By Ed Hoppitt
Phil Richards, Customer CTO for British Telecom’s global arm, BT Global Services, acts as customer champion and provides thought leadership, direction, and strategy to deliver both technical and commercial elegance to his customers.
As part of the extended VMware team partnering with BT, I’ve been working with Phil’s team to help identify opportunities for transformation — not just in the technology space but also people, process, and governance into the team’s key accounts. Phil took some time out for us recently to talk about his business and his relationship with VMware.
Ed Hoppitt is a VMware Accelerate Advisory Services business solutions architect and CTO Ambassador and is based in the U.K. Follow him on Twitter @edhoppitt