VMware now provides vFabric Technical Account Manager (TAM) Services which offer multiple options for a strategic, technical advisor and advocate to help customers successfully navigate their cloud application platform technology needs. The VMware vFabric Technical Account Manager Service helps address the tactical and operational challenges and opportunities in application modernization and agile data initiatives. Backed by the resources of VMware, vFabric TAMs bring extensive cloud application platform and virtualization experience to your team to provide expertise and insight to foster success with VMware vFabric solutions.
vFabric TAMs:
• Minimize operational hurdles and deploy solutions faster
• Leverage VMware vFabric best practices and solutions
• Coordinate issue management, escalation and resolution
• Advocate customer needs and concerns with VMware vFabric decision makers
• Advance the organization’s knowledge of VMware vFabric technologies
The Several vFabric TAM service options are available to suit distinctive customer needs, including:
- VMware vFabric Technical Account Manager Service (1 day per week)
- Extended member of customer team to drive continue success with VMware vFabric solutions and IT transformation
- VMware vFabric Strategic Technical Account Manager Service ( 2 ½ days per week)
- Leverage extensive implementation experience and comprehensive understanding of a customer’s environment to drive continued success with VMware vFabric solutions
- VMware vFabric Dedicated Strategic Technical Account Manager Service (5 days per week)
- Addresses tactical and operational issues
For more information on VMware vFabric TAM Services contact your local VMware representative.
For additional detail on other vFabric Consulting Services please visit: http://www.vmware.com/services/consulting/vmware-vfabric-consulting-services.html
| About the Author: With over 20 years experience in leadership and management roles in the transportation, telecom, consulting and technology industries, Mary Elston is currently the vFabric Senior Solution Product Manager at VMWare. Mary previously served in Senior Manager, Group Manager and Director roles at Oracle, Sun, StorageTek and Bearing Point Consulting. Elston’s background includes building multi-million dollar Professional Services and marketing portfolios from the ground up as well as previously winning a U.S. Patent. Elston has been with VMware for nearly two years and has served as a speaker at several VMware training and conference events as well as spoke at a recent TSIA (Technology Services Industry Association) conference. |
