Tag Archives: Webinar

How to Manage Your Cloud: Lessons and Best Practices Direct from CloudOps Experts

Rich Benoit, a Consulting Architect at VMware, and Kurt Milne, VMware’s Director of CloudOps Marketing, are experts when it comes to managing cloud infrastructures. But they didn’t acquire their expertise overnight. When it comes to cloud management, the process of transitioning can take time and leave even seasoned IT pros scratching their heads, asking, “What should I do first? How do I get started?”

Join Rich and Kurt this Thursday, December 12 at 10am PT as they share the fruits of their experience as cloud managers. This webinar will dive into tangible changes that organizations need to make to be cloud-ready, including how to:

• Introduce new, specialized roles into the equation
• Improve event, incident, and problem management processes
• Establish analytics to provide visibility into the cloud

Wondering what to do and how to get started with your cloud infrastructure? Register now to save your spot!

We’ll also be live-tweeting the event via @VMwareCloudOps – follow us for updates. Also join the conversation by using the #CloudOps and #SDDC hashtags. We look forward to seeing you there!

Industry Veterans Share Key Lessons on Delivering IT as a Service

Ian Clayton, an ITSM industry veteran, and Paul Chapman, VMware’s Vice President of Global Infrastructure & Cloud Operations, know a lot about IT service delivery. Join Ian and Paul next Tuesday, July 23rd at 9am PT, as they share real lessons learned about delivering IT as a Service.

You will get more out of this brief webcast than most of the sessions presented at expensive conferences!

The webinar will cover:

  • VMware’s own IT service delivery transformation based on cloud
  • Business justification of an ITaaS delivery model
  • Key success factors for driving technology and operational transformation

Outside-in thinking is needed to give IT a winning strategy. But inside-out leadership is required to make the changes that enable a successful execution. Don’t miss this opportunity to hear from IT experts as they share real advice in successfully delivering IT as a Service in the cloud era – register now!

We’ll also be live-tweeting during the event via @VMwareCloudOps – follow us for updates! Also join the conversation by using the #CloudOps and #SDDC hashtags.

Understanding the People and Process Behind the Portal – Register for Webinar This Wednesday!

One great way for IT to adequately address the needs of increasingly tech-savvy and impatient users is by implementing self-service on demand service provisioning.

David Crane, a Cloud Operations Consulting Architect and Kurt Milne, the Director of Cloud Ops Programs at VMware are hosting a webinar, tomorrow, April 10th, at 8am PT on “Service Initiation: Understanding the People and Process Behind the Portal.

During the webcast, they’ll discuss key concepts related to being a service broker in a hybrid world, as well as a cloud-optimized approach for managing a service pipeline. David and Kurt will specifically highlight four interesting IT roles that will help to optimize this approach.

Join us as we dig into this important issue and more – register for tomorrow’s webinar now!

In the meantime, feel free to tweet at @VMwareCloudOps on Twitter and join the conversation using the #CloudOps and #SDDC hashtags!