A few weeks ago we offered a free webinar on Horizon 6 View 6.2 Features and Basic Troubleshooting based on the very popular session VCI Linus Bourque delivered at VMworld US 2015. As always when we talk troubleshooting, there were lots of questions. We wanted to share a sample with you while you check out the recording.
What are the best free tools to monitor slowness information?
A good place to start are with the well-known tools like Windows: PerfMon, vCenter performance charts, for networks: wireshark, windows processes: process explorer; etc. VMware cannot sanction one tool over another. You may also want to ask at communities.vmware.com to see what others are using.
I have question around firewall, users are using VDI desktops from internet via security server. My question, does 4172 has to be opened even at internal firewall or is it not needed?
If you are using PCoIP as the default protocol, you must open 4172 TCP/UDP
If we have a bunch of replicas in vSphere that we cannot tell if they are even used, how do we go about deleting them? We are transitioned to pure storage and these replicas are on the old storage.
Use the Rebalance feature to “move” a linked-clone pool to a new datastore. If the replicas are “orphans” you’ll need to use the vdmadmin command to unlock the Replica folder, delete those replicas in question and then re-lock. Be careful when using this command and make sure you are deleting the right replica.
If we are not using security server do we just need 8443 open to the connection server for RDP?
If this is for internal, then 443 is all that is needed for RDP as long as the tunnel mode (default) is kept on. If direct connect is enabled then you’ll need 3389 opened as well. DO NOT USE this with the internet as you are opening your environment to an attack.
What are your thoughts on virus detection on View desktops similar to the regular desktops?
If you are going to use “traditional” anti-virus, you should stagger the number of VM scanned at any one time to reduce the possible storage I/O. Alternatively, leverage a vShield Endpoint like AV where the scan is done via the kernel/CPU. It will mean more CPU usage but will lessen the possible chance for I/O storage storms.
Is the Access Point an add-on price or does it come with the 6.2 upgrade?
See here for which version the AP is supported on. Depending on the version, you will determine whether you’ll be able to access it or need additional licensing
Is VMware working on something like vCenter alarms for View Horizon?
Not that I’m currently aware of. If you feel this would be helpful, please submit a feature request.