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EMC ViPR: A New Storage Platform for the Software-Defined Data Center

Today at EMC World, EMC announced ViPR, a new open storage platform that enables the abstraction of the storage layer into a single pool of virtual storage within a software-defined data center. ViPR will easily integrate with VMware-based environments, and will enable organizations to centrally access and manage EMC and heterogeneous physical storage infrastructure.

By extending the benefits of the software-defined datacenter to storage, customers will be able to use their existing VMware infrastructure with ViPR to drive greater value, automation and simplicity out of their existing storage solutions.

At VMware, our mission is to extend the benefits of virtualization to all areas of the data center — beyond compute to security, networking, management and storage. With the help of our strategic partners, such as EMC, we can help customers realize greater efficiency, flexibility and agility in their IT infrastructure through a software-defined data center architecture.

Please see the EMC news release for further details on this announcement, and also a blog post on the news from Amitabh Srivastava, President, EMC Advanced Software Division.

Five Key Steps Toward Innovation

In my last blog post, I talked about shifting from infrastructure to innovation. Innovation has always been a key goal of IT, but the pathway to achieving it has never been easy. The cloud has made it easier, but you need a solid foundation on which to build innovation.

Here are five key steps toward building that pathway, best handled in sequence.

Focus on What’s Important. This goes back to the age-old idea of alignment; that is, how can IT best serve the business? Let’s assume you and your business colleagues have worked out the portfolio of services you need to deliver to help the business meet its objectives (of course, that’s a whole separate discussion in itself). The next question is, how should you deliver them? Is it with internal resources or through a third-party service provider? Most CIOs believe that their IT department can handle anything the business can throw at them. But even if it can, should it? Leave ego out of the equation. You should reserve the skills of your IT team for the most mission-critical needs, and outsource or co-source what’s less important.

Rely on Standardization. Standardization is king. Flexibility and choice are nice, but following the 80/20 rule will reduce costs while still delivering sufficient capability for the needs of the great majority of your business partners. Standardize and enable self-service for 80% of the common requests/requirements. Outsource them to the cloud if it makes sense (and not just financially – compliance and security are vital as well). Then leverage your team resources in shared services or infrastructure teams to do the heavy automation and lifting for the custom 20% of projects.

Calculate Your Baseline. To make informed sourcing decisions you have to develop a sound formula for calculating your service costs. Educated guesses and gut feel no longer cut it. You can achieve this through IT financial management tools that automate the capture of your costs (no more spreadsheets!) and allocate them to specific services. Next, compare your baseline to the competition – benchmarking shows how you stack up against your peers and cloud service providers (and how you’re improving over time).  These capabilities are all about confidently making the right sourcing and investment decisions for IT and the business.

It’s All About the Data. No matter where your information lives – on-premise or in the cloud – there’s got to be an easy way to send it back and forth. If you don’t make it easy, you’ll be creating your own bottlenecks. And make sure you develop a cast-iron governance strategy. Just because you don’t control the data in-house doesn’t mean you’re not responsible for it. The flexibility of the cloud bestows great power, and with great power comes great responsibility.

Strive for Visibility and Transparency. I talk to many CIOs who have a definitive mandate: reduce your budget either by real dollars or percentage costs. To do this you need transparency. Think about how you can create a “bill of IT” that clearly states not just what your services cost but who is consuming them. Leverage metering and reporting capabilities to empower a fact-based discussion with your business stakeholders, with showback or even chargeback. This will help you and your business counterparts make better decisions and drive down costs. Use transparency to prove your efficiency – remember, you must be able to show the payoff.

Here’s my recommendation: establish a small, greenfield private cloud deployment for a key line of business and expand from there. Track everything, from costs to ultimate benefits. Show how your investment paid off – that is, how your foundation for innovation enables you to invest limited funds wisely and generate the projected payoff.

Demonstrate that you’ve mastered your costs, targeted business problems, and delivered business value. You’ll have not only created the pathway to innovation, but ratcheted up your reputation within the company.

VMware Roars Into OpenStack Summit

As we head out to Portland for the latest installment of the OpenStack Summit, we have an exciting agenda of speaking sessions and demos, and will be showcasing our latest virtualization wares on the show floor.  For a schedule of all the VMware sessions, we’ve created a show planner for you here. Here’s a snapshot of what you can expect (and experience) at the show.

Keynote Session – “Virtual Networking, A Vagabond’s Log”

On Wednesday, April 17 at 1:50 p.m., VMware’s Martin Casado takes you along on the network virtualization journey. While it’s still an evolving area, the industry now has a few years of virtual networking under its belt. In this talk, Martin will draw from his experience of hundreds of customers visited, hundreds of thousands of miles flown, and dozens of deployments to describe use cases, what works, what doesn’t, and where things seem to be going.

Panel: Network Virtualization and OpenStack Networking users

Want to hear from real world Quantum users at eBay and HP among others? This session is a panel discussion with OpenStack users that have hands-on experience deploying Quantum in production environments, backed by network virtualization technology.

VMware/Nicira NVP Deep Dive

On Monday, April 15 at 11:00 a.m., VMware will provide a “deep dive” into the Nicira Network Virtualization Platform (NVP). This session will provide a detailed overview of NVP, its components, how NVP operates, and how NVP integrates with OpenStack Quantum.

Case Study on Virtualizing Advanced Network & Security Services

On Wednesday, April 17 at 11:50am in room A106, VMware’s will present a technical session on the state of the art in advanced networking and security services implemented in software. The session will dive into the operational and technical elements of integrating services such as load balancers, firewalls and VPNs in your cloud via OpenStack Quantum’s REST APIs. The session will explore the benefits of using virtual appliances to deliver these services on top of standard x86 servers further decoupling network service feature delivery from hardware installs, procurement, and forklift upgrades.

OpenStack Networking Hands-on Lab

On Wednesday, April 17 at 3:40 p.m., users will get access to a live OpenStack + Quantum setup and be able to walk through key quantum deployment use cases, with members of the Quantum core development team available to provide guidance and answer questions.

We hope to see you there!

Shifting from Infrastructure to Innovation

In my conversations with CIOs and other IT executives, I often hear how their teams are focused on maintaining a solid, reliable infrastructure. Their priorities are continuity of service, meeting SLAs, and minimizing disruptions and downtime. That’s an important, admirable goal, but as every IT exec now knows it’s not the whole picture.

If your teams spend too much energy on maintenance to ensure things don’t go wrong, they’re probably going to miss the opportunity for moving forward – and the threat of being left behind.  Consumerization of IT and the cloud have changed everything. As one customer exec pointed out to me recently, “Public cloud options can be the pink slip for IT infrastructure and operations teams.” Let’s face it, the monopoly is over.  Public cloud services, both consumer and business, have set a new standard for IT service delivery – ease of access, speed, reliability, etc. – as well as expectations on price, and IT teams are expected to match or better that standard if they want to stay in the game.

With so much available today on demand in the cloud there’s greater pressure than ever on IT to somehow reduce expense and shift Keeping the Lights On to new, innovative projects that drive business productivity and profit growth. You need to empower your teams to think and act differently, enabling them to be a world class IT organization.

Your teams can no longer focus on the infrastructure; they have to focus on taking advantage of the infrastructure to deliver new business value through innovation. In a world of options – private cloud, public cloud, hybrid cloud, virtualized and physical infrastructures – the focus needs to be on making the right choice that’s right for your business.

The question is no longer “How do I make my infrastructure the best it can be?” but: “What’s the best infrastructure for what we want to do?”  IT has to decide the most logical place to provision and operate infrastructure and applications, based on criteria such as cost, risk, compliance, security, etc. That’s where the innovation comes in – what works best where? What capabilities can I start to deliver as services? What cloud services can I take advantage of to help drive what the business is trying to achieve?

That’s the shift we’re seeing in IT. Instead of providing a super reliable infrastructure to support your applications, you’ll be sourcing and providing services. As I mentioned in my previous post, IT will become a broker for services that the business needs, with a fact-based approach to identifying the best source of those services, internally or externally. Being a service broker will help your teams shift toward innovation, while matching or bettering the standard set by public cloud services.

Some of those services – the ones supporting your mission-critical activities – will stay on-premise for reasons of security and compliance. Some of them – the utility part – you’ll offload to a cloud infrastructure provider through IaaS. The rest of them – the part in the middle – you’ll offload to a SaaS or PaaS vendor (someday these may come back in house or they may stay in the cloud or even move back and forth depending on cost and changing business demand).

Being an innovative IT organization is about trying new things. About being daring. About making decisions faster, killing projects sooner, investing more in projects that warrant it. And about how the cloud – private, public, hybrid – can help you do that.

This is going to take a mind-shift on the part of your teams and a critical look at your processes. You’re going to have to be more customer-centric and deliver cost transparency to your stakeholders. You’re going to have to standardize the services you offer (think 80/20 rule) and enable self-service access to them. And you’re going to have to put the right governance processes in place – who gets access to what and where does your data live.

In my next post I’ll walk through how you can tackle these challenges.

Care to comment on this blog post? Share your thoughts your thoughts with us in comment section.  

Now Available: VMware vSphere with Operations Management

By: Michael Adams, Group Product Line Marketing Manager, Cloud Infrastructure

Today, we are pleased to announce the general availability of VMware vSphere with Operations Management (read the February 12, 2013 press release).

Customers have achieved tremendous cost savings and IT agility by virtualizing their server hardware. To help them better monitor and manage VMware vSphere and business critical applications running in virtualized environments, VMware vSphere with Operations Management combines VMware vCenter Operations Management Suite Standard Edition with every VMware vSphere edition in a convenient, single SKU.

VMware vSphere with Operations Management is a new VMware vSphere product line that helps customers make the most of their investment in VMware vSphere by delivering deep insights into health to pro-actively avoid bottlenecks for improved platform and application availability and performance. Additionally, VMware vSphere with Operations Management enables customers to optimize their virtual environments and make the most efficient use of resources through integrated capacity planning.

Customers that rely on both VMware vSphere and the VMware vCenter Operations Management Suite have detailed substantial improvements in key performance metrics as well as operational and business benefits, including:

  • Reduced Capex costs by up to 30 percent;
  • Optimized capacity, improving utilization by up to 40 percent and consolidation ratios by 37 percent;
  • Improved application availability and performance, cutting downtime by more than a third and reducing the time it takes to find and resolve problems by up to 26 percent; and,
  • Nearly double the operational savings they receive from VMware vSphere alone.

VMware vSphere with Operations Management is available with a simple and scalable per processor licensing model – with no core, vRAM or number of virtual machine limits – so customers can deploy more virtual machines and further optimize their resource utilization without having to worry about added costs.

To learn more about VMware vSphere with Operations Management:

 

The Inflection Point Looms

The world is changing and if you’re deep in the IT trenches, it’s hard to see what’s coming. If you do find time to peer out on the horizon and think about the future, it can still be hard to know how these sweeping changes might affect you.

In talking with customers, as I get to do regularly, I hear about challenges like this all the time. But I also get to hear amazing and creative ways that organizations are meeting these challenges. That’s why I’ve decided to more regularly contribute to this blog, sharing with you how people are overcoming the uncertainty they face.

Big initiatives like mobility, cloud computing, and collaboration are dramatically changing the way organizations work and therefore the way IT works. My posts here are meant to start a dialogue on what those changes might mean to you and ways that you can best respond to them. We’re facing an inflection point that represents the potential for huge changes in IT, and the time is coming to take control – or face being controlled.

Whether you realize it or not, your monopoly for providing technology to the enterprise is over. You need to adapt. Sometimes you will provide services; sometimes you will have to outsource those services to cloud service providers. I think the path is fairly well defined: IT will become a broker for services that the business needs, with a remit to find the best source of those services, internally or externally.

Whichever path IT takes, you must become more strategically aligned with your business. You must understand both the business’ needs and your real ability to supply them. And if you can’t supply certain capabilities, you will need to have the insight and expertise to identifying best-in-class services from among a multitude of service providers based on what is most important to the business: cost, value, or responsiveness.

Make no mistake – IT still has much to contribute. I’m not suggesting it will go away. But you must develop (in fact, you already should have developed) a bifurcated view that gives you insight to both what the business really needs, and how IT can best serve the business.

I realize that’s a tall order for you as an IT professional, and it’s a tall order for me to chronicle that change. But at VMware, we see our customers – CIOs, infrastructure architects, data center administrators, network engineers, IT ops teams, etc. – pushing the envelope all the time. Sometimes we educate you; sometimes you educate us. Either way, we’re all on a journey across a new and ever-changing landscape.

Now, as anyone who saw Planes, Trains, and Automobiles knows traveling with a partner (I’ll let you determine if you’re more like Steve Martin or John Candy) can be problematic, so let’s set out a couple of ground rules.

First, even though this blog is from VMware, I’m not going to talk just about VMware, or our products, except to occasionally illustrate a very specific scenario. I want to focus more on helping you transform your IT department and understand the opportunity we all have available to us today.

Second, this is not a megaphone for me to shout through; it’s a telephone. In other words, the communication should go both ways. I want to hear your challenges, your concerns, your questions and suggestions. I want this to become a forum for anyone who is trying to navigate this new world. Please share your thoughts in the comments section below.

Like many of you, I’ve been in IT a long time… and for most of that history, IT has just been a builder. But it is now clear that we must evolve beyond that. IT will still be a builder, but IT will also be a broker. And a major challenge will be to understand when to be one or the other, based on what is best for the business. The ship has sailed… IT has to transform itself, to become far more agile, so the business can be more agile. You can either lead that change, or you’ll be at its mercy.

In my next post, we’ll get started tackling these challenges, starting with the shift from thinking about infrastructure to working on innovation.

Ramin Sayar is vice-president and general manager of VMware. He blogs regularly about the ongoing challenges customers face in a changing IT world.

vCloud Connector 2.0 now available

I’m pleased to announce that vCloud Connector 2.0 is now available for download! vCloud Connector (vCC) allows you to view, copy and manage VMs across vSphere, vCloud Director and any of the 180+ vCloud Powered and vCloud Datacenter IaaS cloud providers listed at vcloud.vmware.com. For more details on what’s in 2.0, see my earlier blog post.

There are two versions: vCloud Connector Core is a free download for anyone with vSphere, and vCloud Connector Advanced is free for anyone with the vCloud Suite. Here’s a summary of the differences:

vCloud Connector 2.0 Features Core Advanced
View, copy, move VMs and templates Yes Yes
User interface improvements Yes Yes
Transfer speed and reliability improvements Yes Yes
Cross-cloud search for VM or template by name Yes Yes
Automatic catalog synchronization across clouds No Yes
Migrate VM while maintaining IP and MAC addresses No Yes

vCloud Connector supports vSphere and vCloud Director 4.x and 5.x. It’s available from the “Drivers And Tools” tab of vSphere 5.1 and vCloud Director 5.1, or by following this link: vmware.com/go/downloadvcc

[This blog post was edited on Jan 9 2013 to correct an error -- VXLAN is not required to migrate a VM while maintaining IP and MAC addresses.]

IT and the Social Enterprise – Becoming a Strategic Business Partner

Guest post by IDC Group Vice President Michael Fauscette

The discussion of how businesses can use the concepts, tools and processes that have emerged from the social web is getting louder, and it’s an important issue that many businesses are trying to sort out. Social business and particularly enterprise social networks (ESN), offer some important benefits and in fact, companies that are using ESN’s are reporting many diverse business benefits and advantages. For businesses that are using social technologies, many began as experiments with some grass roots efforts by a small part of the business, and were targeted at very specific needs / issues. More often than not, these early efforts are “under the radar”, and are not sanctioned by IT.  They’re started by employees trying to solve a problem in the best way they can, when the tools provided by the business are not sufficient for some reason. Employees feel empowered to take action (that’s a good thing), and often have unmet expectations around enterprise tools growing out of the “consumerization of IT” trend. The “bad” side of this though, is the potential risk for the business around security, compliance and intellectual property (IP) protection.

I’ve talked with many CIO’s and IT managers who feel like they are under attack by employees that are unhappy with enterprise systems and tools and who expect the world of work to mimic the online experiences of their personal interactions. They want tablet computing devices and smartphones that are currently not supported by IT, so they just “bring their own” and put the devices on the network themselves. Face it, this is a tech savvy workforce, and that savvy is growing every day. When they use software they expect the experience to be simple, straightforward and efficient. A lot of enterprise software is getting “long in the tooth” and the user experience (UX) is 20+ years old. The software still works and does a good enough job, but employees don’t want to use it. So what’s the IT organization to do?

IT has to be involved in assisting the business to get new social and collaborative tools in place, that much is absolutely clear. For businesses to be successful with social tools and the accompanying cultural change, IT needs to become a business partner to ensure that the tools that are put in place are secure, scalable, enterprise ready software and that the implementation of the tools, including change management, is successfully executed. The opportunity to be involved at both the strategic level and the tactical execution level of building a social business is very important for corporate IT. With IT involved the business can be sure that all of the important concerns around the selection and deployment of an ESN are considered. This includes:

  • Security and compliance
  • Integration
  • Mobile capabilities
  • Decision support / analytics
  • User experience
  • User adoption

The potential benefits of a fully deployed ESN are high and critical for businesses, but without IT involvement the risk is great. At the same time, IT can’t be seen as a roadblock to progress, particularly around ESN’s and collaboration. Many of the collaboration tools that were deployed by IT in the past were very file centric and all about controlling information. In the new paradigm the tools must be people-centric and facilitate knowledge sharing. If your collaboration tools are not built around the new approach they are not sufficient to meet todays business challenges and your employees are likely circumventing the tools and IT oversight to get their jobs done.

Blocking access to public social tools and networks also isn’t a viable option, even tough I see IT organizations try and enforce bans. In a world where almost every employee has a smartphone in his/her pocket, there’s really no way to shut off access. Instead IT should help the business develop reasonable policies, train employees and help sort out the real needs of the business around social.

IT can and should be an important partner to the business users in working out an enterprise social strategy. As a partner it’s much easier to solve the other risk issues while meeting the needs of the business.

*****

Michael Fauscette leads IDC’s Software Business Solutions Group, which encompasses research and consulting in enterprise software applications including ERP, SCM, CRM, PLM, collaboration and social applications, software partner and alliance ecosystems, open source software, software vendor business models, SaaS and cloud computing, and software pricing and licensing. He also provides thought leadership in the area of social applications and the transition to the social business.

Prior to joining IDC Mr. Fauscette held senior consulting and services roles with seven software vendors including Autodesk, Inc., PeopleSoft, Inc. and MRO, Inc. Mr. Fauscette graduated with special honors from Jacksonville State University with a BA in Sociology and History and with honors from Widener University with a MS in Business.

Follow Mike Fauscette on Twitter.

Changes to Pricing Model

You may have heard the rumors and speculation that VMware is changing its pricing model with the introduction of a new version of VMware vSphere.  There’s only one way to find out the complete story – join us at VMworld San Francisco on August 27th to hear all the newsworthy announcements.

If you can’t join us in person next week, you can stay on top of the latest announcements about VMware’s cloud strategy and solutions by tuning into VMware NOW, the new online destination for breaking news, product announcements, videos and demos at: http://vmware.com/go/now

Try your own vCloud in minutes

Today, we’re announcing that we’re introducing a new service that allows you to get your own vCloud IaaS service in minutes, called vCloud Service Evaluation. We heard from many customers that they came to vmware.com to learn more about vCloud services, but that it wasn’t easy to sign up with a credit card, kick the tires, and learn by doing. vCloud Service Evaluation will provide a quick, easy and low-cost way for you to learn about the advantages of a vCloud through hands-on testing and experimentation.

You can sign up for the beta here: http://vmware.com/go/vcloudbeta. We’ll be sending out invites to those who sign up the week of August 27th, and those of you who are going to VMworld in San Francisco can see and try the service at the cloud services pod within the VMware booth.

You’ll need a credit card to use the service. It makes the service self-funding, and we can keep things simple, avoiding complex “service quotas” and other artificial restrictions – and also offer Windows VMs. We learned that customers have widely differing requirements for tests and proofs of concept. So, instead of annoying restrictions, you pay a small amount for what you use – a 1Gb Linux VM with one vCPU is $0.04/hour – and you are free to run the VMs you need until you are done. Once you have entered your card details, you’ll get your credentials within 15 minutes. If we need to verify anything, you’ll get a call.

To keep costs down, we commissioned a VMware vCloud service provider to build and operate the service on our behalf. We’re giving you a vanilla example of how a vCloud Powered service – delivered by a VMware vCloud service provider – would work. It’s worth pointing out that vCloud service providers offer significantly more in terms of cloud functionality. vCloud Service Evaluation has all the basics like a catalog of useful VM templates, virtual networking, persistent storage, external IP addresses, firewalls, load balancers, the vCloud API etc., but you’ll get a lot more in a production vCloud service.

To find that production vCloud service, head to vcloud.vmware.com: the gateway to the world’s largest network of certified compatible public cloud services, including more than 145 vClouds in 28 countries.

To get you started quickly, vCloud Service Evaluation offers a variety of pre-built content templates (at no charge) including WordPress, Joomla!, Sugar CRM, LAMP stack, Windows Server and a mix of web and application stacks and OSes. You can also Bring Your Own VM (BYOVM). That’s right, you can BYOVM and put it into your own private catalog for deployment. You can do that either by uploading it directly into vCloud Director, or you can run the vCloud Connector VMs into your account (they’re in the public catalog) and use that to transfer your VMs from vSphere or any other vCloud.

Here’s what the main console looks like:

Vc-se-console

The service evaluation also allows you to run the VMware vCloud Director® interface.

Vcd-console

We also learned that while we had some great information on vmware.com, but that it was hard to find stuff relevant to vCloud – and it wasn’t clear where to ask questions. So we put all the “how to” guides in one place, added some new ones, and also provided a Community site (message boards) where you can ask questions and get answers from experts at VMware and our partners.

How-to

Community

Finally, email, chat and telephone support is available Monday through Friday for billing enquiries and to report any technical problems. “How do I…?” questions are best asked (and answered) on the Communities site.

We hope you find vCloud Service Evaluation a simple, low-cost way to learn about VMware vCloud, and look forward to getting your feedback on the service.