Don’t Break the Bank – Racing to a future that’s still emerging: the CTO view of financial services

Posted on 26/08/2020 by vmwareemeasmt
DISCLAIMER: this article is older than one year and may not be up to date with recent events or newly available information.

You can subscribe to the ‘Don’t Break the Bank’ podcast series via Spotify, Google Podcasts and Apple Podcasts.


By Matthew O’Neill, Industry Managing Director, Advanced Technology Group, VMware Office of the CTO

Since we started the ‘Don’t Break the Bank’ Podcast, we have tried to stay away from the deep technical conversations; this is not a Tech Podcast about speeds, feeds and product features. Instead, we decided to focus on the questions we didn’t even know were questions when we worked in Financial Services. We have connected you with our colleagues and peers from across VMware to bring some new perspectives, some actionable insights and hopefully a smile or two along the way.

Believe it or not, we spend time away from the microphones to plan out whom we would have wanted to hear from and what would be particularly relevant in our prior working lives. We try always to anchor ourselves to Don’t Break the Bank, Run IT and Change IT. Our podcast name was heavily influenced by colleagues and customers, who confirmed this mantra was core to their roles and thinking “how to change, or even transform, without breaking anything”. After all, we know that when a break happens, and they do happen, the questions (and accusations) start… What did you touch? What did you change? If wasn’t broken, why did you touch it?

This time, we tried something different. We connected with a member of the VMware executive leadership team, Greg Lavender, our Chief Technology Officer. Greg has an incredible background in research, development and delivery and is our steward for Innovation. Before coming to VMware, Greg was Managing Director and CTO for Cloud Architecture and Technology Engineering at Citigroup. In that role, he led the global transformation of Citi IT to adopt modern mobile technology, cloud IaaS & PaaS, big data & advanced analytics, high-performance computing and agile software development models. In short, he helped change the bank, while also keeping it running and jokingly shares his analogy of changing the engines of the plane while it’s in the air, and the investment bankers are upfront enjoying first class 😊

We found Greg’s story of his journey to be fascinating, deep in tech, but he’s been in our shoes too. So, this may be one of the most technical episodes yet, while still being super relevant to our curious minds in the financial services industry.

Please have a listen and let us know what you think. We’d love to hear your thoughts on this episode, any of the issues we’ve discussed to date or anything you’d like us looking at in future, so please do give us feedback.

Listen to episode 9 and subscribe here:

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