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August 16, 2008

alternative installation process for ESX 3.5U2 patches

Link: VMware Communities: ESX 3.5U2 Patch experiences? ....

 

 

 

Dear VMware Customers,

In addition to the express patch and the re-issued ESX/ESXi 3.5 Update 2 release, we now have an alternative installation process for customers who haven't applied either to hosts that were affected by the product expiration issue.

Below are the details we list at http://www.vmware.com/landing_pages/esxexpresspatches.html:

*Known VMware ESX 3.5 Update 2 Express Patch Installation Challenges

The following message is applicable ONLY for customers who had installed the impacted release of ESX 3.5 Update 2 (build number 103908), but not yet applied the express patch.

We are aware that you may encounter the following challenges installing the express patches needed to correct the problem:

  • Internal change control procedures
  • No available server to VMotion running VM's onto
  • Unable to schedule a maintenance window


If you experience one of the challenges listed above, please contact
your support provider and indicate you need assistance with the U2
Alternative Install Process (U2 AIP). The support team can assist
customers with this alternative installation procedure.


 

Thank you,


 



The VMware ESX Product Team

                           


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Comments

After all that Admins have been put through, why is it that the U2 AIP is not being released as a release note/whitepaper/etc...? In order to get this alternative install process you have to call VMware directly. Is it not just as easy to post the information and if people feel they need assistance they can open a case with their support contract. Just seems like a lot to go through after all that has occurred.

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