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Achieving High Availability with a vCloud Service Provider

Sure TaxPhoenix Nap

As a rapidly growing company providing sales and telecommunication tax calculation software, SureTax needed to grow its IT infrastructure without making a costly investment in computing hardware. The Atlanta, Georgia-based company needed a solution that ensured both scalability and privacy, as well as a provider that would work with them to develop a strategy that could expand along with the business.

The company found a solution in Phoenix NAP’s Flexible Data Center Solutions platform. Phoenix NAP is a vCloud Service Provider, which means its cloud services are based on VMware vCloud technologies like VMware vCloud Suite, vSphere and vCenter Operations Manager.

By leveraging VMware’s recognized leadership in cloud platform solutions, Phoenix NAP easily stood out from the competition.

“Phoenix NAP showed greater willingness to bring in the right people, tailor a solution to meet our needs and deliver it at a lower price point than the competition,” said Mike Sanders, Chief Product Strategist for SureTax. “Other vendors offered fixed solutions and charged extra for customization.”

With the flexibility of a VMware vCloud-based cloud solution, Phoenix NAP is able to offer more options at a lower cost for customers in need of a secure, scalable solution — important criteria for SureTax, whose clients include AT&T and Verizon.

“By using cloud platform solutions from VMware, we could meet the service-level, security and privacy requirements of SureTax’s clients,” said William Bell, Vice President of Product Development at Phoenix NAP. “And because our infrastructure is built on commodity hardware, we could pass on significant savings to the customer.”

SureTax’s decision to leverage Phoenix NAP enabled the company to deliver customized tax collection services to more clients without taking a hit to the wallet. In fact, in less than two years, the company has already realized a return on their investment. According to Sanders, that fast return is the result of not having to hire staff, on-call personnel and having to make trips to the colocation facility to manage hardware and software.

“It’s hard to quantify the value of not having to do those things anymore,” Sanders said of the services provided by Phoenix NAP and powered by VMware vCloud. “We received a significant bang for the buck by implementing this new platform.”

To hear more about SureTax’s story, click here.

For more information on VMware vCloud Service providers, visit vCloudProviders.VMware.com.

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