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New KB articles published for week ending 20th May 2017

VMware Identity Manager

VMware Identity Manager – Messaging Connection failure in a clustered environment
Date Published: 2017/05/14

VMware ESXi

VLAN Tagging issues with Intel X710 network adapters
Date Published: 2017/05/18
Minimal amount of Reliable Memory in ESXi
Date Published: 2017/05/16

VMware vRealize Operations Manager

vCenter Server data collection from vRealize Operations Manager 6.2.x fails in vRealize Business for cloud
Date Published: 2017/05/17
The SHOW button does not function in the vRealize Operations Manager 6.x Suite-API Documentation
Date Published: 2017/05/17

VMware vCenter Server

Syslog Collector service fails to start after changing default path in vCenter Server 6.5
Date Published: 2017/05/18
PSC 6.0 automatically leaves/unjoines the Active Directory Domain
Date Published: 2017/05/19

VMware NSX for vSphere

SSL VPN fails when using Mac OS Sierra or El Capitan on NSX
Date Published: 2017/05/15

VMware vSAN

Inflation in IOs is seen in the vSAN stack
Date Published: 2017/05/15
The stripe width policy might not be optimal for this vSAN cluster
Date Published: 2017/05/15
The vSAN cache may not be sized correctly
Date Published: 2017/05/15
The outstanding IOs for the benchmark might not be optimal to achieve the desired goal
Date Published: 2017/05/15
vSAN is experiencing congestion in one or more disk groups
Date Published: 2017/05/15
The increase in latency in the vSAN stack might be beyond expected limits
Date Published: 2017/05/15
One or more diskgroups are not in active use
Date Published: 2017/05/15
The size of IOs may not be optimal to achieve the desired goal
Date Published: 2017/05/15

New KB articles published for week ending 13th May 2017

VMware ESXi

Duplicate SCSI IDs are seen when running the nhpsa driver on Gen 9 HPE Synergy compute modules with an SATA drive in bay 1 of a D3940 Storage Module
Published Date: 2017/05/10

VMware NSX for vSphere

Managing NSX Edge from vCloud Director fails after upgrading vCNS 5.5.3 to NSX for vSphere 6.2.x
Published Date: 2017/05/08
Re-installing NSX to upgrade vCNS Endpoint to NSX Guest Introspection
Published Date: 2017/05/12

VMware vCenter Server Appliance

Unable to send a notification email from Alarm action if multiple emails are separated by semicolon in VCSA 6.5
Published Date: 2017/05/10

Beta Launch of docs.vmware.com

Today we are pleased to announce the beta launch of the docs.vmware.com site. This portal unifies the product documentation for all products, versions, and languages into a single site so you can find the information that you are looking for more quickly. VMware products offer a wide range of business solutions from desktop virtualization to support your hybrid cloud. We’ve heard your feedback that finding the right information can be difficult. Our search was out of date, the look and feel was not modern, the content was siloed, and the docs were not available on mobile devices. To address these problems, we decided to create a new site from scratch. The design of this site is meant to enable you to better filter content, find relevant answers, and create custom views of information that you can access on any device.

Key Features for You

Here are a few features that we hope will help you find the information that you need.

It’s All About Search

Our site design features search on every page. We’ve put in a new Elastic Search engine and a taxonomy to help you more easily locate relevant content. You can search the entire site or a particular book.


Filter to Find What You Need

With tens of thousands of pages of information, you need help reducing the scope of content to the products that you care about. Use the filters to limit your search to particular products, versions, or information types.


Create Customer Collections and Share Content

Use the MyLibrary feature to assemble custom doc sets that you can share as HTML collections.


Your Feedback

The beta launch of this site is only Step 1. We’ve put in new feedback mechanisms so we can hear from you more often and make more frequent improvements to the site and content.

Let us know if you want to get involved in helping us evolve our docs. Expect to hear more about the docs.vmware.com site as we prepare for the official launch.

New KB articles published for week ending 6th May 2017

VMware vRealize Automation

vRealize Automation 7.2 installation fails on the IaaS database
Date Published: 2017/05/02
Migration from vRealize Automation 6.x to 7.x can fail with the error
Date Published: 2017/05/03

VMware vRealize Operations Manager

Touch Screen Compatibility in vRealize Operations Manager 6.x
Date Published: 2017/05/02
vRealize Operations Manager 6.5 Diagram
Date Published: 2017/05/05

VMware NSX for vSphere

Process to change VXLAN port from 8472 to 4789 may fail or never complete
Date Published: 2017/05/02
VMs are removed from Exclusion List while adding new VM
Date Published: 2017/05/02
VTEP IP is missing for the ESXi host
Date Published: 2017/05/02
ESXi Host with Lockdown Mode Enabled shown as not ready on the host preparation Tab
Date Published: 2017/05/03
Fenced vApps fails in vCloud Director 8.x after upgrade to NSX for vSphere 6.3.x
Date Published: 2017/05/04

VMware ESXi

Active path information (I/O) missing after update to 6.0 Update 3
Date Published: 2017/05/02
“snmpd start failed with status: 1” error in syslog on ESXi 5.0
Date Published: 2017/05/05

VMware vCenter Server

ERROR certificate-manager ‘lstool get’ failed: 1
Date Published: 2017/05/05

Top 20 vCenter Server articles for April 2017

  1. vmware-dataservice-sca and vsphere-client status change from green to yellow
  2. /storage/log directory is full in vCenter Server Appliance 6.0
  3. Purging old data from the database used by vCenter Server
  4. Unable to log into the root account of vCenter Server Appliance
  5. “Failed to verify the SSL certificate for one or more vCenter Server Systems” error in the vSphere Web Client
  6. The vpxd process becomes unresponsive after upgrading to vCenter Server 5.5/6.0
  7. Increasing the disk space for the VMware vCenter Server Appliance in vSphere 6.0
  8. Using the cmsso command to unregister vCenter Server from Single Sign-On
  9. Cannot extend datastore through vCenter Server
  10. How to reset Inventory Service database for vCenter Server
  11. ESXi host disconnects intermittently from vCenter Server
  12. “Internal error occurs during Export of vSphere ESX Agent Manager” error when migrating vCenter Server 6.0 to 6.5
  13. Windows server vCenter upgrade from 6.0U2 to U3 3010 error
  14. Upgrading to vCenter Server 6.0 Update 2a fails on VCSServiceManager with error code ‘1603’
  15. “invalid credentials LDAP Error 49” error when starting Inventory Services in vCenter Server 6.0
  16. vCenter Appliance root Partition 100% full due to Audit.log files not being rotated
  17. Resetting the VMware vCenter Server 5.x Inventory Service database
  18. How to unlock and reset SSO password in vSphere 6.x
  19. “fsck failed” error when starting vCenter Server Appliance
  20. Virtual machines appear as invalid or orphaned in vCenter Server

Top 20 NSX articles for April 2017

  1. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  2. Downloading and enabling VMware vShield Endpoint 5.x on supported VMware vSphere platforms
  3. Network ports required to access vCenter Server, ESXi, and ESX hosts
  4. vCenter Server certificate validation error for external solutions in environments with Embedded Platform Services Controller
  5. vCenter Server or Platform Services Controller certificate validation error messages for external solutions in environments with an External Platform Services Controller
  6. “The pending transaction requires xxx MB free space” error when installing VIBs
  7. Guest Introspection USVM reports disk is full
  8. Hosts fails with a purple diagnostic screen when retrieving flows for ALG enabled protocols
  9. All zeros in interface and throughput statistics in Edge reports
  10. EAM fails with OutOfMemoryErrors
  11. Migration of Service VM (SVM) may cause ESXi host issues in VMware NSX for vSphere 6.x
  12. “Agent VIB module not installed” when installing EAM/VXLAN Agent using VUM
  13. Distributed Firewall (DFW) packets hitting Default Rule instead of previous Rule allowing/blocking designated traffic
  14. NSX for vSphere 6.x VTEP and vDS Uplink dependencies
  15. In VMware NSX for vSphere 6.x, the NSX Edge experiences high CPU utilization and/or fails to accept configuration changes
  16. ESXi host running DLR VM fails with a purple diagnostic screen
  17. Troubleshooting vSphere ESX Agent Manager (EAM) with NSX
  18. Host prep showing “Not ready” in NSX after upgrading from vCNS
  19. VMware Virtual Appliances and customizations to operating system and included packages
  20. Windows virtual machines using the vShield Endpoint TDI Manager or NSX Network Introspection Driver (vnetflt.sys) driver fails with a blue diagnostic screen

Top 20 vSAN articles for April 2017

  1. Update sequence for vSphere 6.5 and its compatible VMware products
  2. Component metadata health check fails with invalid state error
  3. Powering on virtual machines in VMware vSAN 5.5 fails with error: Failed to create swap file
  4. vSAN host may encounter a purple diagnostic screen during performance statistics updates
  5. vSAN Health Service – Physical Disk Health – Component Metadata Health
  6. Required vSAN and ESXi configuration for controllers based on the LSI 3108 chipset
  7. vSAN disk group creation may fail when using large cache tier drives
  8. ESXi host fails to rejoin VMware vSAN cluster following reboot
  9. Requirements and considerations for the deployment of VMware vSAN
  10. vSAN network status appears as Misconfiguration detected
  11. Unable to apply storage policies to virtual machines residing on a VMware vSAN cluster with SSLv3 disabled
  12. Redirecting system logs to a vSAN object causes an ESXi host lock up
  13. VMware vSAN 6.x health plug-in fails to load with the error: Unexpected status code: 400
  14. Initializing vSAN during boot takes a longer time
  15. vSAN Multicast performance test fails
  16. Snapshot commit task while vSAN 5.5 owner abdication is in progress results in virtual machine crash
  17. “Cannot complete file operation” error during vSAN VM creation
  18. How to format vSAN Disk Groups with a legacy format version
  19. vSAN on disk upgrade fails at 10%
  20. vSAN Health Service – Network Health – vSAN Cluster Partition

Top 20 vRealize Automation articles for April 2017

  1. Update sequence for vSphere 6.5 and its compatible VMware products
  2. Update sequence for vSphere 6.0 and its compatible VMware products
  3. How to use JXplorer to update the LDAP string for an identity source for vRA 6.0.x, 6.1.x
  4. Directory sync in vRA 7.x fails with error ‘Connector Communication failed with Response’
  5. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code [31]
  6. How to backup or export embedded Postgres DB from vRealize Automation appliance
  7. “SSL_ERROR_SSL during handshake: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher” error in vRA 7.x
  8. Increasing the memory allocated to a vRealize Orchestrator instance
  9. Connecting to a resource using the Remote Console (VMRC) option in VMware vRealize Automation 6.2.1 fails with the error: Cannot establish a remote console connection
  10. “The data specified within the request is invalid. Composite error.” error in vRA 7.2
  11. Logging in to a tenant with verified administrator credentials or user credentials fails in vRA 6.2.x
  12. Removing a virtual machine from vRealize Automation 7.x using Cloud Client
  13. Various tasks fail while calling stored procedures with errors: “Error executing query usp_<SP Name>”
  14. How to remove a virtual machine from Management in vRA or vCAC
  15. Logging into tenant fails after adding authenticated proxy config in VAMI in vRealize Automation 7.x
  16. Repairing or updating the trust between all components within vRealize Automation 6.x environment
  17. Importing IaaS certificate fails with the error: “Certificate with <THUMBPRINT> not found in store”
  18. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  19. “[Error code: 42100 ] – [Error Msg: Infrastructure service provider error: The action is invalid for the machine.]” in vRA 7.x
  20. vRA loses storage information after manually migrating a VM in SDRS cluster

Top 20 vRealize Operations Manager articles for April 2017

  1. Update sequence for vSphere 6.5 and its compatible VMware products
  2. Resetting the Administrator password in vRealize Operations Manager 5.x and 6.x
  3. Collecting diagnostic information from vRealize Operations Manager 6.x
  4. Update sequence for vSphere 6.0 and its compatible VMware products
  5. Enabling SSH access in vRealize Operations Manager 6.x
  6. VMware vRealize Operations 6.2.1, 6.3, 6.4 and 6.5 patch to address CVE-2017-5638
  7. vRealize Operations Manager 6.4 Sizing Guidelines
  8. vRealize Operations Manager Sizing Guidelines
  9. After canceling the selected alerts in VMware vRealize Operations Manager 6.x, one or more of the selected alerts remain
  10. Safely cleaning up log files in vRealize Operations 6.x
  11. vRealize Operations Manager 6.x Health Data is not present in the vSphere Web Client
  12. Understanding Feature Accommodation between VMware vSphere 6.0 and 6.5 and vRealize Operations 5.8.x and 6.0.1
  13. Adding additional storage to vCenter Operations Manager Analytics or UI virtual machine
  14. VMware vRealize Operations Manager for Horizon 6.2 Broker Agent fails to pair with the Horizon adapter
  15. Manually removing a node from the VMware vRealize Operations Manager 6.x cluster
  16. Removing a solution from VMware vRealize Operations Manager 6.x
  17. How to change the IP address of a vRealize Operations Manager 6.1 or Up Node in a Multiple-Node Cluster
  18. Node status reports as Waiting for Analytics in vRealize Operations Manager 6.x
  19. VMware Response to CVE-2017-5638: Apache Struts 2 Remote Code Execution
  20. Upgrading Operating System hangs in VMware vRealize Operations Manager

Top 20 Horizon View articles for April 2017

  1. Provisioning or recomposing a linked clone desktop pool fails
  2. Restart order of the View environment to clear ADLDS (ADAM) synchronization in Horizon View
  3. Removing invalid linked clone entries automatically using the ViewDBChk tool in VMware Horizon View 5.3 and later versions
  4. VMware View ports and network connectivity requirements
  5. Location of VMware View log files
  6. Removing a standard (replica) connection server or a security server from a cluster of connection/security servers
  7. Generating a Horizon View SSL certificate request using the Microsoft Management Console (MMC) Certificates snap-in
  8. Connecting to the View ADAM Database
  9. Recommended restart cycle of the VMware Horizon View environment
  10. Installation order of End User Computing Agents for User Environment Manager (UEM) and App Volumes
  11. Performing an end-to-end backup and restore for VMware View Manager
  12. Using Microsoft Certreq to generate signed SSL certificates in VMware Horizon View
  13. After reinstalling or upgrading the View agent, the View Administrator console reports the message: Agent Unreachable
  14. Finding and removing unused replica virtual machines in the VMware Horizon View
  15. Troubleshooting SSL certificate issues in VMware Horizon View 5.1 and later
  16. Cannot detach a Persistent Disk in VMware View Manager 4.5 and later
  17. Cleaning up after an incomplete uninstallation on a Windows host
  18. PCoIP Disconnection Codes
  19. Changing the log file behavior in the VMware View components
  20. Confirming that the userinit string is configured properly