Home > Blogs > VMware SMB Blog

From the Bloggers Bench: Improving Windows 2008/Windows 7 OS Mouse & Video Performance on ESXi

Running Windows 2008 and Windows 7 operating systems on ESXi is common in today’s
IT world.  Every customer I talk to is running one form of Microsoft operating system in their virtual environment.  While the operating system may work, this may pose challenges for you on the VMware console.  Possibly you have experienced a jumpy mouse pointer, lagging on its movement especially if you are accessing a server at another location with high latency.  This is a result of Windows using the “Standard VGA Graphics Adapter” as the default driver.

Improving Your User Experience

In this post I will walk you through the steps to improve your user experience through the console by changing the video driver to the preferred VMware SVGA 3D driver.

1.  Select Start, right mouse click on computer and select manage.

2.  Expand Diagnostics and Navigate to Device Manager.  Inside Device Manager expand Display Adapters and Right click on Standard VGA Graphics Adapter and select “Update Driver Software”.

3.  Select “Browse my computer for driver software”


4.  Browse to “C:\Program files\Common Files\VMware\Drivers\wddm_video” and select Next.

To read more about the “wddm_video” driver, please check out our knowledge base article. 


5.  Once Windows has successfully updated your driver software select close.


6.  You will be prompted to restart your computer.  After your computer has been rebooted you should notice an improvement to your video and mouse performance. 


I get a lot of questions about this from my customers.  Please share if this was helpful, or if you have other comments or tips on this!

Talk to you soon,



Get to know Jeremy – Read 10 Questions With… Jeremy Hall


10 thoughts on “From the Bloggers Bench: Improving Windows 2008/Windows 7 OS Mouse & Video Performance on ESXi

  1. Fred


    I’m doing that since 4.1. This problem only happens when you are using 64bit Version of the OS. With WIndows 7 32bit it will always install the SVGA 3D driver. Why will VMware Tools install this driver not as the default VGA driver?

    Best Regards,

  2. Andy

    Wow, great tweak!
    I have just been having this issue with 2008 R2 guests. Out of curiosity where and how did you find out about this nugget of info?

  3. Megs

    I am with Fred on this one….been annoyed by this for years! It’s such a pain and I wish VMWare would fix this 😀 Glad to see the blog post though because finding this years back was annoying :/

  4. Craig

    Great write-up. I really wish this was the default behavior when installing the vmware tools in Windows 2008. Now I only have 200+ systems that should have this update. :(

  5. Matt Kozloski

    Nice. This is also an important fix to keep that setting, if people are deploying VMs without VMware’s sysprep/quickprep:



Leave a Reply

Your email address will not be published. Required fields are marked *