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Owning a rich history that dates back more than 265 years, Villeroy & Boch is a world-famous lifestyle brand represented by around 7,300 employees in 125 countries. Each of the company’s divisions, including Tableware, Bathroom and Wellness, offer their own wide portfolio of different products. To deliver, Villeroy & Boch has several different production sites, warehouses, and sales channels in various countries, which creates enormous complexity for the lifestyle brand – with far reaching implications for the areas of internet and e-commerce.

According to the Federal Statistical Office, 47 million people purchased goods or services for private purposes over the Internet in 2015 – an increase of 20% since 2010. For a traditional company like VIlleroy & Boch, it has not been spared from changes in customer behavior, forcing a systematic digital realignment to be adopted by the group.

“For us, it is vital to drive digitalization systematically throughout the group, to establish central systems using relevant data about products, inventories and orders to focus on new sales channels without neglecting the existing ones. All online and offline activities need to be coordinated in order to guarantee customers a seamless shopping experience and optimum service,”

-Dr. Pascal Rheinert, Head of CIT at Villeroy & Boch.

With clear objectives defined from the beginning – a high degree of flexibility, rapid provisioning of resources, good cost-performance ratio, sufficient transparency and speed – Dr. Rheinert and his team appraised various IT infrastructure providers to help them achieve this. Also factoring in the decision was the importance of SAP system in their environment – which were protected through a large number of security systems.

“There was a great deal of internal discussion, and after an evaluation process of around six months, a decision was made in favour of OVH.”

            -Dr. Pascal Rheinert, Head of CIT, Villeroy & Boch

Landing on OVH, the European market leader in IT infrastructure, with over 250,000 servers around the world, the deciding factors included OVH’s ISO-certified security standards, its dedicated content delivery network (CDN) and, above all, its data center in northern Canada – crucial for developing e-commerce further in the USA, a core market of Villeroy & Boch.

One additional advantage the company saw, was realizing an interesting price-performance model since it produces its own server structure. In a matter of a few months, the entire Villeroy & Boch server environment was migrated to the dedicated cloud at OVH, which is based on VMware’s vSphere and vCenter.

“OVH’s service offering in combination with VMware solutions in the area of software-defined data centers opens up entirely new possibilities for companies, enabling them to combine all the advantages of virtualization with a dedicated infrastructure.”

            -Peter Höhn, Director, Germany, Marketing & Sales, OVH

With the implementation of the dedicated cloud at OVH, Villeroy & Boch saw fast responses to access and sales peaks that were able to be managed. Turning to OVH helped Dr. Rheinert and his team achieve great flexibility and accelerated provision of new resources, coupled with improved internet connection for web apps, resulting in shorter load times for customers.

Together with OVH and VMware, Villeroy & Boch is able to provide more flexibility within a prescribed budget and standardized processes, enabling it to face the challenges of digitalization and globalization.

Watch this video to learn more about how OVH empowers Villeroy & Boch:

To learn more about OVH, a service provider on the vCloud Air Network, click here.

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