The Secret to Retail In 2018: Win Customers With a Connected Workforce

Digital Transformation projects are forging the path to a new world of retail. As we continue to set the bar high to create seamless shopping experiences we are all too familiar with the IT challenges and projects piling up behind the scenes to create these “Digital Savvy Consumer Destinations.”

As retailers look to meet consumer demands and streamline operations across organizations, I have asked many retail CIO’s what is the number one project you are focusing on in 2018? The answer, “Winning Customers With a Connected Workforce.” In creating a connected workforce, retailers are able to reinvent themselves to meet customer expectations and increase customer satisfaction.

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