Home > Blogs > VMware vCloud Blog

Next Stop: VMware

Following the excitement of the general availability of VMware vCloud Hybrid Service in the US and now Europe, VMware’s hybrid cloud strategy is being well received and adopted among our customers and partners. It’s important to have a “subject matter expert” lead our customers and partners through this transition to capitalize on the growing cloud trend, while supporting IT with the rigor and management it needs.

We are pleased to officially announce that Simone Brunozzi, has joined VMware as VMware vCloud Hybrid Service Vice President and Chief Technologist, Hybrid Cloud.

Hear directly from Simone below on why he chose to join VMware.

I grew up in a small Italian town, called Assisi. After working as an entrepreneur, a consultant, a (young) University professor, a novelist and CTO for the relatively small Foreigners University of Perugia, I decided that I wanted to be more ambitious. I left Italy to work for “a little bookstore up in Seattle”, which also happens to be a very successful Internet company. For six years, I took hundreds of flights around the world, spoke at hundreds of conferences, met with thousands of customers, developers, cloud experts and engineers, and learned A LOT.

People tend to get attached to their personal experiences and recall the positives better than the negatives, but I can safely say that for me it was the experience of a lifetime. A lot of independence, a lot of exposure to the bleeding edge of technology. Wow, what a ride it has been. I am very grateful for my time there, and I will miss the interaction with great people like Werner Vogels (Amazon.com’s CTO) and others.

Why VMware

As it often happens in life, fate rolled the dice, and in the moment when I started looking around, an old acquaintance talked me into accepting an exciting position at VMware.

At that point, if you’ve learned something in life, you ask yourself why you want to change, and chase another opportunity.

Speed and growth: VMware is a young company, growing fast and reinventing itself. You can see the signs all around, it’s like… An old city suddenly enjoying a gold rush: old buildings are replaced by shiny new ones, streets become busier than ever, and you feel that vibration all around you.

Plus, VMware just announced that VMware vCloud Hybrid Service is expanding in Europe, and has accelerated the pace of acquisitions, both good signs that we’re now sailing at full speed. We’ve recently passed the 14,500 employees mark, and the new campus in Palo Alto is bigger than ever.

Opportunity: The position I was offered – Vice President and Chief Technologist, Hybrid Cloud – is both a challenge and an opportunity for me: new types of customers (more enterprise, less SMBs and startups), different ways to adopt and buy services, different barriers and incentives at play, and ultimately different players in the game. It’s an opportunity to learn many new things, and try to prove myself again.

Innovation: VMware has an impressive array of technology, ready to invade the market. It doesn’t fully surprise me that the company which made virtualization the de facto standard for every data center in the world, is again reinventing itself with the Software-Defined Data Center (thanks, in part, to the Nicira acquisition), End User Computing (with the Desktone – now renamed Horizon – and Air Watch acquisitions), and of course with the team I will be part of, vCloud Hybrid Services (or vCHS).

Care: It’s only my first week at VMware, but I already feel that this company genuinely cares about things such as the environment, giving back and the well being of others. I’m completely new to green, charitable and volunteer initiatives pushed by the company. It’s a great feeling. I don’t want to diverge too much, but I will dedicate some future posts to the beautiful details of what I’ve seen.

Knowledge: I really liked my colleague Chris Wolf’s blog post on his decision to join VMware, and in particular his mention of this unstoppable trend to rethink the modern user experience – particularly in the enterprise. I’m also thrilled that Ben Fathi has recently joined VMware as a global CTO, bringing his impressive experience with him.

These are just two of the many examples of smart people that are attracted by the opportunity to reshape IT again. And again. And again. You can’t easily beat the opportunity to work alongside these valuable minds.

Next steps

You will hear from me again, possibly more often than you’d like! In the meantime, feel free to follow me on Twitter, and let me know your thoughts.

Lastly, if you’re looking for a great place to work, I humbly suggest to look at VMware as well. You won’t regret it.

VMware vCloud Hybrid Service adds SOC1 Type 2 (SSAE 16) and SOC 2 Type 2

VMware has successfully completed Service Organization Control (SOC) 1 SSAE 16 Type 2 and SOC 2 Type 2 examinations for VMware vCloud® Hybrid Service™.

In less than a year since launch, vCloud Hybrid Service has made substantial ground in the compliance space. To date, VMware has successfully attained ISO 27001 certification, completed examinations for HIPAA / HITECH, SOC 2 Type 1, SOC 1 (SSAE 16 / ISAE 3402) Type 2, and SOC 2 Type 2 on vCloud Hybrid Service. VMware will continue to invest in this space.

SOC 1 reports are conducted in accordance with Statement on Standards for Attestation Engagements (SSAE) No. 16 put forth by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA). The SOC 1 framework reports on a service organization’s controls that are likely to be relevant to user entities’ internal controls over financial reporting. SSAE 16 also aligns to International Standard on Assurance Engagements (ISAE) 3402 international reporting standard giving customers, both inside and outside the United States, a common set of assurances. In many cases, vCloud Hybrid Service is often part of a customer’s IT general controls upon which financial systems or applications may be hosted.

In addition to SOC 1, the AICPA put forth the SOC 2 framework which is a separate reporting option specifically designed for service provides that do not have a financial reporting impact to their customers, such as data centers, managed service providers, SaaS vendors and other technology and cloud-computing based businesses. The SOC 2 framework is composed of a comprehensive set of criteria supporting five independent trust services principles (TSPs) which include security, availability, processing integrity, confidentiality, and privacy.

VMware contracted with an independent third party auditor to be assessed over a six-month review period to support our SOC 1 and SOC 2 Type 2 examinations for vCloud Hybrid Service. To review a copy of the SOC 2 Type 2 and SOC1 Type 2 examination reports, contact your VMware sales representative.

To learn more about our upcoming features and capabilities, follow the vCloud blog with your favorite RSS reader, or follow our social channels at @vCloud and Facebook.com/VMwarevCloud.

 

To get started with the vCloud Hybrid Service, visit vCloud.VMware.com

VMware vCloud Hybrid Service Jumps the Pond! Now Generally Available in Europe

VMware is thrilled to announce the general availability of VMware vCloud Hybrid Service in Europe, an exciting step forward to further expand our infrastructure-as-a-service (IaaS) footprint in Europe.

Why is the UK launch of vCloud Hybrid Service significant? With the launch of our new Slough, UK data center, our customers in Europe who have been vocal about what they need to adopt hybrid cloud can now benefit from the ability to move workloads into the public cloud when demand calls for it, while also keeping their data within the national boundaries of the UK.

VMware vCloud Hybrid Service is a true hybrid cloud that enables customers to enjoy the cost economics and agility public cloud, while maintaining the same control, security, and corporate compliance they already have in their existing data center.

A quick breakdown of what the new UK data center has to offer customers:

  • Fully-redundant VM service – Unlike other clouds, VMware provides a service level agreement for VM availability, backed by fully-redundant server infrastructure using VMware vSphere vMotion.
  • Enterprise-class storage – VMware uses flash-accelerated disk storage, 10G networking and congestion control to meet the performance demands of enterprise applications.
  • Full network virtualization – VMware customers can deploy a rich set of load balancers, firewalls and VPNs using virtual networks, switches and routers to replicate their physical networking configuration, at no extra cost!

We’re excited not only to reach such a significant milestone, but also for the opportunity to help more customers usher in a new era of innovation, no matter where they are in the world.  As we continue to expand the vCloud Hybrid Service’s hybrid capabilities, we look forward to celebrating even more of these milestones.

To learn more about our upcoming features and capabilities, follow the vCloud blog with your favorite RSS reader, or follow our social channels at @vCloud and Facebook.com/VMwarevCloud.

To get started with the vCloud Hybrid Service, visit vCloud.VMware.com.

Virtual Machine Monitoring Now Active in vCloud Hybrid Service

By: Chris Colotti

A few months ago customers of vCloud Hybrid Service noticed a new tab on the Virtual machine view that said “Monitoring”.

Monitoring_Tab

At that time people also noticed it stated that the feature was not yet available.  The reason for this is that the vCloud Hybrid Service portal code is updated separately from the vCloud Suite components under the covers.  The monitoring feature required some updates to vCloud Director to be rolled to all the tenants.  I’m happy to report that as part of the ongoing upgrade process most if not all tenants at this point should see this feature as active.

vCloud Hybrid Service Virtual Machine Monitoring Data

Now that the feature is active you can see VMware vCenter Server based metrics about your virtual machines.  This is the same data you would see if you had direct access to the underlying VMware vCenter Server.  The metrics you get are:

  • CPU Usage
  • Memory Usage
  • Disk Reads
  • Disk Writes

You also get the historical data for:

  • Past 24 Hours
  • Past 7 Days
  • Past 14 Days

I have had a couple servers running with real workloads for some time to allow the data to build up so below is some examples of the data from the last 7 days you will get from this new feature.

Monitoring_CPU

Monitoring_Memory

Monitoring_DiskRead

Monitoring_DiskWrite

How you can use this data

Since this is currently the same data as VMware vCenter you can now use this data to determine how your virtual machines are utilizing resources in your vCloud Hybrid Service environment.  Let’s examine the actual virtual machine configuration that these statistics were pulled from:

Monitoring_VMConfig

 

You can see from the above image that this machine is configured with 2 vCPU and 2GB of memory.  What I can also tell you is this machine also has a 1GB memory reservation set manually by me the machine owner.  By looking at the monitoring data we can make some decisions.

For example you can see I am under utilizing the CPU resources, which currently is configured for 2 vCPU, but you I could decide to dial this back to 1 vCPU.  The CPU is showing very little percent utilization in 7 days and the MHz used at the highest was only about 100MHz, well below a single 2.2 GHz Core presented to the machine.

For memory the story is similar.  There is under 1GB of memory used so I could in theory dial this back to a 1GB machine to provide resources to other applications in the Virtual Data Center.

Lastly there is no issue with Disk Reads or Disk Writes on the 100GB virtual disk.  This means the SSD-Accelerated storage is performing well on this application. What we can see is this application is much more write intensive than read intensive so if we did want to focus anywhere it would end up being on the writes.

Summary

The new insertion of the Virtual Machine Monitoring feature is another great source of information you can use to better utilize and provision your VMware Hybrid Cloud Service resources.  Now you have real time data you can leverage to make better decisions as you are starting up new applications or moving existing applications to the platform.

If you are moving applications I would suggest taking a similar snapshot of the VMware vCenter data before you move it over, so you can compare the results pre and post migration and see how they compare from on premises to vCloud Hybrid Service.

Below is an overview of virtual machine monitoring in vCloud Hybrid Service:

VM monitoring API documentation is public in both, the vCloud API Programming Guide and in the vCloud API Schema Reference.

Chris is a Principal Technical Marketing Architect with the vCloud Hybrid Services team with over 10 years of experience working with IT hardware and software solutions. He holds a Bachelor of Science Degree in Information Systems from the Daniel Webster College. Prior to VMware he served a Fortune 1000 company in southern NH as a Systems Architect/Administrator, architecting VMware solutions to support new application deployments. At VMware, in the roles of Consulting Architect, Chris has guided partners as well as customers in establishing a VMware practice and consulted on multiple customer projects ranging from datacenter migrations to long-term residency architecture support. Currently, Chris is working on the newest VMware vCloud Hybrid Service solutions and architectures for vSphere customers wishing to migrate to the VMware Hybrid Cloud Service. Chris is also a VMware Certified Design Expert, (VCDX #37). 

VMware vCloud Connector is now free!

The hybrid cloud team at VMware is excited to announce the general availability of vCloud Connector 2.6.

VMware vCloud Connector links vSphere-based private and public clouds via a single interface, allowing you to manage them as a single hybrid environment. You can transfer virtual machines (VMs), vApps (collections of VMs with related resource controls and network settings), and templates from one vSphere-based cloud to another. You can also set up a content library to distribute and synchronize templates across clouds and extend a single Layer 2 network from your private data center to a vSphere-based public cloud.

With vCloud Connector 2.6, VMware has converged the core and advanced versions into a single free edition with access to all vCloud Connector features. Yes, advanced edition features such as content sync and data center extension are now free! A VMware vCloud Suite license or VMware vCloud Hybrid Service subscription is no longer required to take advantage of these advanced edition features.

We have also made significant improvements to the copy operation in this release:

  • Path Optimized Copy with Retry increases the resiliency of the vCloud Connector copy operation. We have redesigned the copy operation to include a transfer buffer, before the bits are sent out to the destination node, in the source vCloud Connector node. This design change ensures transfer continuity in case of network failures.
  • Pre-Copy Checks and validations improve reliability of the vCloud Connector copy.
  • Configurable Guest Customization settings are now available, including the option to preserve Guest OS settings.
  • A New Direct or Fenced network connection mode for deployment of any vApp to a destination vCloud Director-based cloud.

Overall, we have made substantial investments to improve the reliability and functionality of the product, reducing the on-ramp from onsite data centers to public clouds such as vCloud Hybrid Service.

Download the latest version of vCloud Connector here and read more about this release in the release notes here.

To learn more about our upcoming features and capabilities, follow the vCloud blog with your favorite RSS reader, or follow our social channels at @vCloud and Facebook.com/VMwarevCloud.

Silver Peak and VMware Collaborate to Accelerate Data Movement Between Data Centers and vCloud Hybrid Service

When customers bring workloads to vCloud Hybrid Service, they are not only looking for an integrated, common platform that leverages the same quality VMware tools they use everyday – they are also looking for guaranteed high-performance access to cloud-based applications and data from anywhere in the world, at anytime, without performance degradation or latency issues.

That’s why Silver Peak, the leading provider of data acceleration software, is working with VMware to ensure high performance access to cloud-based applications for all customers using the vCloud Hybrid Service.

Silver Peak accelerates data transfers to vCloud Hybrid Service and provides an ongoing local area network-like experience for applications. This optimizes the performance of any application, from large to small, with up to 1 gigabit-per-second of wide area network throughput.

Silver Peak also improves efficiency and lowers bandwidth charges through real-time, network-level de-duplication and compression. It increases responsiveness by fixing lost and out-of-order packets in real-time, and prioritizing latency-sensitive applications using Quality of Service and traffic shaping techniques. It’s the perfect complement to the VMware vCloud Hybrid Service.

Other areas that Silver Peak WAN complements the vCloud Hybrid Service:

  • Initial Data Migration — Silver Peak’s data acceleration solutions can help speed up the usually days long process of moving data into the cloud for the first time.
  • Ongoing Data Synchronization — Silver Peak helps keep WAN performance at its best when customers are backing up, replicating or synchronizing between data centers and the cloud.
  • Multi-Site Access to the Cloud — Silver Peak provides strong connections and support for services, like email, file and Web apps. Customers may run in the cloud and from a variety of geographically diverse locations, including private clouds and data centers.

As a beta participant in the vCloud Hybrid Service ISV engagement framework, Silver Peak has received technical guidance and engagement from VMware to enable this differentiated and robust offering on the vCloud Hybrid Service.

Silver Peak has two software options available through the vCloud Hybrid Service marketplace: Silver Peak VX, designed to optimize geographically distributed, multi-site access to vCloud, and Velocity Replication Acceleration (VRX), designed for secure site-to-site data migration, ongoing replication and backups. VRX also includes easy point-and-click setup, specialized data storage views for administrators and scalable pricing to meet small, medium or large replication needs. The software is sized based on WAN bandwidth and is deployed at both ends of a WAN connection.

Current Silver Peak license holders can bring their existing licenses to vCloud at no expense. To sign up for a free 30-day trial of Silver Peak on your vCloud Hybrid Service instance, just click here.

To learn more about our upcoming features and capabilities, follow the vCloud blog with your favorite RSS reader, or follow our social channels at @vCloud and Facebook.com/VMwarevCloud.

To get started with the vCloud Hybrid Service, visit vCloud.VMware.com.

RiverMeadow Offers Customers Free Workload Migration Test Drives to VMware vCloud Hybrid Service and vCloud Service Provider Clouds!

Migrating workflows to the cloud is critical in today’s business environment, but the process has always been beset by technical challenges and uncertainties. To minimize the risk associated with migrating applications to the cloud, we’re happy to announce that RiverMeadow and VMware are teaming up to deliver a premier cloud migration experience!

We’re doing this by offering start-to-finish “Test Drives” of workload migrations into VMware vCloud Hybrid Service at no cost for either the migration or the vCloud Hybrid Service account.  In addition, customers can also take advantage of a similar offer to migrate their workloads to a VMware vCloud Service Provider Cloud.

RiverMeadow Cloud Migration SaaS removes the friction users usually encounter when moving workloads to the cloud by automating what would normally be complex manual steps in the onboarding process, and giving IT admins the ability to verify interoperability of their applications in the target cloud before the migration is final. This allows customers to enjoy true mobility from and between clouds.

Additionally, because RiverMeadow Cloud Migration SaaS automates the migration of physical, virtual and cloud-based servers into public, private and cloud environments, it also allows users to easily migrate workloads to vCloud and other clouds as well. This automated process dramatically reduces the costs and resources traditionally associated with manual cloud migration. By teaming with VMware, RiverMeadow will help make the cloud migration process as seamless and cost efficient as possible for our customers, as well for the vast network of VMware vCloud Service Providers and partners.

RiverMeadow is a VMware Technical Alliance Partner and is a beta participant in the vCloud Hybrid Service ISV engagement framework, which provides technical guidance and engagement from VMware. VMware is also promoting the solution on the vCloud Hybrid Service Marketplace.

Ready for your free test drive? Just click here for vCloud Hybrid Service and here to view options to migrate to a vCloud Service Provider partner! If you’re attending VMware Partner Exchange this week, also be sure to stop by the RiverMeadow booth #232 for more details on how to take advantage of the free “test drive.”

To learn more about our upcoming features and capabilities, follow the vCloud blog with your favorite RSS reader, or follow our social channels at @vCloud and Facebook.com/VMwarevCloud.

To get started with the vCloud Hybrid Service, visit vCloud.VMware.com.

Optimizing VMware vCloud Automation Center Integration with vCloud Hybrid Service

The recently released vCloud Automation Center (vCAC) version 6 is a leap forward in the area of heterogeneous cloud provisioning.  In addition to cross-platform cloud provisioning, vCAC also enables a true Hybrid Cloud approach by integrating off-premises infrastructure back into the data center and allowing users to provision workloads to the cloud in exactly the same way they provision to their existing private data center.

When your off premises and on-premises infrastructure platform both support the exact same workloads without the need for porting, re-building or conversion, you can realize the benefits of a true hybrid cloud infrastructure.  For VMware vSphere® customers, there is no better extension of your data center to the cloud than vCloud Hybrid Service.

Because the templates and underlying components used to stamp blueprints are the same with vCloud Hybrid Service as they are in your private data center, users experience a seamless hybrid approach to modern cloud infrastructure.

Achieving tight integration between vCloud Hybrid Service and vCAC during the early stages of this hybrid cloud journey requires some understanding and careful planning to achieve maximum ROI and minimize the time to realize the benefits of hybrid cloud.

This is not an exhaustive list, but these are some important points to consider when integrating vCAC to vCloud Hybrid Service: vCloud Hybrid Service

  • Out of the box support for vCloud Hybrid Service via vCloud Director (vCD)
    • Both vCAC 5.2 and 6.0 fully support vCloud Hybrid Service vCD endpoints without any modification to the vCAC installation or underlying configuration
    • vCAC uses vCloud Hybrid Service’s vCD Organization URLs as Endpoints
    • vCD URLs can be found within the vCloud Hybrid Service Portal (click the ‘vCloud Director API URL’ button within any Virtual Data Center to expose the URL you need to enter into vCAC)
  • vCAC + vCloud Hybrid Service Extension
    • Certain user rights are required in vCloud Hybrid Service to support all operations. Supported user roles include Account Administrator, Infrastructure Administrator, Network Administrator
    • Consider using a Service Account for regional teams to reduce account management overhead and security risk footprint (although this may reduce activity visibility/accountability)
  • Not every Public Template in vCloud Hybrid Service will work as expected with vCAC
    • Some templates have unbound NICs, and they will fail to deploy properly with vCAC
    • Consider using corporate templates (which can be easily migrated using vCloud Connector) to achieve “known good” shared configurations
  • No Empty vApps
    • Virtual Appliances or vApps are logical groups of Virtual Machines (VMs) in a self-contained package that includes intra-VM networking configuration. vApps must contain at least one VM to function properly. If you receive errors during ‘Discovery’, ensure that there are no ‘empty’ vApps in the vCloud Hybrid Service Virtual Data Center you are connecting to.
  • Changes in Storage Profile
    • If vCloud Hybrid Service renames a storage profile, blueprints relying on the original profile will fail to deploy, citing a missing resource.  While this isn’t expected to happen regularly, additions or modifications to the existing platform, including storage profile labels, may occur as we add or improve existing features of the service.
  • Other issues?
    • Capacity: If you are unable to deploy / provision a VM using vCAC, verify there are sufficient resources (RAM, CPU, Storage) available in the destination cloud.
    • Latency: Consider using a vCloud Hybrid Service data center location that is closer to your on-premises data center for minimal latency.  Otherwise, vCloud Hybrid Service offers a Direct Connect option that can provide a high throughput, low latency private dedicated link between your data center and vCloud Hybrid Service.

With these suggestions in mind, the integration of vCAC with vCloud Hybrid Service shines as a new and modern way of provisioning applications across clouds.  VMware vCAC provides a self-service model that reduces the ‘time-to-live-VM’ and pain points of the procurement process, transforming traditional requests and the associated manual steps required into an automated ‘IT-as-a-Service’ workflow that keeps everyone focused on what matters most to them.  IT administrators stay in control of their cloud deployments and infrastructure requests by pre-defining policies for workload deployment, and application developers and users get infrastructure provisioned rapidly without all the red tape.

When used together, vCAC and vCloud Hybrid Service enable companies to fully realize the advantages of Hybrid Cloud while allowing them to adopt public cloud infrastructure at the right pace to meet their requirements.

Get to Know the vCloud Hybrid Service at VMware Partner Exchange 2014!

banner-hero-v2

Master the new reality at VMware Partner Exchange 2014! At this year’s conference, prepare yourself to be empowered with actionable, real-world insights, strategies and tools to help you not only deliver business value, but gain a competitive advantage as well.

The vCloud team is eagerly preparing for this year’s VMware Partner Exchange, VMware’s largest event of the year for partners, ready to share all there is to know for partners looking to learn more about the vCloud Hybrid Service!

Ready to dive in to the vCloud Hybrid Service and hear from VMware technical architects and experts how you can make the most out of the fastest path to cloud? Here are the vCloud Hybrid Service sessions at this year’s VMware Partner Exchange that you won’t want to miss:

The Solutions Exchange is your destination to visit leading virtualization and cloud infrastructure companies. Here, you can connect with peers, as well as VMware experts in a face-to-face setting, sharing ideas and building better business relationships.

Solutions Exchange Hours

Monday, February 10, 2014 5:00pm – 7:00pm
Tuesday, February 11, 2014 11:00am – 6:00pm
Wednesday, February 12, 2014
(Hall Crawl)
4:30pm – 6:30pm
Wednesday, February 13, 2014 11:00am – 6:00pm

Session ID Session Name Date Time
HYC3656 vCHS: Cloud Architecture for Enterprise Applications

2/12/14

4:30-5:30pm
HYC3400 vCloud Hybrid Service 101: The Basics

2/11/14

1:00-2:00pm
HYC3621-SPO The Completely Virtualized Data Center – Who Owns the Last Mile?

2/11/14

1:00-2:00pm
HYC3133 VMware Cloud Credits Purchasing Program: How to Increase Value for You and Your Clients on the Journey to Public/Hybrid Cloud

2/11/14

2:15-3:15pm
HYC3374 Business Continuity/Disaster Recovery Options with vCloud Hybrid Service

2/11/14

2:15-3:15pm
HYC3226 A Parallel Between vCloud Hybrid Service and Amazon Web Services

2/12/14

12:45-1:45pm
HYC3188 Learn About the Latest and Upcoming Product Additions to the VMware Service Provider Program (VSPP) – NDA Session

2/12/14

2:00-3:00pm
TEX3205 Tier 1 Applications Licensing in Hybrid Cloud Environments – Lifting the Fog

2/12/14

2:00-3:00pm
HYC3104 Building Sticky Clouds: Yielding Greater Success and Customer “Stickiness” Through Specialization

2/12/14

3:15-4:15pm
HYC3137-STR vCloud Hybrid Service Strategy – A Guidebook to Hybrid Cloud Vendor Landscape

2/12/14

3:15-4:15pm
HYC3296 VMware-based Backup/DR-as-a-Service for Service Providers

2/12/14

3:15-4:15pm
HYC3220 What’s New with vCloud Director for Service Providers

2/12/14

4:30-5:30pm
HYC3181 Deep Dive into Hybrid Cloud Management

2/13/14

9:00-10:00am
HYC3657 Selling vCloud Hybrid Services: Identifying and Marketing to Your Customers

2/13/14

10:15-11:15am
HYC3248 Cloud Hybrid Service: Advanced Networking and Security

2/13/14

11:30am-12:30pm
HYC2974 How To Build a Hybrid Cloud in Less Than One Day

2/11/14

8:00-9:00am
HYC3227 Migrating to vCloud – Moving Workloads from Other Cloud Providers to a VMware-Based Cloud

2/11/14

11:45am-12:45pm
HYC3340 Accelerating Your Cloud Sales with vCloud Hybrid Service

2/12/14

2:00-3:00pm

We look forward to seeing you there!

For future updates, follow us on Twitter @vCloud and Facebook at Facebook.com/VMwarevCloud,

Clarity on Cloud, Compliance and Security

Cloud computing is gaining in the tech world, and the reason is simple: cloud environments give businesses the agility, flexibility, reduction in costs, and portability they need to compete in today’s markets. But there are a few key questions businesses should answer before they jump into the cloud. Specifically, they need to ask how they’re going to comply with security standards and protect customer and company data.

Luckily, VMware recently sat down with Allen Shortnacy, Partner Architect at VMware, and Phil Hochmuth, Program Manager of Security Products at IDC, to discuss the challenges facing security and compliance in cloud environments. During the webinar, we asked participating audience members about their experiences with security and compliance on the cloud. Here’s what we found:

The Problems of Rouge Clouds and Cloud Sprawl 

Rouge clouds — the use of external cloud services by individuals and business units without IT approval — are an obvious compliance and security violation, but it’s shockingly common. IDC reports up to nearly 70% of enterprises have reported rouge cloud violations.

So why does it happen? The answer lies with traditional IT structure and methodologies — ones which business units and individual workers find prohibitively sluggish and obtrusive. This also means that company data is spread across multiple services and providers, making it virtually impossible to track and manage sensitive data. Fortunately, Hochmuth believes that trend will change as more enterprises shift to a cloud environment.

Concerns on Moving to The Cloud

For a better understanding of what to expect when moving to the cloud, users need to understand what qualifies as a data breach, and what qualifies as a compliancy violation. It’s not as straight forward as you’d think: a data breach, Hochmuth states, is any exposure of sensitive data to the wrong ecosystem — regardless of whether that data was abused or not.

IDC has found that 47% of enterprises have had an incident where intellectual property, customer data, or financial data, was moved into a cloud environment in a manner which violated company policy. That, of course, qualifies as a data breach.

In order to avoid these sorts of breaches, business units, legal teams, and potential partners need to sit down and hash out which compliance rules are realistic, how sensitive data will be sent over networks, where it will be stored, and who will have access to that data. Discussing security, too, from implementing two-factor authentication to encryption is a topic for discussion as well. After all, responsibility for security and compliance doesn’t rest with just IT teams; it rests with every member of a business.

Finding the Right Partner

All of this boils down to finding the right cloud service provider. As Shortnacy and Hochmuth discuss, that means clear communication on both ends. After all, a service provider shouldn’t unknowingly enter into a partnership that will allow a partner to operate in a breached state and you shouldn’t enter into a partnership that doesn’t enable you to operate. This means discussing security and compliance management with providers to learn what is, and isn’t, possible, as well as what security features, from two-step authentication to data encryption, will come with the service.

How VMware Can Help

VMware has the technology and the reach to make switching to the cloud easier. As the industry’s only integrated end-to-end cloud platform, the vCloud Suite includes comprehensive security services ranging from firewalls to gateway security services. Our VMware Service Provider Program also features premier partners who can ensure that your data is safe on the cloud. For a look at the VMware partners offering these services visit http://vcloudproviders.vmware.com/?src=vcld-2013-3-blog-vCloudProviders-o-in-893.

To make consuming public cloud services from VMware partners easier, VMware offers the VMware Cloud Credits Purchasing Program. This program enables technology managers to buy credits from their preferred VMware Solution Provider and then allocate them to the company’s various business and IT units through the MyVMware management portal. Through the same interface, users can redeem their credits with approved VMware vCloud Service Providers on a self-serve basis.

The VMware Cloud Credits Purchasing Program can also address your cloud environment concerns. The program, while working to make public cloud services from VMware partners easier for you, also helps to relieve your budge limitations by centralizing your cloud workflow in one easy-to-use, secure, solution.

For further insight on addressing cloud security and compliance issues, sign up here to watch VMware’s full webinar and clear the air around cloud security and you.

For future updates on the vCloud Service Provider Community, follow us on Twitter @VMwareSP and Facebook at Facebook.com/VMwareSP.