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My Journey to Becoming a Technical Account Manager at VMware

Keren Nataf joined VMware as a Technical Account Manager in December 2019. We sat down with her and asked her to share more about the first nine months of her role and why she feels VMware is the place for her. Read on to get to know Keren. Have questions for her? Leave a comment under this blog post. 

 

 

VMware Careers: Where did your interest in technology begin? 

Keren Nataf: As part of my military service, I worked with the entire software infrastructure stack in a military technology unit. I went through professional IT training and then I worked as part of a team that was responsible for production systems in all areas of infrastructure. After completing my military service, I applied for jobs as a storage manager in various companies. 

I spent several years working on the client-side; working with many different vendors and integrators. I was intrigued by the nature of this work, and I enjoyed working with various clients and having exposure to different technical environments. I decided to find my place on the vendor side as a service provider in an integration company. Here I worked with diverse clients, and it was where I was first exposed to VMware’s market-leading products.  

VMware Careers: What attracted you to VMware? 

Keren Nataf: During my years in the field of infrastructure, working with VMware technology was an integral part of my job. I primarily worked with hardware products and began to understand that the world was advancing in software-based solutions. In light of the fact that I have always been fascinated by working with vendors, and VMware in particular as a virtualization leader, I was delighted to make the move there. VMware is a global company, and it interested me because I saw it as an opportunity to improve my skills professional and technical skills 

VMware Careers: Describe your (pre-COIVD-19) onboarding experience at VMware. 

Keren Nataf: The onboarding process included a period in which I shadowed a team member to observe all elements of the role of a Technical Account Manager (TAM). This mentoring process lasted about three months, and during this period, I was given many tools that helped me begin my journey as a Technical Account Manager at VMware. This experience helped me start the role more confidently, and it significantly helped me manage my first customers. 

VMware Careers: What is it about VMware’s culture that makes you proud to work here? 

Keren Nataf: Now that I’ve been with VMware for nine months, I feel that I’m in the right place for me. VMware offers employees a lot of options for development –both professional and personal alike. VMware employees are empowered to give back to the community in many ways, which is part of VMware’s overarching culture driven by the company’s EPIC2E2 values. These are the values everyone lives and works by across our global community. I’m excited to be at the start of my journey here and I’m grateful for the support that my manager and peers have given me so far. Who knows what the future will bring! 

Do you like the sound of being a Technical Account Manager at VMware? 

Apply to open TAM roles at VMware today!  

TAM – Serbia  

TAM – Poland  

TAM – South Germany 

TAM – Paris 

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