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Successful Cloud Transformation Must Go Beyond Technology

By Michael Hubbard

Cloud technology has matured in recent years, offering cost optimization, security, and quality of service for the full range of enterprise requirements, not just tactical needs. Yet many businesses have adopted cloud services in an ad hoc fashion with IT organizations tending to focus on the part of a cloud transformation that comes naturally to them—the technology. IT leaders shouldn’t forget that success equally depends on transforming how IT operates, factoring in people resources, processes, financial management, governance, service delivery, and communication, along with other areas, as highlighted by this new interactive infographic.

Michael Hubbard is the Vice President of Enterprise Services, VMware North America,
and is based in Chicago.


2 thoughts on “Successful Cloud Transformation Must Go Beyond Technology

  1. Scott Bils

    Michael – great infographic, and I couldn’t agree more that the major challenges associated with cloud transformation go far beyond technology. I would also add that cloud requires a new ‘agile’ approach to the process of IT transformation, as opposed to the more centalized, top-down models of the past – http://bit.ly/13TNOAp

  2. Lou Arthur

    Michael, all great points, presented with clarity. The organizations that are doing these types of things are going to thrive and I believe an organization will do them not because of cloud technology itself or having an Agile or ITSM program, I believe they will do them because they will have established an effective business strategy.

    It is interesting to observe in the ecosystem of modern business how the application of technology has been like a powerful fuel, a tremendous enabler for success. This was true in the early days of the commercialization of the Internet, the boom of the early e-commerce age and the growth and advances since then that have brought us to viable, robust cloud technology and services.

    That said, in retrospect one could say that the technology itself has always been the easy part. Over the course of the not to distant “pre-cloud” archaeology we can see a similar set of patterns, the push to realize rapid value from quick and often dirty implementations of the newest technology. In the wake of that activity we generally see many of these 7 points left behind. Planning, strategies, road-maps and figuring out ways to challenge and empower employees/teams to embrace agility, change with quality, and reasonable governance is often cast aside as being “pie-in-the-sky” or too costly, or too slow.

    Whether it is virtual “cloud” technology or not, the hard part has always been dealing with the conflict of investment demand and speed to market. The need for speed frequently overrules the ability to make a balanced investment in time, energy and careful application of thoughtful work to develop effective enterprise strategies, reasonable governance and good, not perfect, operational capabilities oriented on business services.

    It takes courage and leadership to set a vision, tone and expectation to enable culture change in an organization away from the suboptimal focus on the tactical (technical or otherwise) and treating all aspects of technology as a simple commodity.

    Leadership is the secret sauce to an effective business strategy. The recipe for “effective” must include IT, and some or more of the 7 key points.

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