David Crane has been a Cloud Operations Architect for the past 3 years. With18+ years of IT experience, David specializes in Datacenter Management, Global ITSM projects, and Cloud Computing. David has an extensive back ground in Service Delivery Management and Presales. Previously, he delivered the first VMware: VSM 8.0 to VSM 9.0 customer upgrade in NEMEA, VSM-CP implementation globally working with Beta release, VSM/ADM integration project for CMDB, and Operational Readiness Assessment for Cloud Computing. He also has delivered consultancy services to introduce IaaS in a hybrid cloud environment, once leading the delivery of 37 IaaS use case scenarios within 30 days.