Cloud technology has matured in recent years, offering cost optimization, security, and quality of service for the full range of enterprise requirements, not just tactical needs. Yet many businesses have adopted cloud services in an ad hoc fashion with IT organizations tending to focus on the part of a cloud transformation that comes naturally to them—the technology. IT leaders shouldn’t forget that success equally depends on transforming how IT operates, factoring in people resources, processes, financial management, governance, service delivery, and communication, along with other areas, as highlighted by this new interactive infographic.
Michael Hubbard is the Vice President of Enterprise Services, VMware North America,
and is based in Chicago.
The findings illuminate a growing revolution in how IT organizations are managed and perceived. As outlined in the study, IT organizations are progressing through three stages of transformation:
IT Productivity: Capital expenditure savings through consolidation
Business Productivity: Operating expenditure savings through automated management
IT as a Service (ITaaS): Agile, strategic IT organization providing innovative, business-focused service delivery
As Gene Likins, director of Accelerate Americas, points out in this video, expanded, sophisticated virtualization provides big business benefits, but it’s not the whole story. Successful ITaaS organizations also transform their processes and organizational structures to support IT’s new role as a service provider and innovation center.