VMware Customer Connect

IDC’s Take on VMware Customer Connect™

International Data Corporation (IDC) recently published a white paper applauding the update of VMware Customer Connect™. VMware Customer Connect, formerly My VMware, recently underwent a refresh to create a new way for customers and partners to engage with VMware.

According to IDC “An online platform like VMware Customer Connect can help streamline the daily operational tasks, offering a one-stop shop for critical knowledge assets required to optimize, troubleshoot and expand usage of VMware technology.” VMware Customer Connect helps IT managers to confidently rely on one digital experience that helps them resolve problems and find relevant information faster.

Thanks to the artificial intelligence (AI) layer of VMware Customer Connect, the digital experience becomes smarter and more predictive with each use.

IDC looks forward to how VMware Customer Connect will mature in the coming months and years.

Read the full white paper for more about IDC’s thoughts on VMware Customer Connect.

Ready to discover VMware Customer Connect for yourself? Check out this platform demo to learn more.


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