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Announcing VMware Cloud Academy: The Place to Go to Learn More About vCloud Hybrid Service

Ready to add hybrid cloud to your resume? Or want a chance to win a ticket to VMworld 2014? Visit the newly launched VMware Cloud Academy—a new site designed to help VMware vSphere administrators become more cloud-ready. The site includes a complete 7-part technical video series, a downloadable eBook featuring Dilbert cartoons by Scott Adams, and an opportunity to connect with your peers on cloud best practices—either online or at VMworld.

The cloud is here to stay, so take advantage of your VMware knowledge and see how easy it is to use the Hybrid Cloud as another target for your vSphere workloads. Check out the videos presented by our cloud experts to learn more about how Infrastructure-as-a-Service can solve your data center capacity problems or how Recovery-as-a-Service can give you a low cost and easy-to-manage disaster recovery solution. Then pass the quiz to enter a raffle to win a free ticket to VMworld 2014 in San Francisco.

Here are the details:

  • The quiz runs from July 18th to July 31st.
  • To enter, complete the quiz, get 18 out of 20 questions correct to pass, and fill out the drawing entry form. (If you don’t pass the first time, you can try again.)
  • The quiz is  based on our 7-part video series, so watch the videos. We kept them short and easy to consume. Hint: Download the eBook prior to taking the quiz.
  • Five winners will be randomly selected.
  • Winners will be announced on August 4th.

We’re looking forward to helping you on your cloud journey. Keep an eye out for upcoming Google Hangouts with cloud subject matter experts, more videos, and other opportunities to connect and expand your hybrid cloud knowledge. So bookmark VMware Cloud Academy today!

Good luck, and we hope to see you at VMworld 2014!

For future updates, follow us on Twitter at @vCloud and on Facebook at Facebook.com/VMwarevCloud.com.

For more information about VMware vCloud Hybrid Service, visit vCloud.VMware.com.

Why Run Your Exchange Environment In A Hybrid Cloud Model?

By David Hill

VMware vSphere has always been a premier destination for virtualizing packaged applications like Microsoft SharePoint and Exchange. Being built on the same trusted foundation of vSphere, vCloud Hybrid Service continues to see the hosting of these packaged applications as one of the five common starting points to hybrid cloud.

I thought I would expand on this, specifically around why would you would host Microsoft Exchange in VMware vCloud Hybrid Service.

Let’s initially think about the use case of Exchange itself. Microsoft Exchange provides email services to users. Exchange is sometimes considered a static workload that is not a suitable candidate for cloud deployment. However by the very nature of the Exchange use case where users are the key, it becomes a great candidate for deployment in a cloud.


Let’s think about an actual business and how they grow. No company wants to remain static, so one of their ultimate goals is growth. As a company grows, they take on more and more staff, and maybe then acquire companies, which again brings in even more staff. This in turn causes growth in your messaging systems; more staff equals more users, more users equals more data, more data equals more resource requirements and so it continues until your current infrastructure becomes too constrained and more capital investment is needed. This is where the potential for cloud comes in.

Cloud or IaaS provide the speed and agility IT departments need today. Gone are the days where a project to increase Exchange capacity could take 6 months. Businesses need to expand quickly and need IT to keep up with this expansion as quickly as possible. By leveraging cloud, you get the flexibility to grow your environment as you need to.

Leveraging Your Existing Infrastructure Through Hybridity

By leveraging a hybrid cloud model, you have the ability to leverage your existing investments in your on-premises environment. For example, consider backups that are typically a big investment for your Exchange environment. If you have invested in on-premises backup infrastructure, you will want to continue to leverage this investment. You’re not going to throw it away. This is one of the key benefits of hosting Exchange in a cloud. By designing and building a hybrid cloud, you can continue to leverage this existing infrastructure, while gaining the benefits like agility and ultimately reducing the time to resolve your capacity issues.

Disaster Recovery

Out of all the tools that are used for communication and collaboration, email services are probably the most critical of them all. Ensuring that a robust disaster recovery plan is in place for email is critical for most businesses.

In my personal blog, I talk about how you can leverage the built-in disaster recovery features of Exchange to build a fully redundant email infrastructure across multiple sites. Not all companies have multiple data centers and data centers are expensive to build and maintain, even if we use data center colocation. By leveraging a hybrid cloud model, you gain geographic diversity without the high costs and outlay of capital expenditure required to build multiple locations and data centers. You can simply purchase the amount of resources you need when you need them.

See the diagram below for a high level overview of how you might achieve this.


Why Not Office 365

Microsoft offers Exchange Online and Office 365 as their cloud-based email solution. They recommend you use this service alongside your current existing on-premises Exchange environment instead of hosting Exchange in the cloud. So why would you host Exchange rather than just pay for a SaaS offering? It comes down to three concerns: investment, control and compliance. Many companies have invested heavily in 3rd party tools and utilities that improve their existing on-premises Exchange environments. These include spam-filtering tools and backup solutions as described earlier. Some of these tools are used specifically to meet compliance and regulation standards. You cannot install these 3rd party tools in an Exchange Online environment – and the ecosystem is not yet mature enough to offer the same capabilities that are offered by an on-premises solution today. Also, some companies need control over when software is upgraded or patches are applied in order to conform to company policies. These companies need access to the Exchange server while still gaining the geographic reach and scale of a cloud-based solution. That is possible in a hosted environment.


The key to hosting a successful Exchange environment in the cloud is to understand all the benefits of that move. Some of the benefits that we have mentioned are:

  • Agility
  • Speed
  • Cost
  • Ability to leverage existing infrastructure

When making your decision on where to host Exchange, it’s important to consider supportability. Not all vendors and providers support Microsoft Exchange running in their clouds, so making sure that your environment and design is supported by both is critical. With vCloud Hybrid Service, you can run Exchange in one of the five different data centers across the United States or two data centers in the UK and still call the same Global Support team that you’ve always worked with – a great example of true hybridity.

For more information on migrating Exchange to vCloud Hybrid Service and to see how VMware’s own IT department deployed this, come to my VMworld breakout session “Architect the Hybrid Cloud for Microsoft Exchange and Lync”.

For future updates, follow us on Twitter at @vCloud and on Facebook at Facebook.com/VMwarevCloud.

For more information about VMware vCloud Hybrid Service, visit vCloud.VMware.com.

Introducing vCenter Operations Management Pack for vCloud Hybrid Service

VMware is excited to announce general availability of vCenter Operations Management Pack for vCloud Hybrid Service. Now you can get operational visibility of both on-premises and vCloud Hybrid Service resources from a single vCenter Operations Manager console.

VMware vCenter Operations Management Suite solves the cloud operations challenge with an innovative approach that is:

  • Automated – Patented, self-learning analytics enable a much higher degree of automation than traditional management tools, delivering nearly 70% productivity gains and 30% reduction in resource consumption.
  • Integrated – An integrated approach to performance, capacity, configuration management, delivered as an integrated suite.
  • Comprehensive – Built on an open and extensible operations platform designed for dynamic hybrid cloud environments, vCenter Operations delivers comprehensive performance, capacity, change, configuration and compliance management, application discovery and monitoring, and cost metering capabilities.

The vCenter Operations Management Pack for vCloud Hybrid Service extends these Operations Management capabilities of vCenter Operations Manager to vCloud Hybrid Service, providing a consistent user experience across clouds. This pack includes an embedded adapter that collects metrics, change events, and resource topology information from your vCloud Hybrid Service account and displays this information in your on-premises vCenter Operations Manager dashboard. Now you can monitor, isolate, and resolve performance bottlenecks across your hybrid cloud environment faster by leveraging the existing vCenter Operations capabilities that you already use.

The management pack includes in-depth VM level performance metrics, utilization metrics for vCloud Hybrid Service resources and out of the box dashboards for troubleshooting. You can get 40 metrics on VM performance (related to CPU, memory, disk, and network usage support) at 5-minute intervals to give you an internal view of resource statistics.

Example 1: Top 25 VMs by CPU, Memory, Network performance, etc.



Example 2: VM heat map view based on CPU, memory, storage and network:



The management pack provides utilization metrics for vCloud Hybrid Service resources, such as Region, Virtual Data Center, vApp, VM, and Cloud Type:

vcops3The management pack also provides several out of the box dashboards (symptoms, abnormal metrics, mash-up charts) for troubleshooting:



vCenter Operations Management Pack for vCloud Hybrid Service is available at no extra cost, works with vCenter Operations Manager 5.8 and 5.8.1, and can be installed on Advanced and Enterprise Editions of vCenter Operations Manager. Download the Management Pack here.

In addition to the Management Pack, vCloud Hybrid Service vSphere Client Plug-in 1.5 will be generally available in a few days. In this version of the plug-in, we have extended the integration of vCloud Hybrid Service into the vSphere web client with added support for vCloud Hybrid Service Disaster Recovery and Storage Tiering.

VMware is continuing to enable additional hybrid management capabilities so that you can write, deploy, and manage workloads on vCloud Hybrid Service the same way you do today in your onsite data center, without making any changes or additional investments.

To learn more about our upcoming features and capabilities, follow this vCloud blog with your favorite RSS reader, or follow our social channels at @vCloud and Facebook.com/VMwarevCloud.

To get started with the vCloud Hybrid Service, visit vCloud.VMware.com.



Top Five Reasons Why Your Organization Should Consider Cloud-Based Disaster Recovery

Few organizations can afford the downtime caused by a disaster. Those capable of weathering such events usually have the datacenters, internal expertise and budget to do so — options that aren’t available for most mid-market organizations.

However the tides are changing, as many organizations look away from traditional disaster recovery solutions and to the cloud. According to an IDG market survey, 43% of respondents are getting started with hybrid cloud to improve their disaster recovery capabilities. And with vCloud Hybrid Service — Disaster Recovery, businesses can leverage cloud-based disaster recovery at a price they can afford, while using the tools they’re already familiar with.

While there are many reasons to adopt a cloud-based disaster recovery solution, we highlight the top 5 reasons below:

1. Ease of Getting Started 

Traditional disaster recovery plans are often complex, requiring dedicated budgets, knowledgeable staff and management resources your organization may not be able to spare.

vCloud Hybrid Service — Disaster Recovery makes it easy for organizations to get an effective DR plan in place. By providing a simple, secure, automated process for replicating and recovering applications and data in the case of a local disaster or disruptive event, vCloud Hybrid Service – DR is the cheaper alternative to investing in new hardware or specialists.

2. Flexible, Lower Cost Alternative

In the past, traditional disaster recovery solutions often forced companies to decide what they need to protect versus what they can afford to protect. This situation puts companies in a vulnerable position – if a disaster were to strike, inadequate protection could result in the loss of valuable company data.

vCloud Hybrid Service – Disaster Recovery addresses variable capacity requirements needed to support common Disaster Recovery use cases,  allowing organizations to replicate, failover and recover at a significantly reduced price point. vCloud Hybrid Cloud – Disaster Recovery also provides flexible subscription options, so you only need to pay for what you need.

3. Simplified Environment

Implementing a disaster recovery solution doesn’t have to be a complicated process. vCloud Hybrid Service — Disaster Recovery is built on vSphere Replication and integrated with vCloud Hybrid Service, letting you leverage the same tools, skill sets, and processes your IT team already uses.

4. Management Consistency

The ongoing maintenance and monitoring of DR solutions usually requires new training and skills, which can be time-consuming and cost prohibitive for many organizations.

However, vCloud Hybrid Service — Disaster Recovery provides users with a single interface and common management with your onsite VMware environment. This allows admins to use the UI they’re already familiar, and comfortable, with to manage your disaster recovery environment. Workflow execution and task management are also available to ensure access to your DR environment at all times.

5. Self-Service Protection

The quality of a disaster recovery solution often depends on the quality of support your organization receives when implementing and testing it.

vCloud Hybrid Service — Disaster Recovery allows self-serve protection, which means you have complete control over what to protect and when. You can also set custom Recovery Point Objectives (RPO) for each virtual machine and control replication frequency based on application priorities.

Cloud-based disaster recovery — like vCloud Hybrid Service — Disaster Recovery — gives organizations more benefits and control at a lower price point than traditional disaster recovery solutions. For more information on why you should adopt cloud-based DR and common use cases, download our whitepaper.

To learn more about vCloud Hybrid Service — Disaster Recovery, visit us at vCloud.VMware.com.

Be sure to subscribe to the vCloud blog, follow @vCloud on Twitter or ‘like’ us on Facebook for future updates.

Think You Know VMware vCloud Hybrid Service — Disaster Recovery? Prove It and Win a Ticket to VMworld 2014!

Earlier this year we launched VMware vCloud Hybrid Service — Disaster Recovery. Since then, organizations and IT teams have had plenty of time to poke, prod and otherwise analyze our disaster recovery solution.

To see how well you know your VMware vCloud Hybrid Service — Disaster Recovery, the vCloud team has created a few quizzes where you can put your knowledge to the test.

Starting July 10th, you’ll be able to answer a few questions on vCloud Hybrid Service — Disaster Recovery and prove your mastery! Don’t worry about getting stuck; there will be hints along the way. If you succeed, we’ll enter your name into our drawing for a free pass to the ultimate cloud conference: VMworld 2014! No boss permission necessary!

We’ve set up three disaster recovery quizzes, giving you three chances to win a free pass to VMworld 2014.vmworldse

To participate, just sign up and opt into our contest email list. By being on the list, you’ll be one of the first to know when our VMware vCloud Hybrid Service — Disaster Recovery challenges are available.

Click here to sign up! Participants will be able to register by email before July 10th and will be able to take the test through a link in the registration email.

Keep in mind there are only three chances to participate in the Disaster Recovery challenge, but you’ll have a large window of opportunity to complete the challenge, so don’t fret!

The challenge starts on July 10th, and runs through the following dates:

  • Quiz 1: July 10 through July 17
  • Quiz 2: July 18 through July 25
  • Quiz 3: July 26 through August 4

Winners will be announced at the end of each challenge period. Good luck, and we hope to see you at VMworld 2014!

For future updates, follow us on Twitter at @vCloud and on Facebook at Facebook.com/VMwarevCloud.

For more information about VMware vCloud Hybrid Service — Disaster Recovery, visit vCloud.VMware.com.

VMware Continues to Expand Hybrid Cloud Data Center Presence in U.S. with New Jersey Location

We continue to expand vCloud Hybrid Service and broaden our footprint in the U.S., with the addition of a new data center in Jersey City, NJ. In close proximity to the New York and New England markets, the New Jersey data center is attractive to companies seeking greater resiliency and proximity to their customers, partners and existing data center locations. New Jersey is our sixth data center opened to date, with plans for additional data centers later this year as we continue to expand to meet customer demand. You can purchase cloud capacity in the New Jersey location immediately. Pricing is the same as our other U.S. data centers, and is available here.

VMware vCloud Hybrid Service, built on VMware vSphere, enables customers to extend the same applications, networking, management, operations and tools across both on-premises and off-premises environments. Customers can manage and automate vCloud Hybrid Service from their vSphere console, vCloud Automation Center, vCloud Application Director and their own tools using the vCloud API.

Designed to serve the growing demand for vCloud Hybrid Service, the New Jersey data center delivers a high performance software-defined data center architecture including:

  • Redundant VM Service – Unlike other clouds, VMware provides a service level agreement for VM availability, backed by fully redundant server infrastructure using VMware vSphere vMotion. This maximizes the performance and uptime of customer applications, automatically live migrating them to other compute nodes if there is server congestion or equipment failure.
  • Enterprise-class Storage – VMware uses flash-accelerated disk storage, 10G networking and congestion control to meet the performance demands of today’s enterprise applications cost-effectively.
  • Full Network Virtualization At no extra cost, VMware customers can deploy a rich set of load balancers, firewalls and VPNs using virtual networks, switches and routers to replicate their physical networking configuration.

Our hybrid approach helps enterprise customers use the public cloud with an infrastructure that matches their existing architectures and data location, giving IT all the freedom of the public cloud with the manageability and security they expect from their existing data center or private cloud.  For IT departments, a hybrid cloud can remove traditional barriers to innovation and radically change the relationship between IT and the business.

To get started with the vCloud Hybrid Service, visit vCloud.VMware.com.

For future updates, follow us on Twitter at @vCloud and Facebook.com/VMwarevCloud.

What is vCloud Hybrid Service — Disaster Recovery?

When it comes to safeguarding your business’s critical information, preparing in advance for an unexpected disaster is the best insurance you can have. Earlier this year, we announced  vCloud Hybrid Service – Disaster Recovery  , a comprehensive, affordable and easy to use recovery-as-a-service solution.

Built on vSphere technology, vCloud Hybrid Service – Disaster Recovery enables mid-size businesses  to easily protect their business or mission-critical applications running in a vSphere virtual environment, without heavy investment or complex restrictions of traditional DR solutions.

Watch the video below for highlights and key benefits of the service:  

vCloud Hybrid Service — Disaster Recovery is the ideal solution for companies looking to replace, augment or implement a DR solution. It offers a simple, automated process for replicating and recovering critical applications and data without the maintenance and staffing costs incurred with a secondary data center.  Combined with our knowledgeable support services, it’s the most cost-effective and easy to use DR solution for mid-size businesses looking to protect their IT assets.

For future updates, follow us on Twitter and Facebook at @vCloud and Facebook.com/VMwarevCloud.

For more information about VMware vCloud Hybrid Service – Disaster Recovery, visit vCloud.VMware.com.

Bill Fathers’ “Fireside Chat” at GigaOM Structure

GigaOM Structure kicked off yesterday with an overarching focus on what the infrastructure powering next-generation applications will look like. VMware’s Hybrid Cloud Services Business Unit’s GM and SVP Bill Fathers joined in on the conversation during a “Fireside Chat” with GigaOM’s Barb Darrow to discuss:

  • The advantages of “hybridity” and openness;
  • what is top of mind for CIOs when considering public cloud;
  • data privacy and the Snowden impact and
  • the power of network virtualization.

Interested in hearing more?

Watch the replay here.

For more information about GigaOM Structure 2014, visit their website.

For future updates, follow us on Twitter at @vCloud and Facebook.com/VMwarevCloud.

Watch www.becometheITdepartment.com over the next month for insights and research on the move to hybrid cloud.

Integrating vCloud Hybrid Service with Your Existing VMware Environment

By Josh Gwyther, Senior Cloud Strategist at VMware

Everyday more of the customers I speak with are planning to migrate workloads to the cloud. I’m continually asked how vCloud Hybrid Service ranks among other cloud providers. It seems like almost weekly another vendor enters the cloud arena, making the right choice more and more foggy.

As a stand-alone cloud service, vCloud Hybrid Service is extremely powerful. vCHS has been built from the ground up as a SDDC (Software Defined Data Center). If you’re not familiar with the term SDDC, at a very high-level it can be defined as an architecture methodology that abstracts all of the functionality of your compute, network and storage infrastructure from the hardware and provides it as a service in software.

The result of vCloud Hybrid Service being architected as an SDDC means as a customer you’re going to see incredible agility in provisioning resources, enhanced security, stability, and amazing performance for even the most critical of workloads. Don’t just take my word for it. I encourage anyone interested to contact your local VMware Sales Representative to give vCloud Hybrid Service a spin.

But what truly sets vCloud Hybrid Service apart from the pack is the power you gain when integrating it with your existing VMware environment.

vCloud Hybrid Service is built on the same vSphere technology found in almost every data center today. This provides customers of vCloud Hybrid Service two distinct advantages over other cloud providers:

1. It means that any application supported by vSphere can be seamlessly migrated to vCloud Hybrid Service. No conversion, no compromises.

VMware makes it extremely easy to migrate VMs from your datacenter to vCloud Hybrid Service by providing the free vCloud Connector tool. It plugs right into vCenter allowing you to migrate VMs from vCenter to vCloud Hybrid Service within a few clicks.

2. It also means that the powerful management tools VMware provides for your private cloud can be extended to vCloud Hybrid Service.

Popular vCloud software like vCloud Automation Center can be seamlessly extended to provide a self-service provisioning mechanism into both your private cloud and your vCloud Hybrid Service instance.

All this adds up to vCloud Hybrid Service being a hybrid cloud resource that’s a true extension of your data center from an application and operational perspective.

Watch me demonstrate vCloud Hybrid Service and its integration with vSphere below.

For more information about VMware vCloud Hybrid Service, visit vCloud.VMware.com.

Follow us on Twitter and Facebook at @vCloud and Facebook.com/VMwarevCloud for future hybrid cloud updates and resources.

Josh Gwyther serves as a Senior Cloud Strategist for VMware Inc., focusing on Cloud technology (vCloud Hybrid Services). His role includes relationships with key clients to drive adoption of VMware’s Cloud products, public speaking, strategy and roadmap, and driving innovation inside the company. Josh has a technical background in Computer Science, experience as an entrepreneur, and has worked in the industry for 17+ years, focusing on Virtualization and Cloud since 2006. Josh has multiple technical certifications from VMware, EMC and Cisco, with an undergraduate in Computer Science.

Accelerate Your Sales with Storage-as-a-Service using VMware Virtual SAN – Register for the 6/16 vmLIVE Session!

Are you a Service Provider looking to increase sales by offering your customers Storage-as-a-Service?

On June 16th, 8am PST, VMware will be hosting its next vmLIVE session and demonstrate how you can help accelerate sales using VMware Virtual SAN – a radically simple software-defined storage solution, optimized for virtual environments that brings an application-centric approach to storage management.

In this session, you will learn:

  • How you can offer customers storage services that successfully reduce Total Cost of Ownership (TCO) through Capital Expenditures and Operating Expenditures;
  • How to address storage pain points;
  • How to enable common use cases;
  • And how to deliver key business benefits.

Don’t miss this vmLIVE to see how you, as a Service Provider, can boost your sales and put your organization in a competitive position.

Want to learn more? Register for the June 16 vmLIVE today.

For future updates, follow us on Twitter and Facebook at @VMwareSP and Facebook.com/VMwareSP.

For more information about VMware vCloud Service Providers, visit vCloudProviders.VMware.com.