William is Senior Staff Solution Architect in the VMware Cloud team within the Cloud Services Business Unit (CSBU) at VMware. He primarily focus on Automation, Integration and Operation of our Software Defined Datacenter (SDDC). One of his primary responsibility is driving VMC’s Customer initiative and help provide early feedback on the usability, design and architecture of new VMC features and capabilities. He works closely with Engineering & Product Management on developing new ideas and integrations to VMC which extend into our on-premises customers. Lastly, through customer interactions he continues champion their challenges and needs to help further improve VMware’s products and services.