A Culture of Possibility Starts With Our Customers

VMware believes in the power of the individual to affect change. As the waves of technology adoption accelerate, the business must be able to respond to market opportunities much faster. VMware IT plays a crucial role in enabling innovation in order to provide the solutions and services to make this a reality.

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Yesterday, I used an app to find out how long my commute would be if I left later than usual. Today, my garage door opened when it sensed my phone, as I turned onto my street in my car. Tomorrow, I might download an app to find a bike near me, ride across town, and drop the bike off on the sidewalk for the next person to use it, without having to trudge to a docking station. Continue reading →

During the past couple of years, I have shared VMware IT’s transformation story—our challenges, successes, and future plans. Our story is rich with accomplishments as well as learnings that illustrate how IT innovates to tackle business and technology challenges and accelerate our business growth.

Fundamental to this story is the IT culture of innovation. Not innovation as a catchphrase but innovation as an operating model and a way of collaborating that spans and extends beyond IT. An innovative environment gives our employees the latitude to think outside the box and even turn the box upside down to get a fresh perspective. Innovation is one of the most important IT drivers to help the business perform at the top of its game.

We have distilled this story into an inaugural IT annual performance report. By sharing our story with industry business leaders and fellow IT organizations, we hope to spark a discussion, both from within and across the industry. We all improve when we learn from each other about what’s possible.

In this report, we share the many achievements VMware IT has made during the past year. Highlights include a colleague support cost-per-case that is one-third the industry leading average; a 12% drop in our IT cost per colleague over two years; the release of more than 5,300 business app features; and our continued expansion into the hybrid cloud with path-breaking services (tested first by us), such as VMware Cloud on AWS.

We recognize that embracing change is core to our future success. This year, we will seize new opportunities to reimagine and optimize our processes and technology while attracting the best and brightest talent to help us. We will boldly embrace emerging technologies, including IoT, artificial intelligence, and machine learning, to advance efficiency and productivity. And we will continue to identify new ways to leverage cloud, mobility, security, and the digital workspace to accelerate business success.

To share the report on Twitter, click here.

If hindsight is 20/20, my 2017 foresight was around 20/70.

It’s become quite the thing to make year-end predictions. I do it every year – here are my projections for 2018. But even more interesting are the reflections on just how prescient you actually were in foreseeing the future.

How did I do in 2017? The overall thread of my expectations for last year focused around interconnection; I think it’s pretty clear that is still the direction interwoven and increasingly sophisticated technology is going. I am discovering that it’s easy to predict trends but more difficult to accurately foretell their timing. Continue reading →

So a group of IT managers walks into a room…

Sounds like the start of a bad joke, but in reality, I was delighted to bring together my IT team to discuss how we can continue to improve upon collaboration, innovation, and agility. But don’t worry, I brought plenty of my own bad jokes.

Humor aside, this was an opportunity to gather my leadership team for an open conversation on how we can best succeed in the coming year. IT leaders within their respective enterprises have three jobs critical to success: Execution, innovation, and effective guidance of their teams. So what does an IT team need to do to accomplish these three items; how do you continue to inspire, scale, and win? Continue reading →

By Bask Iyer, CIO, VMware and Dell

I’ve never hidden the fact I love working at VMware. I certainly think it’s a fantastic place to work. But you don’t have to take my word for it…

For the third year in a row VMware was named one of the Fortune Best Companies to Work For.  Read more at:
https://www.vmware.com/radius/vmware-named-great-place-to-work-and-fortune-2017-best-companies-to-work-for-list/

Congratulations to all the amazing people here who make this a reality, every single day.

/Bask

On Twitter: @baskiyer

By Bask Iyer, CIO, VMware and Dell

In the spirit of Moore’s law, average isn’t good enough. And I’d give myself a solid C – an average grade for what came of my 2016 predictions. Basically, we’ve got some work to do. While I don’t think any of my past predictions were wrong, we definitely haven’t seen the potential of these predictions come to fruition. Continue reading →