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Monthly Archives: November 2009

New articles published for week ending 11/29/2009

An update to the Update1 KB: more info

A quick note: The problem with U1 is now known to be limited to HP Proliant systems and HP Insight Management agents are running.

Link to the updated KB: Upgrading ESX 4.0 to 4.0 Update 1 on HP Proliant systems can fail or time out and leave the host in an unusable state if the host has HP Insight Management Agents running (1016070)

Upgrading ESX 4.0 to Update 1 using Update Manager

We learned today of a particular set of circumstances which, when updating to Update 1, can lead to PSODs (purple screens). 3rd party agents are a key component of this problem.

To avoid this potentially nasty problem please read the following Knowledgebase article for details:

Upgrading ESX 4.0 to 4.0 U1 using Update Manager fails or times out and rebooting host results in a purple diagnostic screen (1016070)

 Note: This KB continues to be updated. Re-visit page for latest information.

Symptoms

When attempting to upgrade ESX 4.0 to ESX 4.0 Update 1, you may experience the following symptoms:

  • Update manager (VUM) upgrade operation fails or times out at 33%.
  • Upon reboot, the host that was being upgraded displays a purple diagnostic screen with the following error:
    COS Panic: Int3 @ mp_register_ioapic

TCP and UDP Ports for management access

Here’s a new KB that covers a very common question, and relates to a number of different VMware products as well. The question I’m referring to is: What ports does my VMware software require for management?

TCP and UDP Ports for vCenter Server, ESX hosts, and other network components management access discusses all of the network services and the ports and protocols used by all of the these products:

Products Services and agents commonly present in a vSphere environment

VMware Consolidated Backup
VMware Converter
VMware Data Recovery
VMware ESX
VMware ESXi
VMware View Manager
VMware Virtual Desktop Manager
VMware VirtualCenter
VMware vCenter Lab Manager
VMware vCenter Orchestrator
VMware vCenter Server
VMware vCenter Site Recovery Manager
VMware vCenter Stage Manager
VMware vCenter Update Manager

CIM HTTP server (insecure service)
CIM HTTPS server
FTP client (insecure service)
FTP server (insecure service)
iSCSI software client
NFS client (insecure service)
NFS server (insecure service)
NIS client
NTP client
SMB client (insecure service)
SNMP server
SSH client
SSH server
Syslog client
Telnet client (insecure service)Telnet server (insecure service)

Other supported management agents that you install

The KB provides a comprehensive table of ports/protocols for products going back several versions.  The table includes Product, Port, Protocol, Source, Target, and Purpose. A great one to bookmark for future reference.

vSphere Client on Windows 7 now supported

In case you didn’t notice, Update 1 for VMware vCenter Server 4.0 was released last week. This is great news for all of you who wish to run the vSphere client on Windows 7 machines.

While we had a KB article (Cannot launch vSphere Client after installing in Windows 7 or Windows 2008 R2 (1011329)) which went through a couple of different incarnations as new information became available, we can now put this problem behind us. No work-arounds are necessary, it just works now.

Here’s a quote from the release notes:

Windows 7 and Windows 2008 R2 support — This release adds support for 32-bit and 64-bit versions of Windows 7 as well as 64-bit Windows 2008 R2 as guest operating system platforms. In addition, the vSphere Client is now supported and can be installed on a Windows 7 platform.

We highly recommend reading the entire set of release notes, they contain valuable information.

New articles published for week ending 11/22/2009

VMware Converter
OVF Import task fails when you use VMware Infrastructure Client 2.5 to import OVF package (1015687)
Date Published: 11/16/2009
Converter 3.0.x quits without a warning if the number of tasks in the task list exceeds 400 (1015689)
Date Published: 11/16/2009
VMware Converter fails to reconfigure a virtual machine with the error: Error 1450: Insufficient system resources exist to complete the requested service. (1013547)
Date Published: 11/16/2009
VMware Data Recovery
VMware Data Recovery backup job fails when backing up a virtual machine with RDMs (1015488)
Date Published: 11/17/2009
VMware ESX
After Upgrading to ESX 4.0 Update 1 the wbemcli Query is Not Returning Output (1015637)
Date Published: 11/20/2009
Configure Update Manager Download Service to download only ESX 4.x patches (1015663)
Date Published: 11/20/2009
After upgrading Cisco Nexus 1000V VSM to the latest version, you might not be able to patch the kernel of ESX hosts attached to the vDS (1015717)
Date Published: 11/20/2009
Data Recovery Service for data not recoverable by VMware Technical Support (1015413)
Date Published: 11/20/2009
Upgrading an ESX host with VEM400-200909001-BG installed fails if host is part of DVS (1015878)
Date Published: 11/20/2009
Using vCenter Update Manager to patch ESX/ESXi hosts added to Cisco Nexus 1000V DVS (1015890)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911201-UG: Updates Core (1014792)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911223-UG: Updates Web Access (1014795)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911221-UG: Updates Service Console glibc (1014797)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911205-UG: Updates lpfc820 driver to version 8.2.0.30.52vmw-2vmw (1014824)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911206-UG: Updates hpsa driver to version 3.6.14.27vmw-2vmw (1014825)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911207-UG: Updates mpt2sas driver to version 02.00.00.00.1vmw-2vmw (1014826)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911209-UG: Updates forcedeth driver to version 0.61-2vmw (1014827)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911210-UG: Updates ixgbe driver to version 1.3.36-2vmw (1014828)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911211-UG: Updates megaraid2 driver to version 2.00.4-2vmw (1014829)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911212-UG: Updates megaraid-sas driver to version 4.0.08.15vmw-2vmw (1014830)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911213-UG: Updates mptsas driver to version 4.00.37.00.27vmw-2vmw (1014831)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911214-UG: Updates ahci driver to version 2.0-2vmw (1014832)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911215-UG: Updates ata-piix driver to version 2.00ac6-2vmw (1014833)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911216-UG: Updates mptspi driver to version 4.00.37.00.27vmw-2vmw (1014834)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911217-UG: Updates qla2xxx driver to version 821.k1.42vmw-2vmw (1014835)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911218-UG: Updates s2io driver to version 2.1.4.13427-2vmw (1014836)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911219-UG: Updates nx-nic driver to version 4.0.301-2vmw (1014837)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911220-UG: Updates cciss driver to version 3.6.14.8vmw-2vmw (1014838)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911222-UG: Updates enic driver to version 1.1.0.68-1vmw (1014839)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-2
00911224-UG: Updates fnic driver to version 1.1.0.49.2vmw-2vmw (1014840)

Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911225-UG: Updates bnx2x driver to version 1.45.20-2vmw (1014841)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-Update01 (1014842)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911226-UG: Updates e1000 driver to version 8.0.3.1-2vmw, and the e1000e device driver to version 0.4.1.7-2vmw (1014843)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911227-UG: Updates Intel igb driver (1014844)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911228-UG: Updates Serverworks PATA for ATA driver (1014845)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911229-UG: Updates ATA driver and libraries (1014846)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911230-UG: Updates SCSI and iSCSI driver (1014847)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911231-UG: Updates qlogic scsi driver (1014848)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911232-SG: Updates curl (1014849)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911233-SG: Updates gnutls (1014850)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911234-SG: Updates xml2 (1014851)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911235-SG: Updates python (1014852)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911236-UG: Updates SNMP (1014853)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911237-SG: Updates bind (1014854)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911238-SG: Updates ntp (1014855)
Date Published: 11/20/2009
VMware ESX 4.0, Patch ESX400-200911239-SG: Updates audit (1014856)
Date Published: 11/20/2009
Accessing the console of a Windows virtual machine through Web Access in ESX 4.0 times out (1013816)
Date Published: 11/19/2009
Mouse movement is erratic when VMware Tools is installed on Windows NT 4 Japanese version for the first time (1015911)
Date Published: 11/19/2009
VMware ESXi
Upgrading to Update 1 using vihostupdate fails with the Cisco Nexus 1000V installed (1015879)
Date Published: 11/20/2009
VMware ESXi 4.0, Patch ESXi400-200911201-UG: Updates Firmware (1014886)
Date Published: 11/20/2009
VMware ESXi 4.0, Patch ESXi400-200911202-UG: Updates VMware Tools (1014887)
Date Published: 11/20/2009
VMware ESXi 4.0, Patch ESXi400-200911203-UG: Updates VI Client (1014888)
Date Published: 11/20/2009
VMware ESXi 4.0, Patch ESXi400-Update01 (1014889)
Date Published: 11/20/2009
VMware Fusion
Troubleshooting a missing CD/DVD-ROM drive in a Windows virtual machine (1014268)
Date Published: 11/16/2009
VMware Player
VMware Tools fails to start due to missing FreeBSD library (1015796)
Date Published: 11/17/2009
VMware vCenter Converter
When you start the Import or Export wizard by right-clicking a virtual machine or an ESX host, vCenter Converter shows an error (1015686)
Date Published: 11/20/2009
VMware vCenter Lifecycle Manager
Forgot password for VMware Account Portal (1015865)
Date Published: 11/18/2009
VMware vCenter Server
Performance Overview data is not displayed after upgrading to vCenter 4.0 or to vCenter 4.0 Update 1 (1015606)
Date Published: 11/20/2009
Install process of vCenter Server 4.0 and 4.0 Update 1 might not be completed on Windows Server 2008 (1013822)
Date Publi
shed: 11/20/2009

Performance Chart Overview connection issue with vSphere database server (1013877)
Date Published: 11/20/2009
VMware Workstation
Converting an encrypted virtual machine may fail (1015774)
Date Published: 11/17/2009

Understanding Snapshots in VMware ESX

One aspect of virtual machines that often leads to confusion is the snapshot. What is a snapshot? How do snapshots work? What products use the snapshot feature? What files are involved in snapshots?

These questions and more are all discussed in the new Knowledgebase article: Understanding virtual machine snapshots in VMware ESX. This is a fairly big topic so many links are provided to other relevant information.

Understanding virtual machine snapshots in VMware ESX

New articles published for week ending 11/15009

VMware Fusion
Creating a custom virtual machine in Fusion (1013810)
Date Published: 11/11/2009
VMware vCenter Orchestrator
vCenter Orchestrator fails to install when Terminal Server is running (1015658)
Date Published: 11/13/2009
VMware vCenter Update Manager
Cannot scan ESX hosts after using Update Manager to upgrade to ESX 4.0 (1014760)
Date Published: 11/10/2009

vCenter Client in Windows 7

Ever Since Windows 7 has come out we’ve been seeing a lot of customer interest in running the vSphere Client on it. The same goes for Windows 2008 R2. The trouble is, Microsoft changed the .Net loading mechanism in these releases, breaking our vSphere Client.

We have just posted a Knowledgebase article which outlines how to deal with this change and make the client work.

One caveat: watch for the warning that one of the workarounds is not officially supported.

Read: Cannot launch vSphere Client after installing in Windows 7 or Windows 2008 R2 (1011329).

New articles published for week ending 11/08/2009

VMware ACE
Workstation closes when trying to power on any virtual machine (1013419)
Date Published: 11/4/2009
VMware Consolidated Backup
Backing up virtual machines using the VMware Consolidated Backup Hot-Add feature fails (1014907)
Date Published: 11/6/2009
vcbMounter fails with the error: "Unexpected extra arguments encountered" or "Unexpected command line option" (1015560)
Date Published: 11/6/2009
VMware ESX
Possible data corruption due to error during NPIV VPORT discovery process (1015290)
Date Published: 11/3/2009
Storage VMotion fails with the error: Virtual Machine has virtual disk in link-clone mode (1014249)
Date Published: 11/3/2009
VMware Fusion
Windows cannot see Mac printers (1014198)
Date Published: 11/6/2009
McAfee 1 year free anti-virus subscription in VMware Fusion (1015568)
Date Published: 11/6/2009
Licensing VMware Fusion 3.0 (1015444)
Date Published: 11/3/2009
Editing the .vmx file for your Fusion virtual machine (1014782)
Date Published: 11/2/2009
Correcting access to shared folders in Ubuntu for Fusion (1013633)
Date Published: 11/2/2009
VMware View Manager
Replacing an ESX host on which a View Composer linked-clone pool is installed. (1015292)
Date Published: 11/6/2009