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Monthly Archives: February 2009

New articles published for week ending 2/22/2009

VMware ESX

 

VMware Lab Manager

 

VMware Server

 

VMware View Manager

 

VMware Workstation

New Timekeeping Articles

As part of an ongoing effort to improve our understanding of
and our external content around timekeeping and virtualization, a new
series of articles have been developed. Knowledge base article
1420 has been retired as part of this initiative.

The new timekeeping articles are:

Article
ID

Title

1006427

Timekeeping
best practices for Linux

1007020

Linux
using TSC clocksource stops responding

1008284

Time
falls behind in a virtual machine when the guest operating system
writes to previously unwritten regions of its virtual disk

1005861

Time
falls behind in virtual machine when the memory of the virtual machine
paged from disk by the VMkernel

1006072

Time
in a virtual machine drifts due to hardware timer drift

1006113

Time
in a Linux 2.6 guest operating system runs faster than real time due to
lost tick overcompensation

1005953

Time
runs too fast in a Windows virtual machine when the Multimedia Timer
interface is used

1006090

Time
drifts in the virtual machine and the service console due to the HPET
misreporting its frequency

1006086

Time
in a Linux virtual machine jumps backward when using clock=pit

1006088

Time
runs slower than real time due to lost timer interrupts

1005802

Determining
and changing the rate of timer interrupts a guest operating system
requests

New articles published for week ending 2/15/2009

VMware ACE

 
 

VMware Capacity Planner

 

VMware Converter

 

VMware ESX

 
 
 
 
 
 
 
 

VMware Update Manager

 

VMware vCenter Converter Standalone

 
 
 
 
 
 
 
 

VMware vCenter Server

 

VMware View Manager

 
 
 
 
 

VMware VirtualCenter

 
 
 

VMware Workstation

 

Knowledge Base Alerts

Knowledge Base Alerts are something you may have noticed on the main page of the Knowledge base. They look like this:

Alerts

What are Alerts and why should you care?

Alerts are Knowledge Base articles like any other except:

  • They may have particular importance to you
  • They may have far reaching implications for you
  • They may contain time-sensitive information

There you go. Now you know to keep a keen eye out for our Knowledge base alerts.

Rating Knowledge Base Articles

Something you may have noticed during your latest visit to the VMware Knowledge Base is a new rating system (see red arrow in screencap).

Rating Knowledge Base Articles

The Knowledge base Team wants to know your opinion of its articles in the
knowledge base. Five stars is a good rating, and one star is poor.
VMware considers a 4 or 5 rating as indicating the article is a
success.  Anything 3 or below is considered an article that requires work/improvements.

There’s also a Provide Feedback link. This opens a
new window giving you the opportunity to provide us even more feedback
on the knowledge base article. See example:

KB feedback

If you haven’t rated an article yet, please do!

New articles published for week ending 2/8/2009

VMware Converter

Conversion of a NT4 hosts prompts for nonexistent hotfix file (1007742)
Date Published: 2/5/2009

VMware ESX

Windows virtual machine generates a Possible Dead Lock Condition error (1007754)
Date Published: 2/5/2009

ESX Server 3.0.2 and ESX Server 3.0.3: Not Able to Download VI Client Installation Files (1008332)
Date Published: 2/5/2009

/proc/stat does not report virtual machine CPU usage (1007854)
Date Published: 2/4/2009

Installing NaviAgent on ESX 3.x and 3.5x (1007938)
Date Published: 2/4/2009

CVE-2007-3798 Tcpdump Vulnerability and ESX (1008169)
Date Published: 2/4/2009

An ESX virtual machine on NFS fails with swap errors (1008091)
Date Published: 2/3/2009

Keeping powered on virtual machines separated from powered off virtual machines (1008148)
Date Published: 2/2/2009

VMware Site Recovery Manager

SRM Server Migration Workflow (1008426)
Date Published: 2/6/2009

Requirements When Using Trusted Certificates with SRM (1008390)
Date Published: 2/5/2009

VMware View Manager

View Client command line option "-offlineDirectory" does not work correctly (1008460)
Date Published: 2/6/2009

IP address and AD account of a desktop remain after it is deleted from a pool (1008466)
Date Published: 2/6/2009

Sounds might not play as expected in redirected audio devices in Virtual Desktop Manager and View Manager (1008501)
Date Published: 2/6/2009

View Agent does not automatically add an exception for RDP to Internet Connection Firewall on Windows XP SP1 (1008311)
Date Published: 2/6/2009

Unmanaged View Agent installation fails if computer description is zero length (1008432)
Date Published: 2/4/2009

View Client command line option "-staycheckedout" works only in conjunction with the option "-checkin" (1008453)
Date Published: 2/4/2009

Checkout fails when the command line option "-checkout" is used with the option "-nonInteractive" (1008455)
Date Published: 2/4/2009

Clean installation of the Connection Server fails when the default security on the parent directory of the installation directory is altered (1008425)
Date Published: 2/3/2009

VMware Virtual Desktop Manager

VDM managed Virtual Machines must not be moved within VirtualCenter (1008457)
Date Published: 2/6/2009

Wyse thin client devices are disconnected from VDM sessions after a period of time shorter than the VDM timeout value (1007856)
Date Published: 2/5/2009

Provisioning operation fails when the desktop pool name is not unique in that VirtualCenter location (1008430)
Date Published: 2/4/2009

VMware Workstation

An error appears when Quicken and Workstation are running on the same system (1007901)
Date Published: 2/3/2009

Installing VMware Workstation fails generate the SSL keys (1008179)
Date Published: 2/3/2009

Knowledge Base Upgrade

We recently performed an upgrade to both the hardware and software that powers the Knowledge Base here at VMware including new, more robust hardware located in a new datacenter, and a software upgrade.

You might notice these changes in the way things work:

  • Streamlined the Main Page.
  • A section called Top Issues replaces what was previously What’s Popular. It provides the same functionality, displaying articles that have been linked the most within the past 30 days.
  • A new selection box that allows you to search based on Document Type, KB Article, Communities, or Product Documentation.

Watch for more enhancements soon…

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Welcome to the VMware Knowledge Base Blog!

We are the VMware Knowledge Base Program Team.  You would know us as the producers and maintainers of the VMware Knowledge Base at http://kb.vmware.com our self-service body of technical content. But there's a lot more that goes on behind the scenes.

The purpose of this blog is to bring you, our customer, closer to us and engage in a way that helps us all. We are keenly interested in your opinion and take great pride in our ability to act quickly.  Over the last year we have focused a great deal of time and energy into making VMware’s Knowledge Base accurate and up-to-date and plan to continue that effort.

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VMware ACE

VMware Capacity Planner

VMware Converter

VMware ESX

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Virtual machines do not shut down gracefully (1008182)
Date Published: 1/26/2009

VMware Lab Manager

 
 
 

VMware Server
 
 
 
 
 
 
 
 
 
Date Published: 1/28/2009