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Horizon Application Manager 1.5 File Locations

Where are those pesky log files and other locational information for troubleshooting Horizon? Well, thanks to Andrew Johnson for this information, we have it all listed below.

Horizon Service

  • Service log file: /opt/vmware/horizon/horizoninstance/logs/horizon.log

Horizon Connector

  • Connector service restart (tomcat): /etc/init.d/tcserver-c2 restart
  • Connector log file (login/authentication details): /opt/vmware/c2/c2instance/logs/connector.log
  • Connector log file (sync log details): /var/log/messages
  • Connector repo db: /var/lib/vmware/tam/repo/repodb/opt/likewise/bin/lwsm
    NOTE: list – shows services and status

Horizon Connector/Service:

  • Time Sync: sntp –P no –r pool.ntp.org
    NOTE: You can replace the listed time server with yours.
  • Command to see the certificate details: openssl s_client -connect localhost:443
  • Enable SSH: /etc/ssh/sshd_config
    NOTE: Change Permitrootlogin to yes then run the command /etc/init.d/sshd restart

Horizon Agent:

  • Horizon agent logs folder: C:\ProgramData\HorizonAgentLogs
  • ThinApp download folder: C:\ProgramData\ThinAppCache
  • ThinApp shortcuts folder: C:\ProgramData\ThinAppIconCache
  • Horizon/ThinApp Agent database lease DB:
    • Win 7 32 bit – %windir%\System32\config\systemprofile\ThinAgentLease.db
    • Win 7 64 bit – %windir%\SysWOW64\config\systemprofile\ThinAgentLease.db
    • Win XP – C:\Documents and Settings\LocalService\ThinAgentLease.db

For further assistance, make sure you hit the Online Support Documentation for Horizon On-Prem and Hosted installs and Communities!

This entry was posted in Horizon 1.5, Troubleshooting and tagged , on by .
Dean Flaming

About Dean Flaming

Dean is currently an EUC Architect and member of the VMware End User Computing Enablement and Lighthouse Support teams, working to develop communications and IP around VMware End User Computing products and solutions as well as support many various Lighthouse accounts with their own EUC practices. Prior to this, from 2008 through 2012 Dean was one of VMware's End User Computing Specialists. Throughout his time at VMware, Dean has also written and published various articles, videos, and podcasts regarding VMware's EUC Solutions.