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New KB articles published for week ending 12th November 2017

VMware vCenter Server

Installing or upgrading to vCenter Server 6.5 fails on the Windows server that uses 53/TCP port (DNS Service)
Date Published: 2017/11/06

VMware Horizon Cloud with Hosted Infrastructure

Edit General Settings
Date Published: 2017/11/06

VMware vSphere Data Protection

Unable to deploy VDP due invalid/expired certificate
Date Published: 2017/11/06

VMware NSX for vSphere

Deploying NSX Controller fails in NSX-v 6.3.3 and 6.3.4
Date Published: 2017/11/08

Horizon View

Recommended restart cycle of the VMware Horizon View environment
Date Published: 2017/11/08

Migrating from vCenter Windows Server to vCenter Service Appliance with VMware Horizon 7.x and 6.x
Date Published: 2017/11/09

VMware vCenter Server Appliance

Deploying, upgrading, migrating or restoring to vCenter Server Appliance 6.5 GA or U1 release fails
Date Published: 2017/11/07

The WWPN value is hidden in Webclient for vPLEX Storage array
Date Published: 2017/11/08

VSAN

Proxy configuration for vCenter fails to send vSAN Telemetry data and the online health check will not work
Date Published: 2017/11/07

vSphere 6.0P06 – What’s new with vSAN
Date Published: 2017/11/07

VMware vRealize Orchestrator

After upgrading from vRO 7.2.1 to vRO 7.3 services fail to start
Date Published: 2017/11/06

New KB articles published for week ending 5th November 2017

VMware vRealize Business Standard

vRA VMs that are deleted in the current month before upgrade will be missing in the current month’s vRA reports
Date Published: 2017/10/31

VMware ESXi

Unexpected VM crash with signal: 11 on svga
Date Published: 2017/11/2

vMotion fails when running heavy 3D workload on the virtual machine
Date Published: 2017/11/2

VMware Cloud on AWS

Understanding your consolidated billing statement for Subscription Services
Date Published: 2017/11/3

VMware vRealize Automation

Migration from vRA 6.2.x to vRA 7.2 or 7.3 leaves a large number of mismatched and empty resources in Deployments or fails with “504 Gateway time-out” or “413 Request Entity Too Large” errors
Date Published: 2017/11/3

 

Top 20 vRealize Operations Manager articles for October 2017

  1. Touch screen compatibility in vRealize Operations Manager 6.x
  2. Resetting the Administrator password in vRealize Operations Manager 5.x and 6.x
  3. Adding additional storage to vCenter Operations Manager Analytics or UI virtual machine
  4. Change the IP Address of a vRealize Operations Manager 6.x Multi Node Deployment
  5. How to change a node hostname in vRealize Operations Manager vApp based cluster
  6. vRealize Operations Manager 6.6 Upgrade fails with the error: FailedPAK action “run cassandra db upgrade” failed
  7. Accessing VMware vRealize Operations Manager 5.x fails with the error: Not Authorized
  8. After upgrading to vRealize Operations Manager 6.4 Objects show no Collection Status
  9. In VMware vRealize Operations Manager the usage of the /storage/db file system is not consistent across nodes after performing a Rebalance Disk operation
  10. Logging in to vRealize Operations Manager 5.x vApp fails with the error: Cannot complete login due to an incorrect user name or password
  11. Modifying the name resolution settings of the VMware vRealize Operations Manager vApp
  12. VMware vRealize Operations Manager for Horizon 6.2 Broker Agent fails to pair with the Horizon adapter
  13. vRealize Operations Manager 6.x Health Data is not present in the vSphere Web Client
  14. Cluster Status is stuck at Going Online in VMware vRealize Operations Manager 6.0.x
  15. Custom vSphere tags are not displayed in VMware vRealize Operations Manager 6.x
  16. HTTP Error 503: Service not available while accessing Product UI in vRealize Operations Manager 6.x
  17. Log in to the Admin or Product UI of VMware vRealize Operations Manager 6.x as admin fails with the error: Incorrect User name/Password
  18. Removing the vRealize Operations Manager Plugin from vSphere after upgrading to vRealize Operations Manager 6.6
  19. vRealize Operations Manager 6.x fails to accept and apply Custom CA Certificate
  20. vRealize Operations Manager Analytics Cluster fails to start with the status Waiting for Analytics

 

Top 20 Horizon View articles for October 2017

  1. Provisioning or recomposing a linked clone desktop pool fails
  2. Unable to verify vCenter certificate in VMware View Administrator
  3. Virtual machine application runs slower than expected in ESXi
  4. Configuring VMware View Event database on an SQL server fails with the error: An error occurred while attempting to configure the database
  5. Connecting to View desktops using RDP protocol fails with the error code 2825
  6. Creating or provisioning a VMware View desktop pool fails with the error: View Composer Fault: VMware.Sim.Fault.VcDatastoreInaccessibleFault
  7. Deleting a View desktop from the VMware View Administrator console fails with the error: Failed to delete VM: null
  8. Deploying a linked desktop pool fails with the error: Selected parent VM is not accessible
  9. Deploying or recomposing a linked clone in VMware View Manager results in the error: View Composer agent initialization state error (6): Unknown failure (waited 0 seconds)
  10. Deployment of instant-clone desktop pools fails after the successful cloning of the parent virtual machine.
  11. Enabling RSA SecurID authentication on a View Connection Server fails when there are multiple network interfaces on the Connection Server
  12. Linked clones stuck in a customization state, but eventually finish
  13. Logging in to View Client using the Log in as current user option fails
  14. Silent install of VMware View Agent fails with the error: The specified Feature name not found in Feature table
  15. View Composer Server appears Red in the View Administrator Console dashboard with the message: The service is not working properly
  16. View desktops do not inherit the client time zone setting when using the PCoIP Security Gateway
  17. When connecting to a View virtual machine using Blast, SSL Session is invalid
  18. After importing an internal Active Directory signed SSL certificate into the View Connection Server, the View Administrator portal fails to load
  19. After reinstalling or upgrading the View agent, the View Administrator console reports the message: Agent Unreachable
  20. Attempting to view persistent disks fails with the error: java.lang.IllegalArgumentException

Top vRealize Log Insight articles for October 2017

  1. Downloading Export Event Results, Export Chart Data, Export Content Pack, and Export Support Bundle fails in Log Insight 3.3.x
  2. Unable to log in to Log Insight as a member of an AD group defined in Log Insight
  3. Creating a firewall rule to block the JMX port 7199 on VMware vRealize Log Insight 2.5 (CVE-2015-0225)
  4. FAQ: Log Insight for vCenter Server
  5. VMware Response to CVE-2017-1000364, CVE-2017-1000366, CVE-2017-1000367, and CVE-2017-1000376: ‘The Stack Clash’ privilege escalation vulnerabilities 
  6. VMware Virtual Appliances and customizations to operating system and included packages

 

Top vRealize Automation articles for October 2017

  1. Directory sync in vRA 7.x fails with error ‘Connector Communication failed with Response’
  2. Logging in to a tenant with verified administrator credentials or user credentials fails in vRA 6.2.x
  3. Removing a virtual machine from vRealize Automation 7.x using Cloud Client
  4. Requests get stuck at ‘In Progress’ or ‘Pending Approval’ status in vRA
  5. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  6. Repairing or updating the trust between all components within vRealize Automation 6.x environment
  7. vRA appliance runs out of disk space
  8. Configuring log rotation for Health Service in vRealize Automation 7.3
  9. Horizon-workspace restart causes vRA services to fail in HA environment
  10. “A configuration synchronization is required” error in clustered vRO nodes
  11. An error occurred during OAuth2 operation” while accessing the vRealize Orchestrator Control Center
  12. ‘Error communicating with Pricing service’ error in vRA
  13. Error ‘Unable to authenticate user. Please try again’ when logging to vRA 6.2.x VAMI page
  14. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code [31]
  15. Logging in to tenant fails after adding authenticated proxy config in VAMI in vRealize Automation 7.x
  16. “Machine XXX: No reservation is available to allocate within the group XXX. Total XX GB of storage was requested” error when you request a machine in vRA
  17. Operation timeout error in VMware vRealize Orchestrator
  18. Snapshot operations in VMware vRealize Automation appear to be stuck
  19. “SSL_ERROR_SSL during handshake: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher” error in vRA 7.x
  20. Tenant administrator loses permissions to manage items under Directories Management in vRealize Automation 7.x

 

Top VSAN articles for October 2017

  1. Diskgroups fail to mount due to heap exhaustion
  2. Adding additional hosts to an existing vSAN cluster
  3. Component metadata health check fails with invalid state error
  4. vCenter Server task list shows several erroneous messages stating: Update vSAN configuration
  5. VMware vSAN witness appliance may be using evaluation license key instead of embedded key
  6. vSAN Build Recommendation Engine Health fails
  7. Adding existing vSAN hosts to a new vSAN cluster after rebuilding vCenter Server
  8. Local Disks goes into Permanent Device Loss (PDL) state with inbox drivers for mpt2sas
  9. Redirecting system logs to a vSAN object causes an ESXi host lock up
  10. Virtual Machine with more than 64GB memory fails to Storage vMotion to vSAN cluster
  11. VMware vSAN datastore not listed as a matching datastore when creating a storage based policy
  12. vSAN 6.2 hybrid disk group performance degradation
  13. vSAN health test fails on Performance Service
  14. vSAN PCIE/NVMe SSDs Receive Warning for HCL Health Check

 

Top 20 NSX articles for October 2017

  1. “The pending transaction requires xxx MB free space” error when installing VIBs
  2. Trend Micro Deep Security Service Deployment “Missing Dependencies” for VMware Network Fabric
  3. Creating a User for NSX CLI and assigning api roles/permissions
  4. Deleting duplicate EAM agency in vSphere 6.x for NSX
  5. ECMP across different ASN is not available
  6. NSX Manager CPU consistently at 100% with ARP snooping enabled
  7. “Agent VIB module not installed” when installing EAM/VXLAN Agent using VUM
  8. Changing the VMware NSX for vSphere 6.x License from virtual machine to CPU
  9. DFW rules applied to Security Groups are not applied to the host
  10. EAM fails with OutOfMemoryErrors
  11. ESXi host fails to connect with the NSX controllers
  12. Guest Introspection memory usage spikes to 90+% or you see the error: “Lost communication with ESX module” in NSX-V 6.3
  13. Hosts fails with a purple diagnostic screen when retrieving flows for ALG enabled protocols
  14. “Not Ready” Installation Status in NSX
  15. NSX Edge file system becomes Read-only
  16. NSX SSL-VPN clients fail to connect
  17. Troubleshooting vSphere ESX Agent Manager (EAM) with NSX
  18. Updating host cluster fails with error “Agent is not deployed due to incompatible hosts”
  19. Virtual machines lose network connectivity in NSX 6.2.x
  20. Windows VM with NSX Network Introspection driver lose TCP connectivity

 

Top 20 vSphere articles for October 2017

  1. /storage/log directory is full in vCenter Server Appliance 6.0
  2. “invalid credentials LDAP Error 49” error when starting Inventory Services in vCenter Server 6.x
  3. Investigating virtual machine file locks on ESXi
  4. Creating a persistent scratch location for ESXi 4.x/5.x/6.x
  5. “fsck failed” error when starting vCenter Server Appliance
  6. Purging old data from the database used by vCenter Server
  7. ESXi host disconnects intermittently from vCenter Server
  8. OVF deployment fails after upgrading to vCenter Server Appliance 6.5 U1
  9. vCenter Server Appliance 6.0 services fail due to 100% usage of /storage/seat disk
  10. Decoding Machine Check Exception (MCE) output after a purple screen error
  11. “state in doubt; requested fast path state update” error in ESXi
  12. Error “Logon failure: the user has not been granted the requested logon type at this computer”
  13. Increasing the disk space for the VMware vCenter Server Appliance in vSphere 6.0
  14. Large Java dump files created in the location /storage/log/vmware/perfcharts
  15. vCenter Server certificate validation error for external solutions in environments with Embedded Platform Services Controller
  16. vpxd service fails to start after vCenter Server is migrated from vSphere 6.0 to 6.5
  17. Cloning individual virtual machine disks via the ESX/ESXi host terminal
  18. ESX Agent Manager solution user fails to log in after replacing the vCenter Server certificates in vSphere 6.0
  19. “Failed to verify the SSL certificate for one or more vCenter Server Systems” error in the vSphere Web Client
  20. Replacing a vSphere 6.x Machine SSL certificate with a Custom Certificate Authority Signed Certificate

New KB articles published for week ending 29th October 2017

VMware ESXi

Virtual machine panics with ‘Unexpected Signal’ error
Date Published: 2017/10/23

PCI Passthrough does not work for Virtual Machine with Linux kernel 4.2 and above
Date Published: 2017/10/23

VM randomly stuck sometimes and issues host based VSCSI reset
Date Published: 2017/10/25

Virtual machine fails to power on with the error “msg.vmk.status.VMK_MEM_ADMIT_FAILED”
Date Published: 2017/10/25

OVF deployment from Content Library fails with error: “The operation failed due to Invalid configuration for device 8”
Date Published: 2017/10/24

Race condition on ESXi 6.5 causing disruption to VMs or hostd management service
Date Published: 2017/10/24

VMware vRealize Automation

How to reset administrator@vsphere.local account password in vRA 7.x
Date Published: 2017/10/25

Unable to see all the vCenter Port Groups in vRA reservations after successful data collection
Date Published: 2017/10/24

VMware Site Recovery Manager

Unable to power on a VM using SRM test failover for a VM replication configured with vSphere Replication 6.x
Date Published: 2017/10/26

Recompute datastore messages for SRM every 2 minutes in vCenter Task pane
Date Published: 2017/10/23

VMware vCenter Server

Full Patch for VMware vCenter Server Appliance 6.5 Update 1b
Date Published: 2017/10/26

VMware NSX for vSphere

Firewall rule publishing fails after upgrading to NSX-v 6.3.3 with the error: Invalid rule tag
Date Published: 2017/10/24

VMware Identity Manager

VMware Identity Manager Patches for Security Vulnerabilities
Date Published: 2017/10/23