESX host disconnects from vCenter Server and hostd logs contain the error: Exception: Not Reached: @ bora/vim/hostd/vmsvc/vmMisc.cpp:1610 (1016583)
Date Published: 2/26/2010
External USB devices showing as Storage Adapters on Dell hardware using iDRAC (1013818)
Date Published: 2/25/2010
Converted virtual machines experience poor performance (1013857)
Date Published: 2/25/2010
An ESX host reboots to an Illegal OpCode message after upgrading ESX on HP BL465C G5 (1015559)
Date Published: 2/25/2010
ESX host may stop responding or abruptly reboot on IBM xSeries 336 or 346 servers (1015661)
Date Published: 2/25/2010
ESX host fails to start or install with the error: The BIOS reports that NUMA node X has no memory (1016154)
Date Published: 2/25/2010
Performance tab in vSphere 4.0 fails: Root element is missing (1018601)
Date Published: 2/25/2010
NPIV-enabled virtual machines fail to create VPORTs when run on ESX/ESXi hosts with Emulex HBAs (1018326)
Date Published: 2/24/2010
Manually install the VMXNet driver in Windows NT GOS on ESX 3.0.x and ESX 3.5 (1018546)
Date Published: 2/23/2010
Unable to add ESX 3.0 or higher hosts to vCenter (1018212)
Date Published: 2/23/2010
USB floppy drives are not supported in ESX/ESXi 4.0 (1016911)
Date Published: 2/22/2010
VMware Fusion
Upgrading a Fusion virtual machine from Windows Vista to Windows 7 (1018441)
Date Published: 2/26/2010
VMware vCenter Converter
Virtual machine fails to power on or boot after being converted (1016828)
Date Published: 2/26/2010
VMware vCenter Lab Manager
Upgrading Lab Manager fails with the log error: Invalid NIC IP address error (1016767)
Date Published: 2/26/2010
VMware vCenter Server
Understanding the Active Directory Application Mode (ADAM) database (1017480)
Date Published: 2/26/2010
vCenter Agent Preupgrade Check Tool generates the error: A cryptographic error occurred (1018486)
Date Published: 2/26/2010
Accessing the Storage View tab in vCenter 4.0 Update 1 fails (1018608)
Date Published: 2/26/2010
Upgrading from to vCenter fails with multiple schema errors (1017410)
Date Published: 2/25/2010
Plugins, extensions, and applications experience errors after upgrading to vCenter Server 4.0 from VirtualCenter 2.5.x (1018203)
Date Published: 2/23/2010
HA fails to configure at 90% completion with the error: Internal AAM Error – agent could not start (1018217)
Date Published: 2/23/2010
vSphere agent upgrade checker asks for a 32-bit system DSN (1018405)
Date Published: 2/23/2010
Performance data is not collected if the time on the vCenter Server has been modified to a future value (1018256)
Date Published: 2/22/2010
VMware vCenter Site Recovery Manager
Disabling Fast Path Volume Open Failure for iSCSI LUNs (1017286)
Date Published: 2/27/2010
VMware View Manager
Configuring PCoIP for use with View 4 (1018158)
Date Published: 2/23/2010
The same virtual machines are repeatedly reconfigured if cloned from a template (1018254)
Date Published: 2/23/2010
VMware vSphere Management Assistant
Java commands result in a command not found error (1018507)
Date Published: 2/25/2010
VMware Workstation
vmware-fullscreen does not support copy and paste between a host and guest or virtual machines (1016832)
Date Published: 2/24/2010

Downloading and Installing VMware Fusion

Sometimes a simple download and Install runs into problems. This video details downloading and installing VMware Fusion. This video is helpful if:

  • You cannot download VMware Fusion
  • Download stops intermittently or does not complete
  • The Fusion installer .DMG does not mount or install
  • Your serial number is not accepted and you receive this error: Invalid Serial Number

For more information and context, continue reading the KB article: Downloading and Installing VMware Fusion.

How to download and install VMware Fusion

Social Media at VMware

In this short video you’ll learn what social media activities are going on within the Global Services and Support group at VMware from Rick Blythe, Social Media Specialist. If you’re interested in following these Twitter accounts, follow:

Rick Blythe, Social Media Specialist at VMware

VMware Tools Installation

VMware Tools is a suite of utilities that enhances the performance of the virtual machine’s guest operating system and improves management of the virtual machine.

To address questions we receive about installing VMware Tools we have created a set of knowledgebase articles complete with videos. Each Guest operating system has slightly different steps to perform this common operation, so we’ve created a general article, which then branches out to more specific articles/videos for your specific Guest OS.

We recommend that when you need to install VMware Tools, start with article: General VMware Tools installation instructions (1014294).

Then, depending on your VM’s operating system, see one of:

Installing VMware Tools

Are there any other videos you’d like to see about VMware tools?

How to install VMware Tools in a Linux VM using a Compiler

This video details installing VMware Tools in a Linux guest operating system using the gcc Compiler. This video was created using VMware ESX 4.0, but the same basic steps apply to other VMware products. The guest operating system in the video is CentOS, but this applies to other distributions of Linux as well.

For more information and context, continue reading the KB article: Installing VMware Tools in a Linux virtual machine using Compiler.

How to install VMware Tools in a Linux virtual machine using a Compiler

How to Install VMware Tools in a Linux virtual machine

This video details installing VMware Tools in a Linux guest operating system using RPM (Red Hat Package Manager). This video uses VMware ESX 4.0, but the same basic steps apply to other products. The guest operating system in this video is CentOS, but the steps can be used in any Linux distribution that supports RPM.

For more information and context, continue reading the KB article: Installing VMware Tools in a Linux virtual machine using RPM.

How to install VMware Tools in a Linux virtual machine using RPM

New articles published for week ending 02/21/2010

VMware ESX
Editing virtual machine and host custom attributes and annotations (1005720)
Date Published: 2/19/2010
Hewlett Packard systems with a Smart Array P212, P410, P410i, P411, or P712m controller become unresponsive (1014611)
Date Published: 2/19/2010
Virtual machine fails to boot with the error: One or more of the disks used by this virtual machine was created by an unsupported version (1014720)
Date Published: 2/19/2010
Understanding High Availability Host Isolation Response with Network Attached Storage (1018325)
Date Published: 2/19/2010
Snapshots Sometimes Do Not Appear in the Recompose Wizard in VMware View (1018210)
Date Published: 2/18/2010
Troubleshooting network issues with the Cisco show tech-support command (1015437)
Date Published: 2/17/2010
Adding an ESX host to vCenter inventory or accessing an ESX host directly with vCenter client fails: Bad username or password (1018270)
Date Published: 2/16/2010
Rescanning of SAS storage adapter might take more time (1017636)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002401-SG: Updates Net-SNMP (1017660)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002402-SG: Security updates to Python package (1017663)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002403-BG: Updates VMkernel, vmx, hostd, vmnix (1017664)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002404-SG: Security update to BIND (1017665)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002405-BG: Updates Aacraid driver (1017677)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002406-BG: Updates bnx2x driver for Broadcom (1017678)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002407-SG: Updates Libxml2 (1017679)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002408-BG: Updates MPT SCSI driver (1017680)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002409-BG: Updates iSCSI driver and iSCSI daemon (1017682)
Date Published: 2/16/2010
VMware ESX 3.5, Patch ESX350-201002411-BG: Updates ATA PIIX SCSI driver (1017684)
Date Published: 2/16/2010
VMware ESXi
VMware Tools requires to be uninstalled when running the installation through the command line (1016314)
Date Published: 2/17/2010
VMware ESXi 3.5, Patch ESXe350-201002401-I-SG: Updates firmware (1017685)
Date Published: 2/16/2010
VMware vCenter Lifecycle Manager
Registering a resource or datastore in Lifecycle Manager fails with the error: The plugin VMware3 cannot be found (1015277)
Date Published: 2/18/2010
VMware vCenter Server
Removing a linked vCenter server from vSphere client fails: vCenter server not connected (1017631)
Date Published: 2/18/2010
I2C errors in vCenter (1016152)
Date Published: 2/18/2010
Cloning a virtual machine in vSphere fails with the error Number of virtual devices exceeds the maximum for a given controller (1016221)
Date Published: 2/18/2010
Datastores and networks are moved to upgrade folders after upgrading to vCenter Server 4.0 (1016236)
Date Published: 2/18/2010
Moving View-managed desktops between vCenter Servers is not supported (1018045)
Date Published: 2/18/2010
Configuring VMware vCenter Server to send alarms when virtual machines are running from snapshots (1018029)
Date Published: 2/16/2010
vCenter plugins fail after adding custom SSL certificates (1017577)
Date Published: 2/16/2010
VMware View Manager
Log in as current user feature requires DNS suffix and AD domain to match (1017226)
Date Published: 2/19/2010
Microsoft smart card removal grou
p policy does not work with View smart card SSO (1018142)

Date Published: 2/19/2010
Color Settings for the Virtual Printer Sometimes Get Overridden by Local Client Settings (1018211)
Date Published: 2/18/2010
Virtual machines and VMware Tools stop responding when using a Windows 7 32bit virtual machine (1016879)
Date Published: 2/18/2010
Black View Client log in screen when using PCoIP (1016961)
Date Published: 2/18/2010
VMware Virtual Desktop Manager
Connected users do not display on the VDI Active Sessions tab (1009285)
Date Published: 2/16/2010
VMware VirtualCenter
Cannot add a virtual machine deployed from a template to a resource pool (1017524)
Date Published: 2/19/2010
Converter Import Wizard reports the error: Unable to find the server (1010829)
Date Published: 2/16/2010
VMware Workstation
Installing Windows XP to a physical partition in VMware Workstation fails with the error: vmscsi driver could not be found (1013225)
Date Published: 2/19/2010

How to install VMware Tools in a Windows virtual machine

This video details installing VMware Tools in a Windows guest operating system. The video demonstrates the steps in a VMware vSphere 4.0 environment, but the same basic steps also apply to other VMware products.

For more information and context, continue reading the KB article: Installing VMware Tools in a Windows virtual machine.

How to install VMware Tools in a Windows virtual machine

How to install VMware Tools in a Netware virtual machine

This video details installing VMware Tools in a Novell Netware virtual machine. The video demonstrates the steps in a VMware vSphere 4.0 environment, but the same basic steps also apply to other VMware products. This video uses Netware 6.5, but the basic steps should also apply to other versions of Netware. You can find information related to installing VMware Tools for a specific product in the product documentation at www.vmware.com/support/pubs

For more information and context, continue reading the KB article: Installing VMware Tools in a Novell virtual machine.

How to install VMware Tools in a Novell virtual machine

 

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VMware Support Availability Update

VMware is happy to report all systems have returned to normal.

You may contact Technical Support at this time for all severities at 1 877-4VMWARE

We deeply regret any inconvenience this may have caused.