eBook- Agents of Change: CIO Priorities for 2016

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Today’s most successful enterprises are transforming themselves, upending business models, disrupting markets. What’s more, they’re turning on a dime – and the pace at which they’re doing so is only increasing. For these winners, that agility translates into increased customer satisfaction, better margins, and higher sales. For their IT functions – responsible for so much Read more...

Server Ops Troubleshooting and Training 101: A Technical Account Manager’s Perspective

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By Jodi Shely The ability of your organization to consistently, effectively and efficiently troubleshoot your virtual infrastructure matters, has significant and immediate impacts on your bottom line. Your ability to reduce capital expenditure (CapEx) and improve IT return on investment (ROI) – not to mention minimizing the risk of unpleasant operational experiences, can mean big Read more...