VMware Solution Passes Wide Range of Usability, Performance, and Scalability Tests for Application Delivery

VMware RDS hosted applications is now included in the Epic 2015 Target Platform list.  Target Platform helps guide healthcare organizations to choose validated architectures and platforms for the delivery of the electronic medical record (EMR) vendor’s software. VMware RDS hosted applications becomes the seventh VMware product to be included in the Target Platform list. Customers who currently use VMware and Epic can now utilize VMware’s software-defined data center platform and the VMware Digital Clinical Workspace™ to host, deliver, monitor, and manage their EMR from the data center to the point of care, helping to ensure high-quality patient care and improve outcomes at lower costs.

Historically, application remoting has been how most healthcare IT organizations have chosen to deliver the EMR. Since VMware Horizon was added to Target Platform in 2013 for delivery as an installed application directly in the virtual desktop, there has been a shift away from virtualizing just the application. Installing within the gold image for clinical desktops brings efficiencies in terms of hardware, licensing, support, and maintenance, helping to free up IT resources and budget. But there are absolutely still use cases where delivering just the application, and not the full desktop may be the better solution. This includes Community Connect use cases, remote coders, and potentially remote access for providers (although in all of these use cases the provider or coder may require other applications as well which would make the full desktop the better choice).

VMware customers now have a complete, single validated platform that delivers efficiencies in management, monitoring, and of course, cost.


Outside of Target Platform requirements, VMware is actively engaged with joint customers in testing and supporting VMware App Volumes™ to further simplify application updates and deployment for both the virtual desktop infrastructure (VDI) and hosted application delivery models. (healthcare organizations can contact their Epic representative for more information) Moreover, there is strong uptake in mobile applications being delivered and secured through VMware AirWatch®. Earlier this year, Epic enabled the central configuration of Haiku, Canto, and Rover through the AirWatch console.

Reasons to deliver VMware healthcare solutions include:

  • A Single Complete Platform for Delivering EMR functionality: VMware solutions for healthcare have achieved seven Target Platform designations from the EMR provider for components across the data center to the point of care
  • Support for any Kind of Desktop and Application Delivery: VMware provides a broad choice of desktop, application, deployment, and mobility scenarios
  • Simplified Management and Analytics: VMware vRealize® Operations for Horizon® and VMware Care Systems Analytics™ for Epic extends monitoring visibility into infrastructure and provider workflows, providing complete visibility into performance across all aspects of the EMR platform and supporting infrastructure
  • Transformational Clinical Mobility: VMware AirWatch, part of the VMware Digital Clinical Workspace, provides healthcare IT with a single platform to manage all devices through a variety of ownership models. Bring-your-own (BYO), hospital-owned, check-in/check-out, and single application modes provide flexibility in how devices can be managed and used
  • Enhanced Security: VMware and its robust partner ecosystem helps reduce data theft, malware, and ransomware threats while improving overall security postures
  • Simplified Storage: VMware Virtual SAN™ is a software-defined storage solution that enables healthcare IT teams using Horizon VDI to deliver better performance for much less cost

Details and documentation for the testing and support for VMware RDS hosted applications can be found on User Web, Epic’s customer portal.

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