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Introduction to VMware NSX - KBTV Webinars

Continuing on with our current series of KBTV Webinars, here we have the eighth webinar titled: Introduction to VMware NSX which provides an overview of what NSX is, and how it relates to the SDDC (Software Defined Datacenter).

NOTE: This video is roughly 37 minutes in length so it would be worth blocking out some time to watch it!

To see details of upcoming webinars in this series, see the Support Insider Blog post: New Free Webinars.

How to setup mirrored folders between your Mac and Fusion VM

Did you know that you can setup mirrored folders for your Mac and Fusion virtual machine?

Mirrored folders allow the Mac and the virtual machine to see the same content in certain personal data folders. For example, any content put on the Mac's desktop also appears on the Windows desktop. Similarly any content put in the My Documents folder in Windows also appears in the Mac user's Documents folder.

The mirrored content resides on the Mac so that it is accessible even when the virtual machine is off. Mirrored folders work by redirecting where Windows looks for certain user folders (Desktop, Documents, Music, Pictures, Movies, and Downloads) from their default Windows locations to the corresponding locations on the Mac. It does this by means of registry redirects (much like Group Policy can redirect user folders to a network location). Mirrored folders allows your Windows virtual machine to treat the Mac's Desktop, Documents, Music, Pictures, Movies, and Downloads folders as its own; it does not, however, let your Mac see the Windows default Desktop, My Documents, My Music, My Pictures, My Movies, or Downloads folders, and your Mac never has access to data saved on the Windows computer.

This video discusses and demonstrates how to setup mirrored folders for your Mac and Fusion virtual machine. For additional information, see VMware Knowledge Base article Setting up mirrored folders for your Mac and virtual machine (1014127).

Fresh vSphere 6 KB articles!

vSphere 6.0 has been out now for a few weeks and you early adopters have been busy kicking the tires. We've heard some very encouraging things about this release ie: the web client improvements. It's always interesting and top of mind for us to see what issues emerge in everyone's environments and we monitor support requests coming into support as well as social media to see what customers run into.

Here's an fresh list of Knowledgebase articles we've created to address some of these inquiries. Familiarize yourself with the list and of course share with your colleagues using the buttons on this page.

Database compatibility issues during upgrade

Deprecated VMFS volume errors

Backup failures/CBT mem heap issues

Replace certificates for vSphere 6.0

Decommissioning a vCenter Server or Platform Services Controller

Overview of Storage I/O Control (SIOC) - KBTV Webinars

This video is the seventh in a series of free webinars for you, our customer. This one is titled: Overview of Storage I/O Control (SIOC) and it goes through what Storage I/O Control is, its requirements and how it works.

NOTE: This video is roughly 40 minutes in length so it would be worth blocking out some time to watch it!

To see details of upcoming webinars in this series, see the Support Insider Blog post: New Free Webinars.

How to install vSphere 6 ESXi using the Interactive Installer

Interactive installations are recommended for small deployments of four or less hosts. Installation using this method involves booting from the ESXi 6.0 installation media by inserting the media in to the host and following the prompts from the installation wizard to choose a destination disk in the host and begin the installation. Our video today demonstrates how to install vSphere 6 ESXi using the Interactive Installer.

The ESXi installation media can be connected to the host in a few different ways:

  • Inserting the CD/DVD in to the DVD-ROM drive in the server
  • Plugging in a bootable USB device
  • Mounting an ISO remotely

When instructed to begin, the installer reformats and partitions the target disk and installs the ESXi boot image. If you have not installed ESXi on the target disk previously, all data located on the drive is overwritten, including hardware vendor partitions, operating system partitions, and associated data.

Note: The formatting and partitioning done by the ESXi installer is permanent and overwrites existing data. To ensure that you do not lose any data, migrate any important data from the host to another machine before you install ESXi. If you are installing ESXi on a disk that contains an installation of ESXi/ESX or a VMFS datastore, you are presented with upgrade options.

For additional information, see VMware Knowledge Base article Methods for installing ESXi 6.0 (2109708).

Maintaining the vCenter Server Database

This video is the seventh in a series of free webinars for you, our customer. This one is titled: Maintaining the vCenter Server Database. It provides a high level overview of the vCenter Server Database architecture as well as best practices and tips for maintaining the database.

The video is roughly 15 minutes in length so it would be worth blocking out some time to watch it.

To see details of upcoming webinars in this series, see the Support Insider Blog post: New Free Webinars.

Introduction to VMware vRealize Orchestrator 6 - KBTV Webinars

This video is the sixth in a series of free webinars on various topics. This one is titled: Introduction to VMware vRealize Orchestrator 6. The video is roughly 40 minutes in length so it would be worth blocking out some time to watch it.

To see the details of upcoming webinars in this series, see the Support Insider Blog post: New Free Webinars.

This presentation was originally broadcast live on Thursday 30th April 2015.

ALERT: vSphere Web Client 5.0 fails to load

VMware Support AlertVMware has become aware of an issue with the vSphere Web Client 5.0 failing to load with the error:

RSL Error # of 29
 Error 2046

Note: The RSL Error (# out of 29) number may fail at different values.
Note: This issue only impacts only the usability of the vSphere Web Client 5.0

  • This error occurs regardless of the browser or version used.
  • This is independent of the Adobe Flash version installed.
  • Setting the system clock on an effected system back may allow the vSphere Web Client to work outside of the vCenter Server for a short amount of time.

For further diagnostic and mitigation information refer to KB article: The vSphere Web Client 5.0 fails to load and displays the error: Error # of 29 2046 with RSL (2116567). Any updates to this information will be made in the KB article itself.

ALERT: Virtual Machines on VXLAN Wires may be unable to communicate across hosts with their Edges or Distributed Routers

VMware Support AlertAfter upgrading to VMware ESXi 5.5 Patch 05 (build number: 2702864) with VMware NSX for vSphere 6.1.x your Virtual Machines on VXLAN Wires may be unable to communicate across hosts with their Edges or Distributed Routers.

This is a known issue affecting VMware ESXi 5.5 Patch 5

For further diagnostic and mitigation information refer to KB article: After upgrading to VMware ESXi 5.5 Patch 05, virtual machines using VMware NSX for vSphere 6.1.x is unable to communicate across hosts (2116370)

Any updates to this information will be made in the KB article itself.

Top 20 Articles for April 2015

Here is our Top 20 KB list for April 2015. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

1. VMware ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing and E1000DevRx (2059053)

2. Troubleshooting Fusion virtual machine performance issues (1015676)

3. ESXi host cannot initiate vMotion or enable services and reports the error: Heap globalCartel-1 already at its maximum size.Cannot expand (2085618)

4. Installing async drivers on VMware ESXi 5.x and ESXi 6.0.x (2005205)

5. Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)

6. Installing vCenter Server 5.5 best practices (2052334)

7. Manually deleting linked clones or stale virtual desktop entries from the View Composer database in VMware View Manager and Horizon View (2015112)

8. Correlating VMware products build numbers to update levels (1014508)

9. Purging old data from the database used by VMware vCenter Server (1025914)

10. Installing VMware Tools in a Fusion virtual machine running Windows (1003417)

11. Resetting the VMware vCenter Server 5.x Inventory Service database (2042200)

12. Commands to monitor snapshot deletion in VMware ESXi/ESX (1007566)

13. Investigating virtual machine file locks on ESXi/ESX (10051)

14. Troubleshooting Fusion virtual machine startup issues (1014534)

15. Unmounting a LUN or detaching a datastore/storage device from multiple VMware ESXi 5.x/6.0 hosts (2004605)

16. Powering off a virtual machine on an ESXi host (1014165)

17. Troubleshooting networking and internet connection issues in VMware Fusion (1016466)

18. Troubleshooting printer connection issues in VMware Fusion (1014535)

19. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x, ESXi 5.x and ESXi 6.x (1027206)

20. Upgrading to vCenter Server 5.5 best practices (2053132)