Home > Blogs > VMware SMB Blog > Category Archives: Business Continuity & Disaster Recovery

Category Archives: Business Continuity & Disaster Recovery

PART 1: A VMware and Trend Micro Q&A: The Challenges and Benefits of Virtualized Environments for Mid-Market Businesses

by VMware and Trend Micro

According to Gartner, midsize businesses[1] now account for nearly 40 percent of U.S. server sales.[2] Unlike large enterprises, these organizations have fewer resources to support the deployment and maintenance of new servers in existing IT environments. With the goal of optimizing their entire IT infrastructure, midsize businesses are turning to virtualization. No longer limited to enterprises with big IT budgets, virtualization has proven to lower IT costs while improving IT agility. Yet as midsize organizations embrace virtualization, they must also be prepared to address specific IT risks, challenges and opportunities, such as manageability, protection against attacks, and unpatched vulnerability exploits in virtualized environments.

In this 2 part series, executives from VMware, the leader in virtualization and cloud infrastructure solutions, and Trend Micro, the global cloud security leader, address how midsize businesses can overcome common IT management and security challenges associated with newly virtualized environments.

Brandon Sweeney is Vice President of U.S. Mid-Market and Small Business for VMware.

Dave Asprey is Vice President of Cloud Security at Trend Micro.

Q&A Responses

Q:  How can midsize businesses benefit from virtualization?

A:    Brandon Sweeney, VMware: IT is critical to most midsize businesses, yet it can be challenging to deploy and manage. Virtualization software helps simplify IT. We know security, virtualization and automation are among the top IT priorities for today’s midsize businesses. We also know virtualization technology—with the right integrated operations management and security solutions—is a highly effective way to meet IT efficiency and agility goals while reducing overall IT expenses. Virtualization and automation enable executives to focus less on IT management, maintenance, deployment, downtime and security issues, and more on growing their businesses.

Dave Asprey, Trend Micro: Midsize businesses really win with virtualization because virtualization provides portability for IT infrastructure. This new agility leads to higher business continuity and better disaster recovery, but it enables new types of security and better automation of all types of business processes. Virtualization also is the gateway to building a private cloud, which brings even more benefits of virtualization.

Q:   What is the first question that arises when midsize businesses add virtualization and security to their environments?

A:    Sweeney, VMware: Like with any business investment, everyone wants to know when they will see results. Fortunately with virtualization, cost savings is one of the first tangible results. Businesses don’t have to spend nearly as much on hardware when they operate virtual machines. However, because hardware costs may not be that steep for some midsize businesses, savings may be a secondary benefit to operational savings and more reliable systems. Both CapEx and OpEx savings increase as businesses virtualize more infrastructure and their business-critical applications.

A:    Asprey, Trend Micro: Julie said it right. Every IT executive wants to show the CFO the bottom line. The truth is that virtualization means you don’t need to spend as much budget on hardware and servers because virtual machines are so much more efficient. The more you virtualize, the more you save. On top of that, virtualization can provide even more benefits when you add management layers to create a private cloud. Security for virtualization can also provide simplicity. By combining many different security features into a single product, and adding an agentless option, you can manage security for an astonishing number of virtual machines from a single pane of glass administrative console. Consolidating your virtualization security into a single place provides peace of mind and cost savings.

Q:   What might prevent a midsize business from moving to a virtualized environment?

A:    Asprey, Trend Micro: Some midsize businesses delay making the move to virtualization for fear they will need to deal with a higher level of complexity and more training. It turns out that the virtualization learning curve is not that steep, and the benefits of infrastructure consolidation lead to less complexity in many cases, not more. It is substantially easier to manage a virtual server than it is a physical server, not to mention the cost benefits of purchasing a service.

Sweeney, VMware: Like Dave, I talk to executives at midsize companies all the time and some still believe that virtualization will add complexity, expense, vulnerabilities or management burdens to their existing IT environments. In reality, virtualization and automation can help simplify IT infrastructure and management. It can maintain—and even improve—existing security positions. And virtualization has proven over and over to reduce IT costs. Once skeptical companies see what other businesses of similar size and in similar industries have done with virtualization, most of their reservations are removed.

Q:   What are the real costs—initial and ongoing—of investing in virtualization? What are some of the hardware and software requirements?

A:    Asprey, Trend Micro: The bottom line is that your existing infrastructure almost certainly will support virtualization using VMware vSphere®, so additional hardware may not be required. If you choose to perform a server consolidation as you are deploying virtualization, your savings in space and power in the data center, combined with management efficiency, can easily offset some of the hardware costs. You are definitely going to want a virtualization-aware agentless security solution like Trend Micro’s award-winning Deep Security. This goes far beyond typical security software for non-virtualized servers.

Sweeney, VMware: The right approach to virtualization is evolutionary, so you don’t have to rip and replace working infrastructure. We understand that midsize and small business companies don’t have the same resources as large enterprises, so we offer VMware vSphere with Operations Managementand Trend Micro Deep Security to meet the needs of midsize businesses. Available in three editions, this joint solution gives you choice now and in the future. To preserve existing investments, it is designed so you can begin fully utilizing the infrastructure you have in place. You will typically find minimum requirements for a lightweight VMware virtualization infrastructure—which includes server, network and storage components, plus recommended software components—can be implemented on the hardware you already own. However, we do recommend you work with a local VMware partner—who can better understand your business needs—to provide specifics about the best matched virtualization solution for your organization.

Part 2 of this conversation at Trend Micro Security Blog.

If you have a mid-market business, you can learn more about virtualization at http://www.vmware.com or http://www.trendmicro.com.

Follow VMware SMB on Facebook, Twitter, Spiceworks and Google+ for more blog posts, conversation with your peers, and additional insights on IT issues facing small to midmarket businesses.


[1] Defined here as companies with 100-999 employees.

[2] Gartner. “Market Essentials Report,” February 2012.

The New Test Drive program from NetApp and VMware lets SMBs experience firsthand how virtualization can benefit their storage networks.

NetApp and VMware are very aware of what SMBs are struggling with when it comes to backup and have developed a joint hardware/software solution that should alleviate their concerns. SMBs that purchase an affordable storage solution from NetApp and upgrade to VMware with vSphere with Operations Management Enterprise (VSOM Ent) will be able to quickly and easily add backup and disaster recover capabilities to their existing vSphere environment. This gives SMBs the ability to implement these more advanced storage capabilities using the VMware vCenter console they have grown used to working with.

You can also take a look back at the other posts, “What’s the True Cost of Virtual Network Storage to the SMB?” and “Virtualization and Mid-Size Businesses: What’s the Hold Up?

Continue reading

How Laurens County Health Care System is Now Realizing 65% Decrease in Hardware Costs / Uptime in the 99.999% Range by Deploying Meditech in a Virtualized Environment

Post by Brandon Sweeney, Vice President U.S. Mid-Market Businesses

Many midmarket organizations face challenges in equipping their IT infrastructure to support privacy and regulatory protocols and ensure consistent uptime, but those in the health care field have a unique challenge. For a healthcare professional, the reliability needed in their IT environment can literally be the difference between life and death. Finding an IT solution that supports compliance and ensures utmost performance is essential.

Pivotal Turning Points

Laurens County Health Care System, a 90 bed health care organization in Clinton, South Carolina was looking to deploy the Meditech clinical information system to improve patient information and care, as well as enable computerized physician order entry (CPOE). With 30 physical servers in their data center, an offline server could cause multiple facets of their infrastructure to go down. Additionally they found their staff of 11 IT workers often fighting fires instead of proactively addressing business needs. Hospital employees were using so many different laptops and desktops that just maintaining current versions of basic software was difficult. Downtime was up to 40% in the physical data center.

Running Meditech in the current environment was not feasible. Laurens County Health Care System needed to deploy a cost-efficient plan and looked to VMware for a solution.

The Solutions Journey

By deploying VMware vSphere ®, the IT staff virtualized their domain controllers, then implemented Exchange Server internally and moved it to a virtualized infrastructure. By adding vSphere vMotion, they enabled high availability for their virtualized file and print servers, as well as various applications.

“It’s a nightmare maintaining 50 physical PCs on nursing carts. Today, I can roll out 30 virtual desktops in 15 minutes and manage them all from a central location,” said Joe Lovell, IT Infrastructure Manager at Laurens County Health Care System. “Obviously, there are other vendors out there, but given the technical strengths, ease of implementation, and the centralized management capabilities, VMware was the obvious choice.”

Continue reading

Who is Your IT Hero? Call for Nominations Now Open!

We are excited to announce the launch of our VMwareSMB IT Hero search!

Does your business have an IT pro that you couldn’t work without? Are you an IT whiz that keeps your company’s tech running smoothly? We want to hear from you! The VMware SMB team is on the search to recognize the unsung IT Heroes that make a business hum.

As an added bonus: all entrants will receive a t-shirt just for submitting their story. If you win, you’ll receive a VMware prize pack AND an iPad Mini! 

Enter Today!

Over the next 6 months we’ll be searching for IT professionals who have performed so well at their jobs that many would call them an ‘IT Hero’.  Nominations are open to individuals who are themselves IT Heroes as well as anyone who would like to get their IT Hero some recognition. Each month a committee from the VMwareSMB team will review the submissions received and select one to represent that month’s official IT Hero. We’ll recognize a total of 6 VMware IT Heroes over the course of our search.

Once selected, monthly IT Heroes will win a prize pack from VMware plus special graphics for their social media channels to highlight their IT Hero distinction. Each hero will also be recognized on the VMware SMB blog to share their IT insights and best practices with the community.

What are you waiting for? Make your nomination today! Follow VMware SMB on Facebook, Twitter, Spiceworks and Google+ for more blog posts, conversation with your peers, and additional insights on IT issues facing small to midmarket businesses.

For more contest information and official rules, see Terms and Conditions below:

Continue reading

Simplifying the Back-Up Process – VMware Data Protection (VDP)

Post by Mike Rose, Systems Engineer, Midmarket and Small Business Team

In today’s market there is no shortage of backup technologies to address virtual infrastructure.  There are dozens of vendors with multiple solutions and this can easily and quickly contribute to confusion.  Very quickly you will find yourself buried in questions like:

  • Can I understand the complicated licensing model?
  • How hard is it to deploy in my virtual environment?
  • Do I need to deploy agents?
  • What kind of overhead will be required of the virtual machine itself?
  • How will I get my staff trained on this solution?

It’s clear that during my daily conversations with customers, IT leaders and staff are constrained and are actively looking for ways to streamline processes and make the best of their time…. aren’t we all?  With this in mind, I often recommend VMware Data Protection (VDP).  I feel this comes up often enough that I should extend the solution to all of you and how I walk through this with my customers.

What is VMware Data Protection?

VMware Data Protection was first introduced in vSphere 5.1.  It was a joint solution from VMware and EMC based from EMC’s mature Avamar product.  Data Protection is a disk based backup virtual appliance that is imported into vCenter via OVF files (provided on our website) which integrates into your existing virtual environment.   There are two version of Data protection: Standard and Advanced.  The standard version comes free as a part of all vSphere editions.  The Advanced version is licensed per processor which comes with some advanced features that are not contained in the Standard version. You can read more about the differences at this link: Data Protection Edition comparison.

Continue reading

From the Bloggers Bench: Is VMware Site Recovery Manager Really Worth It?

Post by Craig Kilborn, Technical Consultant

Let’s start off with a cheery fact ‘the U.S. Department of Labor estimates over 40% of businesses never reopen following a disaster. Of the remaining companies, at least 25% will close within 2 years. Over 60% of businesses confronted by a major disaster close by two years, according to the Association of Records Managers and Administrators (information source).

A question I’m asked a lot is do I really need DR? Well reading the above statement, I hope the answer is yes, but in all reality the actual answer is, it depends.  OK that is probably the most ‘woolly’ thing anyone in IT can say, we like hard and fast, black and white rules as engineers dammit!

For example, you may work for a company that has no on premise IT, you use a cloud based platform for your accounts, CRM and HR packages and you use hosted Exchange, SharePoint and Lync as your communication pieces, would you need DR, well the answer is probably not.

What about if you work for a company with a vSphere environment which can cater for two host failures and has redundancy on every level.  This is then housed in a Tier 5 Datacenter offering 99.999% uptime, with the usual battery backed generators, diverse internet links, fire suppression systems and environmental monitoring.  Connectivity is provided by diverse links to the datacentre, would you need DR then? Possibly as it depends on how the company views risk, if I was a betting man, I would say in most scenarios DR wouldn’t be necessary. Continue reading

The DR Doctor

- Blog post by vExpert Mike Laverick

Last week’s podcast with John White, where we debated the options for backup, disaster recovery and availability, brought me firmly back on familiar territory. It seems like for the last two or three years I’ve been almost totally focused on challenges surrounding virtual DR, what with my focus on VMware’s Site Recovery Manager and now the all new vSphere Replication. In case you haven’t heard the recent vSphere 5.1 release ushered in support for vSphere Replication right down into the core platform, where as in its previous incarnation it was decidedly an optional extra.

That’s a phase that’s really started to click in my mind – “optional extra”. It’s often used in other fields to describe “nice to have” features, that aren’t strictly necessary and often include an extra charge. Think of your new shiny car, and how the sales guy tries to bolt on additional optional extras like alloy wheels or a fancy spoiler on the tailgate. Well, I’m being to see that features like replication and automated DR a slowly and steadily becoming not optional extras, but something that customers demand and expect to be baked into the core platform. Since the inception of virtualization in the previous decade, a rich eco-system sprung up to service and exploit new customers and business opportunities – what we commonly refer to as the “start-ups”. Now I personally think these businesses are hugely important – both in kick starting radical change (remember the mighty VMware was once a Palo Alto based start-up!), but also a diverse eco-system drives choice to the customer.  But with that said I’m increasingly seeing customers (especially our SMB customers) who are interested in single solution from single vendor – VMware – rather than having to cobble together a solution from a pool of vendors. That’s why I think its so significant that vSphere Replication is now part of the platform for everyone – as well as the newer “EMC Avarmar” backed “vSphere Data Protection” which sunsets the older VMware backup system called “vSphere Data Recovery”. It’s more than just “name changing” or rebranding exercise – its significant departure and improvement to previous attempt deliver backup and restore directory inside the core platform.

Continue reading

Mike Laverick’s IT Hero Podcast: Disaster Recovery with John White

In the fourth podcast in my SMB series, I chatted with John White. I first came across John via the Spiceworks website – a very popular discussion board/forum amongst the SMB/SME community. He was on of my first commenters on a Spiceworks article of mine where I spoke about the role of disaster recovery technologies and the SMB. John White is a long term SMB customer of VMware and in this podcast we talk about the options for “doing virtual DR” -­ and how VMware is doing its bit for SMB-­democracy by waterfalling and innovating new features that previously were the preserve of the Enterprise. John works for a distributor in South-­West of the US who’s main product is petfood, based in Orange County, California. His first exposure to VMware was (like many) VMware Workstation, but he’s since moved on to embrace vSphere and its complimentary technologies.

View my latest podcast with John White:


Mike Laverick is a VMware vExpert who writes, instructs and otherwise communicates about virtualization.

Get to know Mike – Read 10 Questions With… Mike Laverick

VMware Go Pro Will Set You Free

Post by Matt Sarrel, CISSP, Founder and Executive Director of Sarrel Group

This blog was originally posted on the VMware Go blog. To see the original post, click here.

For a free 30 day trial of VMware Go Pro, click here.

The life of a small business IT person is not an easy one.  While big businesses have entire IT shops staffed by people with titles such as “network administrator,” “support tech level 1,” and “SQL developer,” small businesses typically have one to three IT people with titles such as “IT jack-of-all-trades,” “computer guy” and, my all-time favorite, “Hey you, fix this!”  Days are filled with development of detailed plans that may or may not ever be implemented because you’re too busy putting out fires.  The boss won’t hire additional staff, yet expects that her question about how to bold something in Word be given greater priority than securing the company’s web site.  It’s enough to make you pull your hair out (if you still have it).

And it doesn’t stop at the end of the day.  Many small business IT administrators use evenings and weekends to work on long-term projects without interruption.  But what happens when something goes wrong and you’re not there?  If you’ve had the foresight to build remote administration services (and the luck to have them funded), then you just might be able to save yourself a trip to the office.   I remember back to the days of my first network: when a certain device would go down on the weekends my pager would go off and I’d have to drive to work just to cycle power on that device.  My boss knew the device was essential, but wouldn’t allocate funds for a new one or for an acceptable remote administration solution.  Continue reading

From the Bloggers Bench: NEW! vSphere 5.1 with Operations Management – A MUST

Blog post by Mike Fegan

There were a lot of exciting announcements this year at VMworld 2012. One announcement that stuck was the release of vSphere 5.1 which has further simplified the IT transformation journey for the small to midsized business (SMB). As I consult with customers daily about options and ways to address IT challenges and help develop a roadmap to a more simplified and agile IT environment, it was great to see the enthusiasm and recognition by the SMB audience for this vSphere 5.1 announcement and the ways this will address your needs.  I wanted to share this with you asap!

vSphere 5.1 includes amazing features, such as: vSphere Replication, vSphere Storage Appliance, vCenter Data Protect, and vShield Endpoint. This means that with every acceleration kit customers get everything they need to virtualize and can gain the benefits of shared storage without having to purchase a SAN.  Benefits include data replication for DR, VM backup with file-level restore and anti-virus off-load.  We will dig into these features in more detail in future posts but for now I want to focus on a new acceleration kit announced with the 5.1 release; vSphere 5.1 with Operations Management. Continue reading