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Monthly Archives: August 2015

Cert Prep Now Available via VMware Learning Zone

710x230_learningzone_examprepVMware Learning Zone has always offered 24/7 access to cloud-based VMware Training on vSphere 6, Virtual SAN and VMware NSX delivered by VMware Certified Instructors (VCIs) and experts. But we’ve now added exclusive Certification Exam Prep packages with detailed exam objective reviews and practice questions.

VMware Learning Zone Subscriptions

  • Just-in-time instruction to improve troubleshooting, configuration and deployment of VMware software solutions
  • Supplements traditional training such as classroom and On Demand courses
  • High-quality content based on VMware most common support issues and scenarios


  • Access to all single videos in the VMware Learning Zone library for one year


  • Access to all single videos in the VMware Learning Zone library for one year
  • PLUS Access to all Certification Exam Prep

Certification Exam Prep

Our new Certification Exam Prep helps you identify and close knowledge gaps by providing a comprehensive review of exam objectives covered on the exam. VCIs provide demos, study tips, and advice to help avoid common mistakes, along with sample questions.

  • VMware Certification Exam Prep: vSphere 6 Foundations Exam (2V0-620)
  • VMware Certification Exam Prep: VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV) Exam (2V0-621)
  • VMware Certification Exam Prep: VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV) Delta Exam (2V0-621D)

Special Limited Time Offer!

Purchase any Certification Exam Prep by November 30 and save 10% off the list price, PLUS you’ll also receive a 50% off certification exam voucher. Find complete details on how to claim your discounts here.

Gareth Bagley Named EMEA VCI of the Quarter

garethThe EMEA VMware Certified Instructor (VCI) of the Quarter award is a regular prize given to VCIs that aspire to be the best of the best. The awards are our version of the “Oscars” identifying and rewarding excellence. The award recognises outstanding VCIs from the EMEA region who share their expertise about VMware technologies with others. The award is designed to support, promote, and develop VCIs by inspiring them to continually raise the standards of training.

The EMEA VCI of the Quarter for the period of April to June 2015 is Gareth Bagley from the United Kingdom. Over the quarter he delivered several classes including vSphere, Horizon, vCloud Automation, and vRealize Operations. On many of these he received feedback such as:

  • “Fantastic instructor, excellent knowledge and presentation skills. Very enjoyable”
  • “Instructor BEST EVER!!!”
  • “One of the best instructors I’ve had. Great presenter. Patient. Polite. Uses humour. Technically savvy. In-depth knowledge. Also, I like the idea of drawing on the slides. Makes it so much easier to pay attention to the right things. Good use of pauses in between each point!”

Gareth was a top VCI in the region terms of number of days teaching, he was also top in evaluation scores. While on platform every week he managed to deliver an impressively wide range of courses to a very high standard. Gareth also leads his students by example holding VMware certifications from every solution track. He also added the vSphere V6 and the vRealize Operations set of products to his already diverse set of skills.

Thanks also to all our VCIs, the decision this quarter as always was very difficult.

Congratulations to Gareth!

New vSphere and vRealize On Demand Sneak Peeks Available

sneak_peek_FNLVMware On Demand is a robust, self-paced learning solution delivering modular training combined with hands-on practice labs, giving you a powerful alternative to traditional classroom training.

But don’t just take our word for it, you can see for yourself with our free Sneak Peeks. Sneak Peeks are available for all our On Demand courses, including these two new ones:

  • VMware vSphere: Optimize and Scale [V6]
    This free Sneak Peek provides access to the some of the materials provided as part of the VMware vSphere: Optimize and Scale [V6] On Demand course. The course introduction, as well as portions of the module on Access Control are provided. “Guide Me” Videos are provided to show the lab exercises that are performed as part of the course.
  • VMware vRealize Automation: Install, Configure, Manage [V6.2]
    This free Sneak Peek provides access to the some of the materials provided as part of the VMware vRealize Automation: Install, Configure, Manage [V6.2] On Demand course. The course introduction, as well as portions of the modules on Endpoints and Fabric Groups are provided. “Guide Me” Videos are provided to show the lab exercises that are performed as part of the course.

Strategizing Your Cloud Delivery, Organizing an IT as Service Provider and Other Top Professional Services Posts

In Case You Missed It!

Our friends from around the VMware blogosphere publish everything from how-to content to put your skills to the test, to strategic concepts that can help you think differently about how you work. Check out the latest posts and try something new!

Copying App Volumes AppStacks Between Environments That Use vSAN Storage
Learn how to copy App Volumes AppStacks (VMDK files) if using Secure Copy (SCP) from one environment to another when using VSAN storage in this step-by-step blog post.

EUC Professional Services Engineering (PSE) and VMworld
Heading to VMworld in San Francisco at the end of the month? Check out End User Computing (EUC) Professional Services Engineering consultants’ highlights of the event!

VMware User Environment Manager and Application Profile Settings
Walk through the process of capturing Google Chrome settings and incorporating that configuration into VMware UEM (formerly Immidio) in this blog post.

We’re going to the Cloud. Do I Still Need ITSM?
Traditional IT shops embraced ITSM to help respond to dynamic business requirements, but is this still needed as more companies turn to the cloud? Check out the 5 reasons why ITSM is necessary for the cloud in this blog entry.

From CIO to CEO: 5 Steps to Organize an IT as a Service Provider
Learn how to organize governance and personnel within an IT as a Service (ITaaS) Provider following these 5 practical steps.

Strategizing and Modernizing your Cloud Delivery Practice
Find out how to achieve the full business value of the cloud by establishing a specialized and robust Cloud Business Management (CBM) practice in Part 1 of this blog series.

VMware’s Internal Cloud – A Use Case for Operating a Cloud at Scale
VMware’s Internal Cloud hosts 80,000 virtual machines (VM) with about 40,000 running at any given time. Read this blog post to learn about the evolution & operation of VMware’s cloud straight from the management team.

Top 6 Things To Do at VMworld US

VMworld 2015 US is less than two weeks away! Whether you’re just starting to plan out your daily activities or waiting until you get to there to figure it out, be sure to leave room in your schedule for these top six suggestions from the VMware Education Services Team.

1) Save Time by Pre-enrolling in Your Sessions of Choice
Take advantage of the Schedule Builder to pre-enroll into the hottest breakout sessions, labs, demos and discussions of your choice! Here are some VMware training and certification breakout sessions to get you started.

2) Visit the Education and Certification Lounge
Come to the Education and Certification Lounge located at Moscone West, 3rd Floor, to find all the answers to your VMware education and certification questions! Check out our Theater Sessions, or enter our twitter photo contest to win great prizes. Most importantly, if you’re VMware certified, stop by to grab a free t-shirt and button!

Pick up your free t-shirt in the Education & Certification Lounge

Pick up your free t-shirt in the Education & Certification Lounge

3) Get a Discount on VMware Exams
There are some excellent opportunities at VMworld to recertify or validate new skills at significant savings. Some of the most popular VMware certification exams will be 50% off the regular price during VMworld US in San Francisco!

Not ready to take the exam just yet? You can save 25% off exams that are scheduled during VMworld but taken later. Stop by the Education and Certification Lounge for details.

4) Get Access to the Latest VMware Technologies
Check out the Hands-on Labs to gain special access to the latest VMware technologies without requiring the purchase of equipment, software, or licenses. Explore topics such as the Software-Defined Data Center, Enterprise Mobility, and the Hybrid Cloud in the lab for 60-90 minutes with one-on-one guidance from product experts.

5) Save on the Latest Releases from VMware Press
There’s more to be found in the VMworld store than just VMware shirts and hats (as cool as they are). There’s also a wall of books from VMware Press, covering DevOps; Virtualizing Hadoop, Oracle, and SQL; certification essentials and more. Plus, there are book signings throughout the week so you could meet your favorite author.

6) Follow VMware Education on Social
If you aren’t following us already, now is the time to do so! We’ll be bringing you behind-the-scenes action from the conference via our social streams.

Join the conversation by using the official VMworld 2015 US hashtag #VMworld. Why not also participate in our contest by snapping a photo for your chance to win great prizes?

See you at VMworld 2015 US!

Our Best Selling Course Quickly Gets you the vSphere Skills You Need

We’re excited to offer one of our most popular courses on demand. vSphere 6: Install, Configure, Manage is designed to give system administrators and systems engineers intensive, hands-on training for installing, configuring, and managing VMware vSphere® 6, including VMware ESXi™ 6 and VMware vCenter Server™ 6. This course will help you take advantage of the 600+ new features and innovations in vSphere 6.

There’s a reason this course is our best seller. It helps you build the foundation for working with the majority of VMware technologies in the Software-Defined Data Center, and gets you ready to administer a vSphere infrastructure for organizations of all sizes.

Don’t just take our word for it. Here’s what some recent students had to say:

“The course material was awesome. The week was packed full of content. The online books with the ability to annotate as we went along was of great value. The labs are the best that I’ve done on any course – really slick and worked well.”

“I have used vSphere for approximately 3-4 years, and this course still provided value added information about certain aspects of the process. I would recommend this course for others in my team for the express purpose of gaining additional knowledge and best practice.”

“The course was very good to cement prior knowledge and expand experience with other features of vSphere. The labs and slides will be good for follow up and exam prep.”

“I had no experience with VMware prior to this course and I feel that I got a great introduction to the product.”


The class is available in-person at locations around the world, live online, and now On Demand (which you can get a Sneak Peek of here.) We can even bring the course straight to you and train your entire team onsite. And with Lab Connect, you can access all 23 labs from the course for an additional 30 days or 30 hours (whichever comes first.)

You can see the prerequisites and a full course outline on the course details page. Ready to sign up? Register here or contact your Learning Specialist.

VMware NSX Insight From an Expert, Parts 1 & 2, and VCDX Workshop at VMworld 2015 US



VMware NSX Insight From an Expert, Part 1 

Check out the first part of our interview with Hatem Naguib, VMware Vice President, Network and Security, where he shares his insights on VMware NSX and the advantages it offers VMware customers.

VMware NSX Insights From an Expert, Part 2

If you enjoyed the excerpt from our interview with Hatem Naguib, then you won’t want to miss the second part in this blog post.

VCDX Workshop at VMworld 2015 US

Heading to VMworld in San Francisco at the end of the month? Join us on Saturday, August 29th, to learn more about the VCDX process and program at our VCDX Workshop. Kick off VMworld with advice on how to pursue your VCDX certification. Learn more in our blog post.

In other VMworld 2015 news, check out my blog post where I share the Top 5 “Must Dos” to get the most out of VMworld 2015. It’s worth a read, especially for newcomers!

How to validate VMware Certifications

If you’re an employer or recruiter looking to hire a VMware Certified Professional, be sure to validate if the candidate is indeed VMware certified. Josh Odgers, Nutanix Staff Solutions Architect and VCDX, shares an easy way to validate if the candidate has a certification or not.

VMware Certification Spotlight

Please give a huge round of applause to the following people who earned a VMware Certification last month:

We know there are more people who recently earned a VMware certification. If you would like to be spotlighted in the future, be sure to tweet out which certification you earned and add the hashtag #vmwcertified. You can also check out #vmwcertified on Twitter for the latest list.

Top Questions from Our VVOL Webinar

The Viewpoint Webinar Series has been bringing you one-hour sessions on some of the hottest VMware tech topics for several months now. Our most recent webinar was A Technical Overview of Virtual Volumes that talked about how Virtual Volumes (VVols) revolutionizes the storage industry by bringing the focus away from the simple capabilities of your storage infrastructure to the requirements of your applications. A recording is available On Demand in case you missed the live event in July.

During the webinar, our presenter Joe Cooper answered a lot of viewer questions. Here are some of the most interesting…

Can VVOL replace VAAI?
VVol introduces new primitives which basically eliminates the use of VAAI NAS primitives. The VAAI Block primitives whenever a function cannot be performed with the new VVol primates. This is all possible as long as the array can support VAAI and VVol and the storage vendor has chosen to use VAAI as part of their implementation.

Will SRM work with this using either vSphere replication or Array Based Replication?
The use of SRM with vSphere Replication is not currently supported. vSphere Replication with VVol is supported on its own.

How do we take the backup of a VM?
VMware offers an API called the “vSphere API for Data Protection”. This API is used by software vendors as they build their backup software. They focus on backing up virtual machine files or objects instead of the files within the virtual disk.

Do VVOLs conform to requirements of applications such as exchange and clusters which require block based storage, and as such is this a block-based storage type?
VVols are just the VM objects and derivatives which are controlled through the storage policy framework. Whatever the array can expose as a feature of the array or capability by grouping application focused capabilities that are presented to vSphere in that fashion, then yes you can have specific application policy offerings for things like exchange, SQL, etc. This all happens regardless its block- or IP-based storage.

How do VVols work with SDRS and RDM – physical/virtual?
Today, VVol doesn’t interoperate with SDRS. One of the values delivered by VVols is the fact that we don’t really want to move data because of its expensive operation. Instead, within the array the VM can be individually given what it needs dynamically without moving it. RDMs can still be used as typically used in vSphere but traditionally virtual or physical. Today VVol doesn’t support SCSI 3 level reservations and we still can’t use a VVol to replace the use of RDMs.

What is the difference between datastore clusters, VSAN, and VV’s?
They’re basically similar implementations on different platforms. VSAN is based on objects on local storage, and VVol is used on NAS and SAN arrays. but we have the same control plan and data plan.

Are we still formatting storage container with VMFS file system in VVOLs?
No. VVol is an object and within the object the namespace is VMFS.

Using VVOLs, can we guarantee the performance?
If your array can offer some type of QoS capability and you can create a policy for it, then yes.

How many VVOLs can be supported by one ESXi?
There is no limit there. Just like there’s no limit to the number of files supported by ESXi. There may be a limit imposed by the storage vendor on a per storage container basis, but that will be vendor dependent.

Participate in Our VMworld Photo Contest for a Chance to Win Great Prizes

Want a chance at winning some great prizes? Then be sure to participate in our upcoming contest at VMworld 2015 US.


How does it work?
1. Between Sunday, August 30th and Thursday, September 3rd, swing by one of the following VMworld 2015 US locations:

  • VMworld Education & Certification Lounge (Moscone West, 3rd Floor)
  • Certification Exam Center (Moscone South, West Mezzanine)

2. Select a sign with a VMware Education and Certification phrase that resonates with you. You’ll also have an opportunity to write your own VMware Education and Certification phrase using the chalkboard available in both locations.

3. Take a picture of yourself with the sign and share the photo on Twitter. Be sure to include both #vmworld and #vmwcertified hashtags in your tweet to be considered an official contest submission.

When does it start?
The contest starts on Sunday, August 30th at 9:00 a.m. PT and ends Thursday, September 3rd at 2:00 p.m. PT. All contest submissions must be submitted during this timeframe.

What are the prizes?

  • Daily Prize: During the contest period (Sunday, August 30th – Thursday, September 3rd), one lucky winner per day will win a one-year subscription to VMware Learning Zone. Winners will be announced each day at 3:00 p.m. PT via Twitter.
  • Grand Prize: The person with the most popular photo (based on retweets and favorites) will win a voucher for an On Demand Training Course of their choice.

VMworld Cert-Graphic-

Support for Web Client issues in vSphere 6, ESX/ESXi host hardware compatibility, SSL certificate and more from Global Support Services!

In Case You Missed It!Each month, we share the top VMware Global Support Services (GSS) news, alerts, and announcements from our sister blog, VMware Support Insider. Read on to find out what you might have missed.

Web Client issues in vSphere 6
Recently upgraded to the latest version of our vSphere Web Client? Troubleshoot some common issues that we have received from customers with vSphere 6 in this blog post.

How to confirm ESX and ESXi host hardware compatibility
Watch our latest video to learn how to confirm ESX and ESXi host hardware compatibility using the VMware Hardware Compatibility Guides.

SSL certificate issues in VMware Horizon View
Having difficulty with your SSL certificates in the product configuration for Horizon View? Look no further! Enjoy our troubleshooting KB article, written by our support engineers, to cover all the common configuration issues in this blog post.  

Here is a list of all the Supporter Insider blog posts from last month:

Follow VMware GSS
Stay up to date on all things support by following these social media channels: