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VMware Hiring Manager: Terri Frohmiller, Solutions Engineering Manager, vSAN, Hyper-Converged Infrastructure 

What if you could get to know the hiring managers at VMware before you come onsite for an interview? Well now you can with our Meet the Hiring Manager series. From their own career journeys to the characteristics that they look for in candidates, we want you to hear from the people who help bring teams together at VMware – hiring managers.

This week meet SE (Solutions Engineering) Manager Terri Frohmiller who leads a team of Solution Engineers in our vSAN/Hyper-Converged Infrastructure  business. Terri is based from her home office in California and she has been with VMware since 2008. She also has a number of new roles open on her team that she’d like to tell you about today. Continue reading to get to know Terri.

Terri Frohmiller

Home Office – California

VMware Careers:  Terri, can you share how you arrived at this point of your career?

Terri: I was originally interested in law, but while working in a law firm I ended up spending a lot of my time in their data center (helping with data backup and recovery). Technology has always fascinated me and I find troubleshooting fun! While working at a healthcare company the IT Director asked me to help start a Help Desk. From that point on I continued to study for certifications, learned as much as possible about software and hardware, and spent a lot of time configuring or fixing systems. It was in this role that I realized that there was more to it than just the technology since we collected data that eventually helped improve outcomes for patients. That was an unexpected bonus!

VMware Careers: How did you get into tech, in particular the sales function?

Terri: Like many things in life, it wasn’t planned. While continuing to work in IT, supporting both applications and hardware, my family was planning to move across the country.  Our VP of Sales asked if I would be interested in filling a field Sales Engineer position since they had an opening where I was moving. I said I would give it a try and that was 17 years ago!

VMware Careers: How does working within the vSAN business unit at VMware compare to working at other Tech companies?

Terri: My career has always been about helping customers so in that respect it’s the same. The difference at VMware is that the innovation is constant, the benefits to customers are truly exciting, and I’m surrounded by talented, generous, and fun people. Hyper-converged technology is a mainstay, and continues to grow exponentially. I see our HCI/vSAN solutions progressing in both adoption and development similar to the way server virtualization has over the last 10+ years. I believe virtual storage and networking will be a standard infrastructure for millions of organizations just like vSphere is.

The company has grown a lot over the years, but giving feedback and sharing ideas is always welcome at every level of the organization. The encouragement and support for everyone to give back to our communities is one of my favorite things at VMware.The VMware Foundation is a truly inspiring platform and something I as a leader am passionate about and encourage my teams to get involved in.

VMware Careers: Tell us about the type of people you are looking to recruit for your team?

Terri: We have an amazing culture at VMware, and I look for people who understand and align with our EPIC2 values  first. There are many people with great tech skills and experience, but understanding that our mission is about people – our customers, their customers, our colleagues, partners, and communities – is what drives everything we do. I also look for people who step outside the box with creative ideas, and who are excited about continuously evolving and improving.

VMware Careers: If you could offer one piece of career advice to someone starting out in technology sales what would it be?

Terri: If you are conscientious, hardworking, driven by the right reasons, and stand by your integrity, you can achieve what you desire in a career in technology, and make a real difference in the world. Be curious, ask a lot of questions, practice listening, and be hungry to learn and grow in every way possible! I would also add that there are many ways to work with technology, you don’t have to assume that everyone needs to know how to code or is a geek. Although geeks are cool too!









*Terri is passionate about supporting females in tech and this week she is attending the Women In Technology International Power Networking Social in New York. If you would like to attend and meet Terri in person, register and save today with VMware’s promotional code: “vmwny719”


Explore what’s possible for you on Terri’s team today!


Learn more about who we are at VMware:






VMware Hiring Manager: Martha Bellens-Martin, Practice Manager of the Professional Services Organization

What if you could get to know the hiring manager at VMware before you come onsite for an interview? Well now you can with our Meet the Hiring Manager series. From their own career journeys to the characteristics that they look for in candidates, we want you to hear from the people who bring teams together at VMware – hiring managers.

This week, meet Practice Manager Martha Bellens-Martin who is based in Dallas, Texas and has worked in the Software Solutions Industry since 1990. Martha joined VMware in 2015 and now leads a dynamic and diverse team of Technical Account Managers (TAM) within our Professional Services Organization. She has a number of open roles on her team, so why not get to know her before applying?


Martha Bellens-Martin

Dallas, Texas

VMware Careers: Martha, can you share how you’ve arrived at this point in your career?

Martha: I started my career at LTV (Ling-Temco-Vought) Aerospace in a traditional Industrial Engineering discipline, my role involved plant layout and process standardization. In 1988, a vendor called Intergraph proposed a software solution that would move us from traditional hand drawn blueprints to CAD (Computer-Aided Design). I was delighted to be chosen for the pilot as I was able to execute my job in a fraction of the time. I loved the solution so much, that I decided to join Intergraph and spent the next several years in pre-sales helping other companies understand how they could take advantage of this automation. It was at Intergraph that I had my first promotion into management and loved the opportunity to coach others in their careers. From Intergraph I moved on to Peregrine Systems continuing to demonstrate and sell software solutions. Peregrine went on to be acquired by Hewlett Packard and I spent the next 17 years continuing as a manager of Pre-Sales Engineers there. In 2015, I was presented with the opportunity to join VMware as a TAM Practice Manager. I was a little hesitant. Why? I had never been on the Professional Services Organization (PSO) side of the equation before and I wondered if it would it be as dynamic as Pre-Sales? Well, it wasn’t long before I got my answer, it is absolutely just as dynamic! Running TAM for South Central has been so fulfilling and I get to work with a team that is the customer advocate. Since joining VMware, I have hired 12 TAMs (with the outstanding support of our in-house Talent Acquisition team). Being a part of VMware is very special, we are a company that truly lives by our EPIC2 values and I am proud to be here and always happy to bring new talent onboard.

VMware Careers: How did you get into tech, in particular the TAM Practice Manager function?

Martha: While working at LTV after college we were just starting to do plant layouts electronically (as opposed to manual blueprints). I was able to execute my job in a fraction of the time. I loved the solution so much I joined the vendor who had proposed and trialed the solution with us – Intergraph. Ever since I have focused on helping customers to understand how software solutions can automate their businesses and drive value to the bottom line.

The TAM function is my first time to be part of the Professional Services organization, after selling software solutions for a number of years. I truly believe that it is a fantastic offering for our customers to invest in a TAM to ensure that no software solutions languish as shelfware. Customer adoption is what makes a successful TAM.

VMware Careers: You’re hiring into your teams, tell us about the type of people you are looking to recruit?

Martha: I look for people who are well-spoken and passionate, who can effectively tell a solution story. Customer facing experience is a must for me for the roles I have on my team. One of my first projects here was to refresh our TAM job description: We want to hire epic people who enhance our diverse culture, people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future.

VMware Careers: If you could offer one piece of career advice what would it be?

Martha: Align yourself with people, a job, and a company that brings you joy. 30% of your time each week is work related, therefore it should be a positive portion of your life to ensure mental and physical wellness.

Explore what’s possible for you and join Martha’s team today!

Learn more about who we are at VMware:





Computerworld’s 100 Best Places to work in IT 2018: VMware Ranks #3 Among Large Organizations


What is Computerworld’s ‘100 Best Places to Work in IT’ list?

The Best Places to Work in IT list is an annual ranking of the top 100 workplace communities for technology professionals by IDG’s Computerworld. This year, we are thrilled to announce that VMware made it into the top 5, coming in at #3 (out of 59) on the Computerworld Best Places to Work in IT 2018 in the large organization category.

In case you’re curious about how Computerworld determines the list, I have you covered. Computerworld bases their scoring on a comprehensive questionnaire regarding company offerings in categories such as benefits, career development, training and retention. In addition Computerworld conducts extensive surveys of IT workers, and their responses factor heavily in determining the rankings.

Why is this recognition special to our community at VMware?

For the last 5 years, VMware has participated in the Computerworld 100 Best Places to Work in IT contest. Last year we were honored to see our ranking leap from #26 to #6. To know that it was our people’s survey responses that led to our improved ranking is extremely rewarding. This advancement in ranking over the last two years is a recognition of what can be achieved as a large IT organization when you combine an unwavering focus on innovation with a collaborative mindset and passionate people.

This award means the most to our CIO Bask Iyer, who shared the below note with our people today:

“Almost 2 years ago, I shared my 3-year vision for VMware’s IT organization. Number one on that list was for us to be recognized as the best in IT and a trailblazer, regardless of industry or geography. I feel extremely fortunate to lead this team, and I am confident that this award is not a destination, but merely a milestone, as we continue to reach for what’s ahead. Together, we will keep raising the bar for IT organizations of all sizes and in all industries.”

-Bask Iyer, CIO, VMware and Dell

This achievement is a tremendous milestone for the VMware IT Organization, it highlights in many ways that VMware is a great place to be an IT professional, and it’s our people that make it so. The sincere and unrelenting dedication to our culture of innovation and our EPIC2 values enables us to focus on the right things. It is what fuels our success and contributes to making VMware a vibrant place to be year after year.

To learn more about how you can realize what’s possible at VMware, visit: http://careers.vmware.com


VMware Sustainability Borathon



Sustainability is innovation’s new frontier. At VMware, the Office of the CTO (OCTO) is charged with driving both innovation and sustainability. There are many pathways to innovation at VMware, and one of the most loved and popular are our Borathons.

Why is an innovation event called Borathon?

What’s a Borathon, you ask? The name goes back to when engineers first created these events and wanted to evoke the magic of our earliest innovations. They decided that instead of simply calling our innovation events a hackathon, they named it after their last code repository island name: Bora Bora. Thus, the name Borathon was born.

Envroom created by Jeff Kim and Davin Nguyen [Best “environmental hack”]

Over the years, VMware’s Borathons have led to product ideas, features and solutions.  Building on this tradition, in the last week of April, we honored Earth Day with an amazingly successful Borathon event at our Palo Alto campus that focused on sustainability as the theme. This created a unique opportunity for our talented people to work collaboratively on topic that stretched their minds. The challenge was all about considering software and code from a sustainability perspective in order to develop new workflows, features, and proof-of-concepts.

The Experience  

The Borathon experience at VMware begins with signing up for the waitlist (yes, they are that popular!).  This time things were a bit different in that we held an opening ceremony on the evening of Wednesday May 25th giving our participants a chance to socialize, network and form their teams.

Building on our values around Community, we were excited to include two teams of high school students who were winners of LA Hacks III , a VMware sponsored external hackathon. These two teams presented their respective winning ideas on Robotany and Envroom.

The high-school hackers demonstrated an impressive level of ingenuity, presentation skill, and technological achievement in each of their projects. It was a great inspirational kick-off for all in attendance, especially for our VMware hackers.  And personally, gives me hope for the future seeing what these young minds can do to apply their technical skills for social impact.

The Hack

The event itself featured five different challenges, each chosen by one of the eight teams.  Our Fellows and Principal Engineers defined three of our challenges which included: “Green SDDC”, “BrokenBuild Predictor”, and “Power Usage Real-Time Monitoring”.   In collaboration with our Research team working on Blockchain, I sponsored one challenge entitled, “Enable Peer-to-Peer Power Generation and Distribution Through Microgrids Using Blockchain”. The challenges were rounded off by two concepts submitted by our participant hackers, “vSphere EasyDeploy” and “Go Green vSAN”.

Each challenge had a dedicated mentor that offered their expertise and helped their respective team of hackers to stay focused and motivated.

And the winners are…

Third Place went to EasyDeploy, led by Reanud Voltz. This project is looking into vSphere deployments in remote locations, including in areas with low internet bandwidth and unqualified IT personnel. You can imagine the social impact possibilities of this kind of solution!

Second Place went to a project led by Vikash Ruhil, who worked on BrokenBuild Predictor a tool that detects broken builds to increases efficiency of server usage.  This is just brilliant and has lots of possibility!

First Place went to Dashboard Showing Real-Time Cluster/Datacenter Power Usage, led by Ritesh Tiwari.  This project looked at an overall clusters power usage, drilling down to individual ESXi hosts and identifying which machines draw the most power. They also built a smart and geo aware App that when demonstrated – blew me away.  Super cool and super practical idea that could have immediate sustainability (power & CO2 savings).

The best thing about our well-loved hacks are that they are really a community experience.  Borathon serves not only to drive innovation by developing skills and experience, but most importantly, it fosters a spirit of community by giving engineers the opportunity to interact with, learn from, and develop relationships with our Fellows and Principal Engineers. To top off our commitment to Community and impact, in true VMware style, each one of our participants received prize in the form of a Kiva grant.  In this way, participating in Borathon is also an opportunity to pay it forward by helping to fund an eco-entrepreneur’s dream.

The great thing about Borathon is that the work doesn’t end after 37-hours and an all-nighter.  The OCTO is chartered with working closely with each of these teams to continue building on the momentum and drive innovation forward though our OCTO Innovation programs.

Follow @vmwocto for more highlights from Borathon and stay up to date with all the latest news.

VMware Hiring Manager: Anna Dorcey Vice President of the America’s Marketing Team

What if you could get to know the hiring managers at VMware before you come onsite for an interview? Well now you can with our new Meet The Hiring Manager series. From their own career journeys to the characteristics that they look for in candidates, we want you to hear from the people who help bring teams together at VMware – hiring managers.

This week, meet VMware’s Vice President of America’s Marketing Anna Dorcey. Anna, who is based in Boston, leads all marketing personnel and field marketing initiatives within the Americas, inclusive of Latin America and Canada. She’s recently been recognized as one of CRN’s (Computer Retail News) Women of the Channel 2018: This list highlighted 30 female executives at solution provider organizations whose insight and influence in their respective companies help drive channel success.

Ready to get to know more about Anna and her team? Read on.

Anna Dorcey

Boston, Massachusetts, USA

VMware Careers: Anna, can you share how you’ve arrived at this point in your career?

Anna:  I got to where I am today by leaving behind the fear of taking risks. I work hard every day to build relationships that help my team and VMware as a whole succeed. I have been able to accomplish so much mainly because of all the great people that I have worked with along the way. A leader is nothing without a strong team, and I’m lucky to manage such a motivated group of marketers.

VMware Careers:  How did you get into tech, in particular the Marketing function?

Anna: I fell into tech by accident. I started out answering phone calls as a temp at Oracle, filling the role of “someone with a pleasant voice who can type accurately and fast.” It was for a sales office, and pre-cell phones or the internet, so I learned the right way to talk to customers and I ensured connections were made early on in my career. That first role at Oracle taught me a lot!

VMware Careers: Tell us about the type of people you are looking to have join your team.

Anna: I look for people who are smarter than me, and who will work with integrity. I like people that have perspective and show a real passion for what they do and how they can bring value to their work and the work of their wider teams.

VMware Careers: If you could offer one piece of career advice what would it be?

Anna: Believe in yourself and the abilities that you bring to the job. Always focus on your strengths, set proper expectations, and deliver with confidence.

VMware Careers: What excites you most about working at VMware?

Anna: VMware lets us marketers try new things. We have a key principle: “Innovate in Everything.” This principle is enshrined in all that we do, and it helps us to deliver the very best experiences for our customers and partners. We are quite fortunate to have a diverse group of people that come together every day with the freedom to innovate – a marketer’s dream! 

Explore what’s possible for you on one of our Global Marketing teams today!


Learn more about who we are at VMware:











VMware Hiring Manager: Robert Ruelas of the End-User Computing Americas Sales Team

What if you could get to know the hiring managers at VMware before you come onsite for an interview? Well now you can with our new Meet the Hiring Manager series. From their own career journeys to the characteristics that they look for in candidates, we want you to hear from the people who help bring teams together at VMware – hiring managers.

This week, meet VMware’s Vice President of End-User Computing Americas Sales Robert Ruelas. Robert, who is based in Dallas, Texas, his team are hiring for several positions that will help innovate today’s digital workspace through VMware Workspace ONE.

VMware Workspace ONE enables you to simply, securely deliver and manage any app on any device. It is an intelligence-driven digital workspace platform powered by VMware AirWatch Technology. Workspace ONE integrates access control, application management, and multi-platform endpoint management and is available as a cloud service or for on-premises deployment.

Ready to get to know more about Robert and his team? Read on.

Robert Ruelas, America

VMware Careers: Robert, can you share how you’ve arrived at this point in your career?

Robert: I was recruited to VMware by our SVP and GM for the Americas, we worked together previously at BEA systems. I ran an Americas organization at BEA Systems and I was in a similar position to what he was doing at VMware. He liked my leadership style and thought that I would be a great fit at VMware.

Prior to BEA Systems, I was with IBM for sixteen years. At IBM, I started out as a Systems Engineer because I wanted to know the value of what we were selling. I always wanted to be a Sales Representative and I jumped at the chance to move into a Client Executive role when the opportunity opened. I had some tough years, but those years taught me resilience. I was able to demonstrate that I could lead teams and grow revenue. Our teams were 100% focused on customer outcomes and excellent account management. I was promoted into a Sales Manager role and later into a Business Unit Executive role. In ten years, I went from being a Systems Engineer to running everything in west Texas and southern New Mexico with over thirty-five reps reporting to me. I then moved into a Staff position to better understand IBM’s enterprise and global accounts. From there, I moved into another business unit Executive role running west Texas and southern Oklahoma. It was a difficult job, but we were able to grow over 22% while IBM was flat. I was then asked to launch Tivoli’s business (within IBM) in Latin America. Our team grew this business from $7M a year to over $150M per year within three years. It was a great learning experience as it showed me how leadership and change can have a positive ripple effect in just a few years. I decided to try the startup world but that failed in 8 months flat. After my startup world stint, I joined BEA Systems to lead their Sales and Strategy organization. My career has been built on managing many difficult assignments. At times I felt stretched, but I always found a way to manage while building good sales strategies that delivered results.

VMware Careers: How did you get into tech, in particular, the sales function?

Robert: I wanted to fly jets for the military and was accepted into the U.S. Airforce Academy. However, they couldn’t guarantee that I would end up flying so I decided to attend and major in Computer Science at The University of Texas at Austin instead. I already knew how to program in a few languages and my math teacher had always told me that computers were the future.

VMware Careers: How does working within the End-User Computing business unit at VMware compare to working at other Tech companies?

Robert: Having worked at IBM, BEA/Oracle, and VMware, I would say that VMware inherently is a much more progressive software and Cloud Computing company. Not only does VMware have a culture of Innovation, but it has technology that is driving a totally new and better TCO (total cost of ownership) -more than any of the traditional hardware and services businesses. I believe that our executives feed and inspire that Innovation. I also love that VMware treats everyone equal regardless of their color, nationality, gender or political persuasion. Everyone has a voice here no matter what your title is.

VMware Careers: Tell us about the type of people you are looking to recruit?

Robert: I’m looking for people that believe in a mission, purpose and higher calling – not just selling. I’m looking for people that will put their peers and customers first. I like people who are inquisitive, hard-working, results-oriented, humble and respectful. I’m looking for people who have a passion for End-User Computing and who want to change the world….one customer at a time.

VMware Careers: If you could offer one piece of career advice what would it be?

Robert: Plan for where you want to be and what you want to do. Then go and share that with anyone who will listen. You would be amazed at how many people will advocate for you if you do that. My bonus piece of advice is this: Don’t be a victim. Make the most you can regardless of how other people treat you. Don’t feel sorry for yourself. Go out and change your stars.


VMware and the global End-User Computing team is driving a phenomenal pace of innovation. Are you interested in joining a dynamic team and working for leaders like Robert? Take a look at our open roles within the End-User Computing team in the United States and apply today!


Learn more about who we are at VMware:






VMware Hiring Manager: Dan McLean of the VMware Cloud and Service Provider Group in Australia

What if you could get to know the Hiring Managers at VMware before you come onsite for an interview? Well now you can with our new Meet the Hiring Manager series. From their own career journeys to the characteristics that they look for in candidates, we want you to hear from the people who help bring teams together at VMware – Hiring Managers.


Dan McLean, Sydney Australia 

This week, meet Dan McLean, Director of the Cloud and Service Provider Group, who is based in  Sydney, Australia. Dan and his teams are hiring for several positions that will help lead the work on VMware Cloud on AWS, an exciting new cloud offering, jointly developed by AWS (Amazon Web Services) and VMware.

VMware Cloud on AWS delivers a highly scalable, secure and innovative service that allows organizations to seamlessly migrate and extend their on-premises VMware vSphere-based environments to the AWS Cloud. The service is the result of significant joint engineering to create a true hybrid-cloud environment, that offers consistent operations and management with the elastic scalability of AWS.  VMware Cloud on AWS is delivered, sold, and supported globally by VMware.

Ready to get to know more about Dan and his team? Read on.

VMware Careers: Dan, can you share how you’ve arrived at this point of your career?

Dan: I love tackling hard problems and doing interesting jobs. It’s led me across many industries and roles, and this diversity of experience has given me valuable perspectives on many industries and myself. I was one of the early employees of VMware. I realized that VMware was creating game changing technology that would fundamentally reshape how applications were delivered. I underestimated just how profound it would be and have enjoyed many roles with the company here in Australia and Asia. I’m fortunate to lead of a team of high performing people who work tirelessly with our customers to achieve tremendous success.

VMware Careers: How did you get into tech, in particular the sales function?

Dan: I spent many years working in technology functions, but always found how people were using technology to solve business challenges more interesting. This naturally led to sales, as it brings you closer to customers. Great sales people know their solutions, but spend more time to deeply understand their customer’s needs and map these into solutions that can drive benefit. Additionally, cloud sales, is totally merit based. Unless you are delivering value, customers won’t grow their usage or even stay on the service. There is little lock-in and your success is intrinsically linked to customer success.

VMware Careers: How does VMware ANZ (Australia/New Zealand) compare to other tech companies in Australia?

 Dan: There are a lot of similarities with other global tech companies – the global reach, the scale of the systems and size of the customer base, and the opportunities to look globally in scope. I’ve had some incredibly memorable experiences in my career at VMware. What sets VMware apart is the willingness to break with status quo and innovate in order to meet the high expectations of customers. Customers in Australia and New Zealand are at the forefront of technology trends, they’re early adopters and innovators, and this puts them ahead of their global peers. Sometimes we must be willing to forego the global standard and innovate locally. VMware has always pursued this with vigor. The company has a set of values it calls EPIC2. We measure decisions against these values and genuinely strive to be a terrific place to work. It’s this willingness to try new things, to innovate and operate in a genuinely great culture that makes VMware a great place to work.


VMware Careers: Tell us about the VMware and AWS Partnership?

Dan: I’m really excited about the partnership with AWS. Australia has been one of the leading market adopters of both VMware and AWS, and bringing these two capabilities together will be incredibly powerful for our customers and partners. VMware Cloud provides the richly featured, reliable and secure platform that runs the mission critical datacenters for customers, and puts this on the AWS platform. Why is this good? Well it makes running a VMware SDDC platform incredibly simple and easy. VMware does all the hard work to design, secure and deploy the platform so customers can easily make use of it. It’s seamlessly compatible with what they have today in their own datacenter to make moving workloads easy, and it sits alongside the rich and growing array of AWS services. The compute platform can readily scale to meet demand, and customers can easily connect their AWS services into workloads running on VMC. That’s the technology front. What I’m more excited about is that it brings together two organisations obsessed with great customer outcomes. It’s this combination of customer focus and technology that is going to be at the forefront of digital transformation.


VMware Careers: You are hiring for VMware Cloud on AWS. Tell us about the type of characteristics that you look for in people?

Dan: Of course an understanding of technology and the industry is important, but what I look for most, and find most important for success, is attitude.  Success comes from attitude: – Are you curious?  Are you willing to work hard?  Do you work effectively with others?  Do you listen?  Are you authentic and honest?  Whilst we can train for the technology – we struggle to train for attitude.


VMware Careers: If you could offer one piece of career advice, what would it be?

Dan: Take the challenging projects that no one else wants — it’s all upside.  And, see my note above regarding attitude.


The VMware and AWS teams are driving a phenomenal pace of innovation. Are you interested in joining this new dynamic team and working for leaders like Dan? Take a look at the VMware Cloud on AWS roles open in VMware Australia.


Learn more about who we are at VMware:




An Ode to π

Today is Pi Day (March 14th), and I’m reminded of the poem ”Pi” by Wisława Szymborska, a Polish poet and Nobel Prize laureate. In her poem, she describes Pi as never ending – it continues onward with infinite possibilities for discovery (That’s why I’ve always loved this data visualization of Pi).


Learning Through Service

Similarly, there are infinite possibilities to discover and learn through our service experiences. We can create change within oneself and our community through Service Learning. When we reflect on our service, we can learn and grow in many ways, including:


Innovating from Diverse Perspectives:

“Service Learning allows you to break away from the everyday patterns of life and brings new perspectives in front of you – new skills, knowledge, and passions, which is a qualitative leap forward in itself.” Desi, Senior Member of Technical Staff, Bulgaria


Developing both Personally & Professionally:

“Through Service Learning, I learned to analyze a situation fully and be part of the solution through teamwork and collaboration. I’m more confident and feel comfortable taking the initiative.” Nitu, Senior Member of Technical Staff, USA


Connecting to Purpose:

“Service Learning has given me something that money or bonuses can’t – a sense of fulfillment.” Jorge, Customer Support Supervisor, Costa Rica


Service Learning: Getting Started

Join our VMware community in discovering the infinite possibilities of Service Learning. Here’s how you can get started:


  • Reflect on what matters most to you and choose a cause you are passionate about.
  • Decide how to contribute your Service Learning: Hands-on, General Skills, Board Service, Pro Bono.

o   Learn how to apply your professional skills for pro bono Service Learning through Transforming Technology Pro Bono, the VMware Foundation’s inaugural research paper.

  • Connect with a nonprofit to learn how you can best serve their cause. Invite others to join you!
  • Inspire others by sharing your Service Learning story.


Each of us has what it takes to make change happen. Join us in celebrating Pi Day by committing to contribute your Service Learning time and talents. It’d be irrational not to!



Meet VMware PSO Hiring Managers Horst and Ewa

What if you could get to know the Hiring Managers at VMware before you come onsite for an interview? Well now you can with our new Meet the Hiring Manager series. From career journeys to the characteristics that they look for in candidates, we want you to hear from the people who help bring teams together at VMware – Hiring Managers. To kick off the series, we’d like to introduce you to  Horst Mundt and Ewa Mazurek, two Professional Services organization Managers from Germany and Poland.

Horst Mundt, Germany

Ewa Mazurek, Poland

Tell us about your career to date and your current role at VMware?

Horst: I joined VMware’s Professional Services organization (PSO) as a Technical Account Manager (TAM) in 2008. In that role, I worked with Public and Enterprise customers. I learned a lot about how customers use VMware technology and why they use it that way. After four years, I had the opportunity to move into a TAM management role. I did that for a little more than a year and then moved into a Consulting Manager role because I felt that I could have a bigger impact. Now I manage the Consulting organization for DACH    (Deutschland, Austria & Switzerland) and Eastern Europe. Prior to joining VMware, I worked in Technical Consulting, Development, Architecture and Project Management roles for more than 10 years. I hold a university degree in Mathematics with a focus in Computer Science.

Ewa: I’ve been working in the Professional Services organization at VMware for six years now, and during this time I’ve had the pleasure to hold several roles within the organization. I used to deliver engagements and projects, took care of profitability and success, and sold services in Eastern Europe. I also had an opportunity to manage a team of Technical Account Managers and Consultants. From there, I changed my focus to the German market and took on the leadership of one of the biggest projects that we had had at that time in Central Europe (CEMEA). Recently, I moved to a management position, where I take care of a team of Consultants and Architects who are working in Germany.

Before my adventure with VMware started, I held several technical, including Support Engineer, Consultant and Architect, as well as Project Management and Business Development positions. I graduated from a technical university where I earned my undergraduate diploma in Computer Science. Then I strengthened my business acumen by completing an executive MBA program.

Why did you decide to pursue a career in technology?

Ewa: I have always had a passion for science and mathematics. Having been surrounded by similar souls and being able to easily develop in the science and mathematics subjects, I spent a lot of time doing what I liked  , doing it with ease, never getting bored, and having a lot of fun.

At some point, I had to focus my area of interests so I chose computer science. To some extent, you can work on a bit of everything when you’re in an IT-focused role. I have worked for many customers across industries, which has given me a broad understanding of the challenges that organisations face and how they can be addressed with technology. At the same time, every day I appreciate the crowd of beautiful minds that I work with.

Horst: I also always had a strong interest in science. Actually, as a kid I was much more interested in chemistry, but when I was thirteen or fourteen computers became generally affordable. I had a Sinclair ZX81 and I was totally fascinated by how I could make it do all kind of different things (as long as they fit into 16 KB of RAM). Also, the “try & error” way of learning how to program was much less smelly than it was in chemistry. I quickly figured out that Software-Defined was the way to go for me. Later at University, I had the lucky opportunity to work as a System Administrator for two university institutes. That role gave me unlimited Internet access in the mid-90s, which was mind blowing After that role, it was impossible for me to imagine working in a different field.

Tell us about your team.

Horst: The team currently consists of forty Consultants and Architects who are focusing on VMware’s SDDC products (vSphere, vSAN, vRealize). Most team members are based in Germany, but three are in Switzerland and two are in Poland. They work and perform technology miracles for VMware’s largest and most strategic customers on a daily basis. I could not imagine a better team to work with.

What customers do you and your team support?

Ewa: We work with mid- to large-sized customers from all vertical markets. This brings a variety of expertise to the team as each market requires a specific kind of knowledge. Sometimes these are legal limitations, high security demands and regulations, or the volume of data that needs to be processed. The diversity of work creates the perfect environment for people to professionally development.

What kind of projects do you and your team deliver?

Horst: It can be anything from a vSphere health check to a multi-year transformation project delivered by a dedicated team of project managers, architects, consultants and partners. A major portion of our revenue comes from the bigger projects, so a big part of the team is engaged with that work.

Do people get bored if they work on the same project for a year or more?

Horst: We usually find that these projects are among the most exciting ones to work on and that people are quite happy to stay on them for an extended period of time. It gives them the opportunity to work with the latest and greatest VMware products; they’re sometimes the first ones to implement them in a customer environment. This is one reason why people want to be on the team. We’re always looking for opportunities to rotate team members between projects and to work on different, short-term engagements from time to time. This could be a few days of knowledge transfer on a specific topic for a different customer, a short proof of concept delivered together with our Pre-sales organization, or a short “firefighting” engagement if a customer runs into a bigger issue and needs help from us. These engagements are arranged in such a way that they do not impact the team members main projects with the customers that they’re supporting. As with probably any software vendor’s Professional Services organization, boredom is usually in short supply.

What kind of challenges would a consultant on your team be faced with?

Ewa: “Change is the only constant” sounds like a cliché, but I must admit that nowadays, especially in technological fields, where IT is a business value creator, this is very much true. In consequence, each and every day our consultants have to not only deliver what was requested, but also keep their eyes wide open to new needs and opportunities. They have to be flexible enough to adopt to new products, solutions and demands on the market quickly. It’s a never-ending story of constantly developing your skills, being eager to learn and adopting to changing requirements. Fortunately, we mostly hire techies who enjoy being in this demanding position and who closely follow or even outdistance the cutting-edge technology available on the market. Some consultants find it very exciting and motivating to travel and visit with customers located in cities across central Europe. For others, it may be overwhelming to travel that often, and the opportunity to sightsee, as well as the senator status in an airlines’ frequent traveler program may not be rewarding enough for them to make up for the time away from home.

How do you as managers interact with your teams?

Horst: It is very important for us to be in touch with the team members on a regular basis. Since the team is distributed across the region, we don’t usually have the opportunity to walk up to somebody’s desk and say hello. We have set ourselves a baseline of having a one-on-one call with every direct report at least every two weeks, and weekly for the first months after somebody joins. We try to meet everyone at least once a quarter face-to-face. This could be in conjunction with a customer visit or interviews –  sometimes I travel to Zürich or Dresden (where we have a large customer) just to meet with the team.

We also have a bi-weekly call for the whole team where we share organizational or business updates; occasionally team members present a project that they are working on too. It’s almost impossible to find a slot that works for everyone, so we record the calls and people can watch the recording when they have time. And of course, we have phone, email, and instant messaging for ad-hoc communication.

What advice would you give to someone looking to start their career in IT?

Ewa: Try to start as an intern or a new graduate at one of the leading-edge IT companies. Working in a fast-developing company that offers the best products and solutions in the market provides huge opportunities for your career development. VMware has a dedicated program for new graduates  . The program is a series of general IT and on-the-job trainings followed by several weeks of working alongside experienced employees so that you can gain practical knowledge and work confidently on your own.

Horst: My advice would be to focus on a certain topic that is not too broad because it will allow you to become really good at it in a relatively short amount of time. This technical expertise will give you a feeling of security, which I believe is important to have when you are just starting your career. You can broaden your technology portfolio later – actually it will come automatically since technology is changing all the time. The graduate program , like Ewa described above, is a great way to build up the initial knowledge you need in order to successfully start your career.

What is your usual interview process for roles within the team?

Ewa: The first step for us is always a 1:1 interview with the candidate. This can be done face-to-face or via phone. During this phase, we want to understand the candidate’s professional profile and experience. This interview is done by one of the PSO managers. The next step is usually a technical screening, which is focused on determining the skills that the candidate already has and how fast he or she can be ready to work alone with the customer. The last part is a face-to-face meeting where we decide if we are meant to be a great team together.

How do you onboard new team members; what training do they get?

Horst: There is a new hire orientation (we call it New Employee Experience (NEE)) at our Munich office during the first two working days of every month. New team members get their equipment (mobile phone, laptop, etc.) and a first introduction to the various departments within VMware. NEE is followed up with a role-specific online training plan called START Online, which covers technical and business conduct guidelines. Once this is complete, people get invited to START Live, which is a multi-day role-specific enablement event in our Staines, UK office. Complementary to NEE and START, we agree on a personal onboarding plan with the new team member. This personalized onboarding plan generally consists of product training, ride alongs, (where you shadow a senior colleague on a customer engagement) and lab time. It can also include getting updated certifications or spending time with the Centre of Excellence team in Sofia. We also assign an experienced team member as a mentor to help the new hire get up to speed quickly.

What is the most important thing you are looking for in a candidate?

Ewa: I strongly believe that communication is a key to success. I’m looking for people who can talk in a clear and structured way about their motivations, ambitions, development plans, and previous experience. I’m looking at the potential and enthusiasm of the candidate, as well as at their current level of expertise in certain technical areas. When I see a drive to learn, I’m happy to arrange additional trainings for the candidate. A good understanding of IT in general is necessary and knowledge of VMware technology is an advantage.

Horst: The motivation to constantly learn new things and to apply what you have learned are equally important. The speed at which VMware’s products, and technology in general, are evolving can be pretty overwhelming. On the one hand you need to stay up to date and on the other hand it is our job to bring value to our customers by getting our solutions up and running, so you can’t just try out new stuff in the lab all day. Of course, we as managers provide guidance on how to do this successfully with quarterly training plans that ensure a consistent level of knowledge across the team and with individual development plans. Recently, we had a two-day team enablement event where we all met face-to-face to share knowledge and to learn about knew technologies. It was impressive to see how even people who joined the team less than half a year ago have put their learnings to use.

What should a candidate do if they are interested in a PSO job but they’re not sure if they meet 100% of the requirements in the job description?

Ewa: A job description is a baseline for candidates to understand the profiles of people we’re looking for and to give them a first impression of whether they want to work in our organization. If the candidate presents qualities which are beyond our expectations, we can do a concession on some requirements listed in a job description. My advice for candidates who meet the most crucial requirements and feel that they want to be a part of our team is to apply. We usually have more open positions across the business, so we try to look at the candidates in an open way in order not to lose somebody who may be a better fit for a team outside of Professional Services.


Interested in joining VMware’s Professional Services organization and working for leaders like Ewa & Horst? Take a look at our open roles here and apply today!  


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Stories of Who We Are – Danette Boyd – Perez

Every person has a unique story to tell. Stories about what motivates us and what inspires us are reflections of who we are. Stories of Who We Are takes a closer look at the people in the VMware community by featuring portraits and compelling narratives from the perspectives of our diverse employees from all across the globe.

Dannette Boyd Perez

Benefits Consultant


“How I became a benefits consultant is a funny story; this is my fourth career. I studied psychology and was a therapist, but I actually made more money in the restaurant business. I was even a general manager for the state capital of Austin. Eventually I thought to myself that I wanted to get a foot in the door in HR, and so I started in staffing at Dell. Soon they asked if I could help with benefits, and I haven’t looked back since.

I am passionate about working for a company that cares about their employees. VMware came knocking at my door about a year ago, and when I looked out I thought, ‘this is where my voice will be heard.’ One great memory here, one that makes me feel super proud, is the Paid Parental Leave program. Employees get to take 18 weeks, the most important time of their child’s life, be away with them, and not have to worry about their finances. I’m a little bit like Santa Claus, right? And everyone thinks it’s all about the moms, but the dads are the ones who send the notes and thank-you calls! They say, ‘I get to stay with my son/daughter and I can bond with them,’ and it’s like they don’t believe it. That’s what makes me think this is the pinnacle; we are offering best-in-class benefits in the United States. I get to enhance the physical, spiritual, and financial wellbeing of employees, and that’s the fun part! We are the unsung heroes who usually only hear about when things break; we’re here at the bottom of the pyramid, raising the other folks so that they can do their jobs. The fact that we can come to resolutions and satisfy not only the company, but also the employees, makes me realize, ‘this is a great job, this is an amazing job.”


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