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New KB articles published for week ending 17th September 2017

VMware Horizon

Unable to deploy Tenant appliance in DaaS 7.0
Date Published: 2017/09/11

VMware vRealize Orchestrator

Unable to log in to the vRealize Orchestrator control center after changing the tenant for authentication
Date Published: 2017/09/11

VMware Cloud on AWS

VMC on AWS Creating VM from .iso “Permission to perform this operation was denied”
Date Published: 2017/09/11

VMware NSX

Guest Introspection Status is Warning: Service is not ready
Date Published: 2017/09/12

fltmc output shows different values for the Num Instances column with vsepflt on different VMs
Date Published: 2017/09/14

VMware vSphere Integrated Containers

VIC Container Fails to Start “unable to wait for process launch status”
Date Published: 2017/09/14

New KB articles published for week ending 9th September 2017

VMware vRealize Automation

Requests get stuck at ‘In Progress’ or ‘Pending Approval’ status in vRA
Date Published: 2017/09/06

“Machine XXX: No reservation is available to allocate within the group XXX. Total XX GB of storage was requested” error when you request a machine in vRA
Date Published: 2017/09/07

VMware vSAN

Virtual Machine with more than 64GB memory fails to Storage vMotion to vSAN cluster
Date Published: 2017/09/07

Moving vSAN from one vCenter to an another vCenter
Date Published: 2017/09/07

VMware NSX

vCenter Server registration fails with the error: Extension already registered
Date Published: 2017/09/08

Connectivity outage after reboot of NSX Manager
Date Published: 2017/09/08

VMware Integrated OpenStack

VIO Requirement for having a separate Metadata network from Managment Network
Date Published: 2017/09/06

VMware vSphere Replication

Plugin status for vSphere Replication 6.5 reports unknown
Date Published: 2017/09/07

VMware vRealize Operations Manager

vRealize Operations Manager Analytics Cluster fails to start with the status Waiting for Analytics
Date Published: 2017/09/07

After upgrading to 6.6 we can see watermark saying “License is invalid”
Date Published: 2017/09/08

VMware vCenter Server

Disabling the server banner for port 9443
Date Published: 2017/09/07

vCenter HA cluster fails when upgraded/patched to vCenter Server Appliance 6.5 U1
Date Published: 2017/09/05

VMware Mirage

Sticky Notes Data is Lost During Mirage Migration
Date Published: 2017/09/06

Top 20 vRealize Automation articles for August 2017

  1. Update sequence for vSphere 6.5 and its compatible VMware products
  2. VMware vCloud Suite 7 Fulfillment
  3. “An error occurred during OAuth2 operation” while accessing the vRealize Orchestrator Control Center
  4. Removing a virtual machine from vRealize Automation 7.x using Cloud Client
  5. Connecting to a resource using the Remote Console (VMRC) option in VMware vRealize Automation 6.2.1 fails with the error: Cannot establish a remote console connection
  6. Update sequence for vSphere 6.0 and its compatible VMware products
  7. Logging in to a tenant with verified administrator credentials or user credentials fails in vRA 6.2.x
  8. Repairing or updating the trust between all components within vRealize Automation 6.x environment
  9. “Hard disk x’ ExternalDiskID:”xx”vm: ‘xx-dvsa ‘ does not have or lost its storage” error vRealize Automation
  10. How to remove a virtual machine from Management in vRA or vCAC
  11. How to delete empty deployments in vRA 7.x
  12. Joining the VMWare vCenter Server Appliance or VMware vRealize Automation Identity Appliance to a domain fails with the error: Error trying to join AD, error code [31]
  13. Error ‘This endpoint is being used by # compute resources and # storage paths and cannot be deleted’ when you delete an endpoint in vRA
  14. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  15. Error “This endpoint is being used by # compute resources and # storage paths and cannot be deleted” when you attempt to delete an endpoint in vRA 7.x
  16. Important information before upgrading to vSphere 6.0
  17. vRA 7.0.x Manager Service extensibility callouts to Event Broker fails
  18. VMware vCloud Automation Center Service fails to start in vRA
  19. vRA nodes are missing in VAMI page after upgrading to vRA 7.3
  20. Deleting existing business groups in vRealize Automation 7.x fails with “Remote Service Error”

Top 20 vRealize Operations Manager articles for August 2017

  1. Collecting diagnostic information from vRealize Operations Manager 6.x
  2. Update sequence for vSphere 6.5 and its compatible VMware products
  3. Update sequence for vSphere 6.0 and its compatible VMware products
  4. Removing the vRealize Operations Manager Plugin from vSphere after upgrading to vROps 6.6
  5. Items not loading in the UI after upgrading vRealize Operations Manager 6.x
  6. Enabling SSH access in vRealize Operations Manager 6.x
  7. After cancelling the selected alerts in vRealize Operations Manager 6.x, one or more of the selected alerts remain active
  8. Session Data is missing in vRealize Operations for Horizon
  9. Manually removing a node from the VMware vRealize Operations Manager 6.x cluster
  10. vRealize Operations Manager Sizing Guidelines
  11. Touch screen compatibility in vRealize Operations Manager 6.x
  12. Modifying the name resolution settings of the VMware vRealize Operations Manager vApp
  13. Web pages, product UI, admin UI or API docs do not load completely
  14. Adding a license to VMware vRealize Operations Manager fails with the error: Unable to validate license key
  15. Important information before upgrading to vSphere 6.0
  16. SNMP Management Pack Is Not Supported on vRealize Operations Manager 6.x
  17. vRealize Operations Manager 6.x Health Data is not present in the vSphere Web Client
  18. Unable to delete notification rules from Cassandra in vRealize Operations Manager 6.1 and later
  19. Removing a solution from VMware vRealize Operations Manager 6.x
  20. Accessing the product UI with the IP or FQDN of a node redirects to the admin UI in VMware vRealize Operations Manager 6.x

Top 20 Horizon View articles for August 2017

  1. Support Contracts FAQs
  2. Collecting VMware Horizon View logs and diagnostic information
  3. Provisioning or recomposing a linked clone desktop pool fails
  4. VMware View ports and network connectivity requirements
  5. Licensing VMware View 4.x, 5.x and 6.x
  6. Recommended restart cycle of the VMware Horizon View environment
  7. Changing the log file behavior in the VMware View components
  8. Generating a Horizon View SSL certificate request using the Microsoft Management Console (MMC) Certificates snap-in
  9. Removing a standard (replica) connection server or a security server from a cluster of connection/security servers
  10. Administration dashboard in VMware Horizon View reports the error: Server’s certificate cannot be checked
  11. Performing an end-to-end backup and restore for VMware View Manager
  12. Provisioning VMware Horizon View desktops fails with error: View Composer Agent initialization error (16): Failed to activate software license
  13. Restart order of the View environment to clear ADLDS (ADAM) synchronization in Horizon View
  14. Manually deleting replica virtual machines in VMware Horizon View
  15. Removing invalid linked clone entries automatically using the ViewDBChk tool in VMware Horizon View 5.3 and later versions
  16. Location of VMware View log files
  17. Connecting to the View ADAM Database
  18. PCoIP Disconnection Codes
  19. Forcing replication between ADAM databases
  20. Using Microsoft Certreq to generate signed SSL certificates in VMware Horizon View

Top vRealize Log Insight articles for August 2017

  1. FAQ: Log Insight for vCenter Server
  2. Update sequence for vSphere 6.5 and its compatible VMware products
  3. Important information before upgrading to vSphere 6.0
  4. Custom Active Directory configuration for VMware vRealize Log Insight
  5. How to use vRealize Automation 7 content pack with vRealize Log Insight 3.x
  6. Unable to edit vRealize Operations Integration Configuration in Log Insight
  7. Collecting diagnostic information for VMware vRealize Log Insight
  8. Changing internal configuration options in VMware vRealize Log Insight
  9. Resuming rolling upgrade of a VMware vRealize Log Insight cluster

Top 20 NSX articles for August 2017

  1. Guest Introspection memory usage spikes to 90+% or you see the error: “Lost communication with ESX module” in NSX-V 6.3
  2. Host reports lost communication with ESX module when using instant clone
  3. UI Exported/saved DFW configuration does not store negated objects in NSX
  4. Troubleshooting vShield Endpoint / NSX Guest Introspection
  5. Troubleshooting vSphere ESX Agent Manager (EAM) with NSX
  6. Guest Introspection USVM reports disk is full
  7. Troubleshooting NSX for vSphere 6.x Controllers
  8. Best Practices for upgrading NSX for vSphere
  9. Guest Introspection status “Warning Guest Introspection service not ready”
  10. Troubleshooting NSX for vSphere 6.x Edge appliance
  11. Troubleshooting VMware NSX Manager
  12. vCenter Error: “All required agent virtual machines are not currently deployed on host hostname”
  13. Windows VM with NSX Network Introspection driver lose TCP connectivity
  14. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  15. Registering NSX Manager to Lookup Service with External Platform Service Controller (PSC) fails with the error: server certificate chain not verified
  16. VMTools upgrade fails on Windows guest VM
  17. Configuring vSwitch or vNetwork Distributed Switch from the command line in ESXi/ESX
  18. Duplicate VTEPs in ESXi hosts after rebooting vCenter Server
  19. “No NSX Managers available” error in the vSphere Web Client
  20. Troubleshooting the NSX Manager Web Client Plug-In in NSX for vSphere 6.x

Top 20 vSAN articles for August 2017

  1. Component metadata health check fails with invalid state error
  2. Troubleshooting vSAN Witness Node Isolation
  3. How to manually remove and recreate a vSAN disk group using esxcli
  4. vSAN Health Check Information
  5. Moving vSAN from one vCenter to an another vCenter
  6. Requirements and considerations for the deployment of VMware vSAN
  7. vSAN observer fails with the error: “Failed to generate HTML bundle: Gem::Package::TooLongFileName:”
  8. How to remove a disk from a vSAN host
  9. Best practices for vSAN implementations using Dell PERC H730 or FD332-PERC storage controllers
  10. “Host cannot communicate with all other nodes in vSAN enabled cluster” error
  11. Diskgroups fail to mount due to heap exhaustion 
  12. vSAN Health Service – vSAN HCL Health – Controller Driver
  13. vSAN Health Check – vMotion ping failures
  14. vSAN health test fails on Performance Service
  15. Configuring vSAN Unicast networking from the command line.
  16. vSAN health warning “after 1 additional host failure” is reported incorrectly on two node ROBO/stretched clusters
  17. VMware vSAN upgrade best practices
  18. Initializing vSAN during boot takes a longer time
  19. vSAN Host Not Contributing Stats reports with SSL error
  20. vSAN Health Service – Physical Disk Health – Overall Disk Health

Top 20 vSphere articles for August 2017

  1. /storage/log directory is full in vCenter Server Appliance 6.0
  2. vCenter Appliance root Partition 100% full due to Audit.log files not being rotated
  3. OVF deployment fails after upgrading to vCenter Server Appliance 6.5 U1
  4. OVF deployment fails after upgrading to vCenter Server Appliance 6.5
  5. Increasing the disk space for the VMware vCenter Server Appliance in vSphere 6.0
  6. ESXi 6.5 host fails with a Purple Diagnostic Screen with error: World nnnn tried to re-acquire lock
  7. Best practices for upgrading to vCenter Server 6.5
  8. Recreating a missing virtual machine disk descriptor file
  9. “esxcli software vib” commands to patch an ESXi 5.x/6.x host
  10. Collecting diagnostic information for VMware products
  11. Advanced setting “ScratchConfig.ConfiguredScratchLocation” for persistent scratch location is reverted to the default value after ESXi 6.5 U1 host reboot
  12. ESXi host fails with PSOD when using Intel Xeon Processor E5 v4, E7 v4, and D-1500 families
  13. ESXi host fails with intermittent NMI PSOD on HP ProLiant Gen8 servers
  14. Windows vCenter Server upgrade fails with error “Installation of component VMwarevCenter Server failed with error code 3010”
  15. How to stop, start, or restart vCenter Server 6.x services
  16. Unable to log in to the root account of vCenter Server Appliance
  17. “invalid credentials LDAP Error 49” error starting Inventory Services in vCenter Server 6.x
  18. Adding an ESXi host to the vCenter Appliance prompts the following error: “does not contain the root certificate chain”
  19. ESXi host disconnects intermittently from vCenter Server
  20. Error-“Logon failure: the user has not been granted the requested logon type at this computer”

New KB articles published for week ending 2nd September 2017

VMware vCenter Server

vAPI Endpoint Service in warning state on vSphere Web Client
Date Published: 2017/08/28

VMware vCenter Server Appliance

Starting vCenter Server or PSC services fails with error message: INFO:root:'<Service Name>’ startMode is Manual, skipping to start
Date Published: 2017/09/01

VMware Horizon

URL content is not redirected to the agent
Date Published: 2017/08/29

Provisioning fails with error ‘redoLogFormat’ is not supported
Date Published: 2017/08/29

A quick access of windows explorer doesn’t work if the folder is redirected by Persona Folder redirection on Windows 10 LTSB
Date Published: 2017/08/30

Horizon View Desktops hanging on logoff preventing composer operations, or users from logging in
Date Published: 2017/08/30

VMware NSX for vSphere

vCenter error: “All required agent virtual machines are not currently deployed on host hostname”
Date Published: 2017/08/30

EAM agencies show the old 6.2.x VIBs
Date Published: 2017/08/30