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New KB articles published for week ending 15th July 2017

VMware vCenter Server

“Double register of key” error starting vCenter Server 6.0
Date Published 7/10/2017

Manually increasing the heap memory on vCenter Server components in vCenter 6.x
Date Published 7/10/2017

VMware vCenter Appliance

[500] SSO error: Could not parse certificate: java.io.IOException: java.lang.IllegalArgumentException: Input byte array has incorrect ending byte at 3208 while configuring PSC in HA
Date Published 7/10/2017

VMware NSX for vSphere

Deploying Edges or Controllers fails
Date Published 7/13/2017

Intermittent issues with East-West VM connectivity
Date Published 7/11/2017

VMwrae ESXi

ESXi 6.5 host fails with PSOD when IPV6 is disabled
Date Published 7/13/2017

VMware Horizon Client

Horizon Client 4.5 Features Supported with Horizon 7
Date Published 7/12/2017

Horizon Client 4.5 Features Supported with Horizon Cloud with Hosted Infrastructure
Date Published 7/12/2017

VMware Horizon Client 4.5 Features Supported with Horizon Cloud with On-Premises Infrastructure
Date Published 7/12/2017

VMware vRealize Operations Manager

Inconsistent application usage data in vRealize Operations for Horizon 6.x
Date Published 7/13/2017

VMware vCloud Connector

Interop support for VCD 8.20 and VCC 2.7
Date Published 7/13/2017

VMware SAN

Trending support issues, Informational KBs and Best Practices for VMware vSAN
Date Published 7/9/2017

VMware vRealize Automation

Virtual machines show their blueprint component to be unassigned after upgrade or migration from vRealize Automation 6.2.x to 7.3
Date Published 7/10/2017

VMware Fusion

Unable to find any Boot Camp volumes on Mac using VMware Fusion
Date Published 7/13/2017

New KB articles published for week ending 8th July 2017

VMware vCenter Server

External PSC storage/logs gets filled in vCenter Server 6.5
Date of Published:2017/07/05

VMware ESXi

NICs using ntg3 driver may experience loss of connectivity
Date of Published:2017/07/04

VMware NSX for vSphere

Adding NSX Edge to the ‘Applied to’ field of DFW fails
Date of Published:2017/07/05

Creating a User for NSX CLI and Assigning api roles/permissions
Date of Published:2017/07/05

VMware vRealize Network Insight

VMware vRealize Network Insight 3.4.0-P1-201706270230
Date of Published:2017/07/06

VMware vRealize Operations Manager

vSAN objects are not discovered or collected in vRealize Operations Manager 6.6
Date of Published:2017/07/07

Top 20 Horizon View articles for June 2017

  1. Provisioning or recomposing a linked clone desktop pool fails
  2. Recommended restart cycle of the VMware Horizon View environment
  3. Restart order of the View environment to clear ADLDS (ADAM) synchronization in Horizon View
  4. Removing a standard (replica) connection server or a security server from a cluster of connection/security servers
  5. Confirming that the userinit string is configured properly
  6. Forcing replication between ADAM databases
  7. Using Microsoft Certreq to generate signed SSL certificates in VMware Horizon View
  8. Creating or provisioning a VMware View desktop pool fails with the error: View Composer Fault: VMware.Sim.Fault.VcDatastoreInaccessibleFault
  9. Troubleshooting and Frequently Asked Questions for space reclamation in VMware Horizon View 5.2.x and 5.3.x
  10. After reinstalling or upgrading the View agent, the View Administrator console reports the message: Agent Unreachable
  11. Provisioning View desktops fails due to customization timeout errors
  12. Troubleshooting connectivity issues between the agent, client, and connection server in VMware Virtual Desktop Manager
  13. Administration dashboard in VMware Horizon View reports the error: Server’s certificate cannot be checked
  14. VMware Horizon View Admin dashboard for vCenter Server 5.1 displays the message: VC service is not working properly
  15. Provisioning VMware Horizon View desktops fails with error: View Composer Agent initialization error (16): Failed to activate software license
  16. The View virtual machine is not accessible and the View Administration console shows the virtual machine status as Already Used
  17. Logging in with the VMware View Client using the Log In as Current User Feature fails with the message: Unable to logon as current user
  18. Connecting to a VMware View Desktop using PCoIP fails with a black screen
  19. Installing VMware View Agent or View Composer fails with the error: The system must be rebooted before installation can continue
  20. Removing invalid linked clone entries automatically using the ViewDBChk tool in VMware Horizon View 5.3 and later versions

Top vRealize Log Insight articles for June 2017

  1. FAQ: Log Insight for vCenter Server
  2. Update sequence for vSphere 6.5 and its compatible VMware products
  3. Starting VMware vRealize Log Insight 2.5 fails with the error: Failed to start Cassandra Server
  4. Important information before upgrading to vSphere 6.0
  5. VMware Virtual Appliances and customizations to operating system and included packages
  6. Understanding the Source and Hostname fields in VMware vRealize Log Insight
  7. Resuming rolling upgrade of a VMware vRealize Log Insight cluster
  8. Log Insight Daemon startup failed: Failed to start Cassandra Server: Cassandra failed to start
  9. VMware Response to CVE-2017-1000364, CVE-2017-1000366, CVE-2017-1000367, and CVE-2017-1000376: ‘The Stack Clash’ privilege escalation vulnerabilities
  10. How to disable TLS v1.0 in vRealize Log Insight

Top 20 vRealize Operations Manager articles for June 2017

  1. Enabling SSH access in vRealize Operations Manager 6.x
  2. Important information before upgrading to vSphere 6.0
  3. After cancelling the selected alerts in vRealize Operations Manager 6.x, one or more of the selected alerts remain active
  4. After upgrading to vRealize Operations Manager 6.4 Objects show no Collection Status
  5. Items not loading in the UI after upgrading vRealize Operations Manager 6.x
  6. Login Fails using SSO Authentication Sources Configured with an External PSC in vRealize Operations Manager 6.x
  7. Manually removing a node from the VMware vRealize Operations Manager 6.x cluster
  8. vRealize Operations Manager 6.x Health Data is not present in the vSphere Web Client
  9. Broker Agent Authentication Fails in vRealize Operations for Horizon 6.x
  10. VMware Response to CVE-2017-5638: Apache Struts 2 Remote Code Execution
  11. Removing a solution from VMware vRealize Operations Manager 6.x
  12. Cassandra service in VMware vRealize Operations Manager 6.1 and 6.2 fails with the error: Connection refused
  13. Communication timeout when viewing license groups in vRealize Operations Manager 6.x
  14. vRealize Operations Manager 6.5 Sizing Guidelines
  15. VMware vRealize Operations for Horizon reports the false alert: View server certificate status fault
  16. Log in to the Admin or Product UI of VMware vRealize Operations Manager 6.x as admin fails with the error: Incorrect User name/Password
  17. vRealize for Horizon/Published Applications binary file signature expired
  18. Unable to view health badge in vSphere Web Client
  19. Missing Pools in Horizon Topology in vRealize Operations for Horizon 6.x
  20. vRealize Operations Manager health badges are missing from vSphere Web Client

Top 20 vCenter articles for June 2017

  1. Uploading diagnostic information for VMware through the Secure FTP portal
  2. “invalid credentials LDAP Error 49” error when starting Inventory Services in vCenter Server 6.x
  3. “Failed to verify the SSL certificate for one or more vCenter Server Systems” error in the vSphere Web Client
  4. Cannot extend datastore through vCenter Server
  5. Purging old data from the database used by vCenter Server
  6. Managing licenses on ESXi hosts using the vSphere Web Client
  7. vCenter Server or Platform Services Controller certificate validation error messages for external solutions in environments with a External Platform Services Controller
  8. Updating vCenter Server 6.0 to a later release fails on VCSServiceManager with error code ‘1603’
  9. Best practices for upgrading to vCenter Server 6.5
  10. Using the cmsso command to unregister vCenter Server from Single Sign-On
  11. Increasing the size of a virtual disk
  12. Back up and restore vCenter Server Appliance/vCenter Server 6.0 vPostgres database
  13. How to stop, start, or restart vCenter Server services
  14. “A general system error occurred: No connection could be made because the target machine actively refused it” error when powering on VMs on vCenter Server 6.0
  15. How to unlock and reset SSO administrator password in vSphere 5.5
  16. Download URLs for VMware vSphere Client
  17. Update sequence for vSphere 6.5 and its compatible VMware products
  18. How to unlock and reset SSO password in vSphere 6.x
  19. How to reset Inventory Service database for vCenter Server
  20. Configuring Platform Service Controller HA in vSphere 6.5

Top 20 NSX articles for June 2017

  1. Update sequence for vSphere 6.5 and its compatible VMware products
  2. Best Practices for upgrading NSX for vSphere
  3. Update sequence for vSphere 6.0 and its compatible VMware products
  4. vCenter Server certificate validation error for external solutions in environments with Embedded Platform Services Controller
  5. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  6. Registering NSX Manager to Lookup Service with External Platform Service Controller (PSC) fails with the error: server certificate chain not verified
  7. Important information before upgrading to vSphere 6.0
  8. VMware Virtual Appliances and customizations to operating system and included packages
  9. VPN tunnel drops intermittently between NSX Edge and Meraki devices
  10. Licensing vSphere 5.5.x/6.0.x and NSX for vSphere 6.x
  11. High disk and CPU usage in NSX Manager
  12. vNIC modification of vCNS 5.x Edges fails on NSX Manager
  13. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  14. Collecting diagnostic information for VMware Integrated OpenStack
  15. “Agent VIB module not installed” when installing EAM/VXLAN Agent using VUM
  16. NSX Manager high CPU utilization triggered by many simultaneous vMotion tasks
  17. “Not Ready” Installation Status in NSX
  18. Deleting duplicate EAM agency in vSphere 6.x for NSX
  19. “Split Brain detected” error in NSX 6.2.3 DLR HA nodes
  20. How to determine if vShield or vCloud Networking & Security is installed before deploying NSX

Top 20 ESXi articles for June 2017

  1. Snapshot removal task stops at 99% in ESXi/ESX
  2. Contacting a VMware Partner
  3. ESXi host fails with intermittent NMI PSOD on HP ProLiant Gen8 servers
  4. How to consolidate snapshots in vSphere 5.x/6.x
  5. Using the VMware Product Interoperability Matrixes
  6. Unable to power off the virtual machine in an ESXi host
  7. Making a VMware feature request
  8. “LINT1 motherboard interrupt” error in an ESX/ESXi host
  9. Cannot extend datastore through vCenter Server
  10. Collecting diagnostic information for VMware ESX/ESXi
  11. “state in doubt; requested fast path state update” error in ESXi
  12. Understanding VM snapshots in ESXi / ESX
  13. End of General Support for vSphere 5.0 and vSphere 5.1
  14. Unable to delete the virtual machine snapshots
  15. Recreating a missing virtual machine disk descriptor file
  16. Best practices for using snapshots in the vSphere environment
  17. Managing licenses on ESXi hosts using the vSphere Web Client
  18. Determining detailed build number information for VMware hosts
  19. After upgrading ESXi hosts to ESXi600-201706001 Hardware 3D graphics functioning fails
  20. Using the esxcli storage vmfs unmap command to reclaim VMFS deleted blocks on thin-provisioned LUNs

 

Top 20 VSAN articles for June 2017

  1. Component metadata health check fails with invalid state error
  2. vSphere 5.5 vSAN requirements
  3. FAQ: Support statement for 512e and 4K Native drives for VMware vSphere and vSAN
  4. Cannot view or add vSAN Storage Providers in the vSphere Web Client
  5. VMware vSAN witness appliance may be using evaluation license key instead of embedded key
  6. Unable to upload, copy or create files in a VMware vSAN-backed datastore
  7. vCenter Server 6.0 Update 2 displays on non-vSAN enabled ESXi hosts displays the message: Retrieve a ticket to register the vSAN VASA Provider
  8. False “Virtual SAN health” alarms triggered, Web Client/RVC checks return a green/passed state
  9. Required vSAN and ESXi configuration for controllers based on the LSI 3108 chipset
  10. vSAN CLOMD daemon may fail when trying to repair objects with 0 byte components
  11. vSAN Performance service is not enabled after upgrading the VMware vSAN to 6.2.x
  12. Destage process can result in poor performance in vSAN deduplication environments
  13. vSAN memory or SSD congestion reached threshold limit
  14. VMware vSAN 6.1 fulfillment
  15. Heavy resync traffic may cause VM IO performance degradation
  16. Enabling or disabling a vSAN cluster\
  17. “Virtual SAN Disk Balance” warning alarm during vSAN health check
  18. Redirecting vSAN trace-level messages to a syslog server
  19. vSAN performance enhancements delivered with vSphere 6.0 Update 3 and vSphere 6.5.0d(vSAN 6.6)
  20. Using vSAN Health Service on vCenter Server causes vpxd memory to grow

 

Top 20 vRealize Automation articles for June 2017

  1. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code [31]
  2. Logging in to a tenant with verified administrator credentials or user credentials fails in vRA 6.2.x
  3. Repairing or updating the trust between all components within vRealize Automation 6.x environment
  4. Update sequence for vSphere 6.5 and its compatible VMware products
  5. How to remove a virtual machine from Management in vRA or vCAC
  6. Update sequence for vSphere 6.0 and its compatible VMware products
  7. How to use JXplorer to update the LDAP string for an identity source for vRA 6.0.x, 6.1.x
  8. How to delete empty deployments in vRA 7.x
  9. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  10. Directory sync in vRA 7.x fails with error ‘Connector Communication failed with Response’
  11. Connecting to a resource using the Remote Console (VMRC) option in VMware vRealize Automation 6.2.1 fails with the error: Cannot establish a remote console connection
  12. Various tasks fail while calling stored procedures with errors: “Error executing query usp_<SP Name>”
  13. “NullPointer Exception” when viewing the requests from the CAFE plugin inventory in vRealize Orchestrator 7.3
  14. Removing an IPv4 address from a defined static pool in VMware vRealize Automation
  15. Configuring log rotation by file size in vRA and vRO
  16. VMware vCloud Suite 7 Fulfillment
  17. “Unable to connect on port” error when logging in to the vRealize Orchestrator
  18. How to backup or export embedded Postgres DB from vRealize Automation appliance
  19. Services take a long time or fail to start in vRA HA environment
  20. Troubleshooting Model Manager Data installation failures in VMware vRealize Automation
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