According to George Reed, Chief Information Officer at Seven Corners, “With a solid, virtual, private-cloud solution, the cost of delivering technology services is just very low per member serviced,” thereby allowing the company to achieve a $900k ROI.
Based out of Carmel, Indiana, Seven Corners is a global travel insurance, travel medical and travel assistance company, with 800 programs in five major product lines that span over 50,000 members at any given time. When Reed joined the Seven Corners in 2010, the company’s server room consisted solely of Dell desktops that had been turned into servers, and its servicing application suffered from constant crashes.
In order to keep up with the company’s consistent growth, Reed knew that he needed to completely overhaul Seven Corners’ IT infrastructure. Through VMware, Cisco UCS, and NetApp FlexPod technology, Seven Corners was able to build a fast and efficient private cloud solution to reduce the time and price of processing an insurance claim, implementing new business, and collecting the premium.
Of the company’s new infrastructure and application platform, Reed shares, “In the old system, the time to process a claim around here was about 30 minutes going through a complex travel medical claim with tons of lines. Now it’s about 15 seconds.”
Mike Ellis, Technical Services Manager at Seven Corners, also notes, “vCloud Director enables us to have a fully self-service private cloud in our datacenter, allowing us to take self-service to the next level.”
Seven Corners is a great example of how an SMB can leverage “a VMware-centric infrastructure to rapidly engineer its IT capabilities and build innovative business services that are generating whole new revenues.”
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