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Monthly Archives: January 2010

New articles published for week ending 01/31/2010

VMware Consolidated Backup
File level backups of a virtual machine fail, but full level backups work (1014358)
Date Published: 1/26/2010
VMware ESX
Root users cannot login after upgrading from ESX 3.5 to ESX 4.0 (1014530)
Date Published: 1/28/2010
Virtual machine fails to power on with Invalid metadata errors (1014501)
Date Published: 1/26/2010
Java in Virtual Machines on VMware ESX: Best Practices (1011663)
Date Published: 1/26/2010
Unable to create a trust relationships between Domain Controllers (1012140)
Date Published: 1/26/2010
VMware Fusion
Installing Apple Drivers (Boot Camp Drivers) on a Windows virtual machine (1012885)
Date Published: 1/26/2010
VMware vCenter Lifecycle Manager
VMware End User License Agreements (1016162)
Date Published: 1/26/2010
VMware vCenter Server
vCenter Service Status shows Xhive data feed errors (1012240)
Date Published: 1/27/2010

New articles published for week ending 01/24/2010

Disabling the VMware Tools shrink option (1010941)
Date Published: 1/22/2010
Accessing virtual machines on an ESX4 host that will not boot (1014447)
Date Published: 1/21/2010
Allowing ESX 3.5 to use Raw Device Maps (RDM) on Egenera pservers (1014513)
Date Published: 1/21/2010
ESX 3.5 shows one port instead of four when using an HP NC150T PCI 4-port Gigabit Combo Switch Adapter (1010374)
Date Published: 1/20/2010
Verifying kdump configuration by simulating a panic event on Redhat 5 virtual machines (1010425)
Date Published: 1/20/2010
Troubleshooting virtual machine TCP/IP issues by pinging the loopback address (1008206)
Date Published: 1/19/2010
Determining if a VMDK is zeroedthick or eagerzeroedthick (1011170)
Date Published: 1/18/2010
Unable to perform operations on a VM as its disk is locked. (1003397)
Date Published: 1/18/2010
ESX 4.0.x VMware Tools upgrade attempts to load WDDM display driver on Window 7 guest, hardware version 4 (1014964)
Date Published: 1/18/2010
VMware Fusion
A Windows virtual machine fails to boot with the error: NTLDR is missing (1013989)
Date Published: 1/22/2010
VMware vCenter Lab Manager
Cannot add a resource pool in during initial setup of Lab Manager if permissions are set at Datacenter level (1016989)
Date Published: 1/19/2010
VMware vCenter Server
Storage vMotion fails with the error: A general system error occurred: Storage VMotion failed to copy one or more of the VM's disks. Please consult the VM's log for more details, looking for lines starting with "CBTMotion-" (1012509)
Date Published: 1/22/2010
VirtualCenter / vCenter fails with Stack Overflow errors (1016281)
Date Published: 1/21/2010
Update Manager incorrectly reports host upgrade as failed when DHCP assigns a new IP address to ESX/ESXi host (1017239)
Date Published: 1/21/2010
How to reconfigure Update Manager after a change of the vCenter Server IP address (1014639)
Date Published: 1/20/2010
VMware vCenter Site Recovery Manager
vCenter Site Recovery Manager 4.0 Installation fails to install certificate (1015883)
Date Published: 1/20/2010
VMware vCenter Update Manager
Remediation of a Windows virtual machine might fail with File Is Not Signed message in the Windows Event Viewer (1017247)
Date Published: 1/22/2010
VMware View Manager
Cannot connect to a virtual desktop via the Security Server View portal (1013122)
Date Published: 1/19/2010
Loading licenses disables features (1009543)
Date Published: 1/18/2010
VMware View 4.0 virtual machines on an ESX 4.0 host do not power on (1017153)
Date Published: 1/18/2010
VMware Virtual Desktop Manager
VMware Virtual Desktop Manager 2.1 logs into the wrong desktop (1010930)
Date Published: 1/20/2010

Best Practices for using VMware Converter

Our latest video provides an overview of the best practices for converting a machine using VMware Converter. This video is based on VMware knowledge base article 1004588. We walk through the steps of converting a running physical computer into a virtual machine. The video also provides tips along the way to consider when virtualizing your computer.

Best Practices for using VMware Converter

For more information and context, continue reading the KB article: Best practices for using and troubleshooting VMware Converter.

A little self promotion

Here’s a short video we threw together promoting our presence in social networks.

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New articles published for week ending 01/17/2010

VMware Data Recovery
VMware Data Recovery appliance displays FAILED for numerous services (1009997)
Date Published: 1/14/2010
VMware ESX
Powering on a virtual machine fails with the error:/bora/lib/string/str.c:204 Buffer too small (1012214)
Date Published: 1/15/2010
WDDM and XPDM graphics driver support with ESX 4.0 Update 1, Workstation 7.0, and Fusion 3.0 (1016770)
Date Published: 1/15/2010
ESX fails to boot after upgrading IBM x3850 M2 or x3950 M2 BIOS to 1.07 (1008120)
Date Published: 1/15/2010
Microsoft Cluster Service Cluster Administrator shows only one NIC (1009251)
Date Published: 1/15/2010
Issues when PXE booting virtual machines (1009104)
Date Published: 1/14/2010
Leap seconds in Virtual Infrastructure 3 (1007342)
Date Published: 1/13/2010
QLogic SAN Surfer TCP ports (1015260)
Date Published: 1/13/2010
An ESX host boots to a purple diagnostic screen after increasing the Service Console memory (1016239)
Date Published: 1/12/2010
Troubleshooting Nexus 1000V vDS network issues (1014977)
Date Published: 1/12/2010
Cannot set bus sharing to physical (1014311)
Date Published: 1/11/2010
VMware ThinApp
Setting the ThinApp Sandbox Location on a Portable Device or Mobile Device, Such As a USB Drive (1017364)
Date Published: 1/15/2010
VMware vCenter Server
vCenter Server 4.0 installation fails with the error: Setup located a vCenter Server database but not the companion SSL certificates (1014314)
Date Published: 1/11/2010
Enabling Fault Tolerance on a powered on virtual machine fails with the error: Not enough resources (1012602)
Date Published: 1/11/2010
VMware View Manager
Configuring VMware View Client to bypass Internet Explorer proxy settings (1009238)
Date Published: 1/15/2010
Pool configuration for View Manager does not show all datastores (1008952)
Date Published: 1/14/2010
VMware VirtualCenter
Exporting virtual machine performance data fails with the error: The metric group being selected does not support realtime statistics (1009254)
Date Published: 1/15/2010
Removing VMware HA Advanced Options fails with the error: Object reference not set to an instance of an object (1007900)
Date Published: 1/11/2010
VMware Workstation
VMware USB Arbitration Service fails with error 31 or 31A when powering on a virtual machine (1016809)
Date Published: 1/13/2010

How to install Windows in a newly created VMware Fusion virtual machine

This video provides steps for installing Windows in Fusion on your Mac, and you’re installing from the CD/DVD drive. You may have seen one of the following symptoms:

  • You cannot install Windows on a newly created virtual machine.
  • You see a message about a network boot when the virtual machine starts.
  • A newly created virtual machine does not recognize Windows installation media when booting.
  • Fusion displays a dialog box that reads: No bootable device was detected.

Some late-2009 Mac models shipped with a special build of Mac OSX that may prevent Fusion from properly communicating with the Mac’s optical drive. Check out this video if this is you.

How to install Windows in a newly created VMware Fusion virtual machine

For more information and context, continue reading the KB article: Cannot install Windows on a newly created virtual machine.

How to decode machine check exceptions (MCE) in VMware products

Does the acronym PSOD send chills down your spine? Here’s a video which provides some understanding as to what a purple diagnostics screen (PSOD) means, and what it can tell you.

  • What is a Machine-Check Exception (MCE)?
  • Understanding the machine-check architecture
  • Decoding the machine-check exception
  • Other considerations

 How to decode machine check exceptions (MCE) in VMware products 

For more information and context, continue reading the KB article: Decoding Machine Check Exception (MCE) output after a purple screen error.

NIC teaming in ESX Server

A new video today for those of you interested in how to do NIC teaming in ESX. A NIC team can share the load of traffic between physical and virtual networks among some or all of your VMs, as well as provide failover in the event of a hardware failure or a network outage.

While this video uses vSphere, the steps also apply to your VMware Infrastructure 3.5 environments.

image

For more information and context, continue reading the KB article: NIC teaming in ESX Server.

The VMware Knowledegebase in 2010

A new year is upon us and as many of us do, it is perhaps a good time to reflect on some of the changes we’ve seen around here. The Knowledgebase saw a number of usability improvements over the year.  Here are a few:

  • Fresh new look.
  • Alerts, which provide up-to-date information about important issues.
  • Answer Wizards, which walk you through common problems and suggest articles that may be helpful.
  • Expanded Actions box. The Actions box, located to the right of article content, provides an article’s ID, last published date, and applicable products and versions. You can now also:
    • Bookmark an article
    • Copy the URL
    • Email the article
    • Print the Article
  • Star Rating System was improved.
  • Feedback box has been improved. These two feedback mechanisms help us improve our content by allowing you a say.

We have more improvements planned for 2010 that we’re excited about.  Keep an eye on this space for news.

New articles published for week ending 01/10/2010

VMware Data Recovery
Automatic and manual VMware Data Recovery backups fail (1014860)
Date Published: 1/7/2010
VMware ESX
VMware ESX 4.0, Patch Release ESX400-200912001 (1016461)
Date Published: 1/7/2010
VMware ESX 4.0, Patch ESX400-200912401-BG: Updates vmkernel, vmklinux, tools, CIM, and perftools (1016291)
Date Published: 1/7/2010
VMware ESX 4.0, Patch ESX400-200912402-SG: Updates OpenSSL (1016292)
Date Published: 1/7/2010
VMware ESX 4.0, Patch ESX400-200912403-SG: Updates NSS and NSPR (1016293)
Date Published: 1/7/2010
VMware ESX 4.0, Patch ESX400-200912404-SG: Updates DHCP (1016294)
Date Published: 1/7/2010
Virtual machines might stop responding when any LUN on the ESX/ESXi host is in an all-paths-down condition (1016626)
Date Published: 1/7/2010
Failure to set up an IRQ with an interrupt vector on ESX 4.0 hosts (1016797)
Date Published: 1/5/2010
Editing configuration files in VMware ESX (1017022)
Date Published: 1/4/2010
VMware ESXi
VMware ESXi 4.0, Patch ESXi400-200912401-BG: Updates Firmware (1016295)
Date Published: 1/7/2010
VMware ESXi 4.0, Patch ESXi400-200912402-BG: Updates VMware Tools (1016296)
Date Published: 1/7/2010
VMware ESXi 4.0, Patch Release ESXi400-200912001 (1016462)
Date Published: 1/7/2010
VMware Fusion
Windows Vista and Windows 7 reactivation in a Boot Camp virtual machine (1015925)
Date Published: 1/4/2010
VMware vCenter AppSpeed
Completely removing AppSpeed from your local Windows client (1016607)
Date Published: 1/5/2010
VMware vCenter Lab Manager
Cannot access the Lab Manager virtual machine console via VirtualCenter 2.5 Web Access (1014940)
Date Published: 1/4/2010
VMware vCenter Server
Upgrade to vCenter Server 4.0 fails with the error: DSN is pointing to a unsupported ODBC driver (1015804)
Date Published: 1/7/2010