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New Articles Published for Week Ending 4/21/12

VMware support for guest operating system upgrade (2018695)
Date Published: 4/19/2012

My VMware
Cannot upgrade product license keys after receiving a Subscription Upgrade alert in My VMware (2018309)
Date Published: 4/16/2012
Changing your My VMware profile email address (2018628)
Date Published: 4/17/2012
Disabling your browser's pop-up blocker to allow VMware downloads (2018645)
Date Published: 4/18/2012
Troubleshooting evaluations of VMware products (2018676)
Date Published: 4/17/2012
Troubleshooting the My VMware error: Unable to Complete Your Request (2018716)
Date Published: 4/18/2012
My VMware log in button on vmware.com moves when you try to click it (2018745)
Date Published: 4/18/2012
Cannot view licenses in My VMware if the folder name is too long (2018834)
Date Published: 4/19/2012

Socialcast
Posting a link to Socialcast fails with the error: There was a problem posting your message. Please try again later (2012035)
Date Published: 4/20/2012
Location of log files in a Socialcast On Premise cluster (2013240)
Date Published: 4/20/2012
Conditions when messages are included in a custom stream that is based on a person in Socialcast (2013682)
Date Published: 4/20/2012
Attribute requirements for importing Atom and RSS feeds to a stream in Socialcast On Premise (2014092)
Date Published: 4/20/2012
Scheduled tasks fail and notification e-mails are not sent or received in Socialcast On Premise (2014320)
Date Published: 4/20/2012

Socialcast Dedicated Cloud
Socialcast Trending Topics for last 7 days shows old titles or photos (2013085)
Date Published: 4/20/2012

Socialcast On Premise
User is marked as Alumni in Socialcast On Premise (2015750)
Date Published: 4/20/2012
Enabling public or external Internet access to Socialcast On Premise behind a firewall (2013689)
Date Published: 4/20/2012
Uploaded images are not displayed in Socialcast when using a reverse proxy (2013693)
Date Published: 4/20/2012
Posting or replying to Socialcast via email truncates or corrupts message characters (2014386)
Date Published: 4/20/2012

SpringSource Tool Suite
Troubleshooting and locating information when a VMware product crashes or quits unexpectedly (2013086)
Date Published: 4/17/2012
Troubleshooting guest operating system issues when using VMware Products (2013163)
Date Published: 4/17/2012

 VMware Data Recovery
Hardening SSH with public key authentication for ESX, vSphere Management Assistant, and VMware Data Recovery (1031538)
Date Published: 4/17/2012
VMware Data Recovery 2.0 integrity check fails with the error: Trouble reading from destination volume, error -2241 (Destination index invalid/damaged) (2014249)
Date Published: 4/17/2012

VMware ESX
Downloading, licensing, and using VMware products (2010633)
Date Published: 4/17/2012
Troubleshooting storage issues when using VMware products (2013160)
Date Published: 4/17/2012
When using multiple VMkernel ports with port binding to access two or more storage arrays on different broadcast domains, rescan takes a long time (2017084)
Date Published: 4/16/2012
The Summary tab of the ESX host reports the warning: Unable to apply DRS resource settings on host (2013175)
Date Published: 4/19/2012

VMware ESXi
Locating information about VMware products ESXi, ESX, and vCenter Server (2010635)
Date Published: 4/17/2012
Change the collection level for Storage DRS and SIOC data counters in vSphere 5.0 by using the Level Mapping Utility (2014382)
Date Published: 4/18/2012
Installing VMware Tools in Windows Server 2000 SP4 fails with the error: The Microsoft Runtime DLL installer failed to complete installation (2017086)
Date Published: 4/17/2012
Deleting the dvportgroup/dvSwitch to which the dvPort is connected fails with the error: Cannot find a useable port in vDS dvSwitch01vDS dvSwitch01 port 2669 is reserved by entity VM119IS01NSUS01 vnic {vnic}, type:{type} (2013836)
Date Published: 4/17/2012
Unable to detach LUNs on ESXi 5.0 hosts installed with PowerPath/VE 5.7 (2016567)
Date Published: 4/19/2012
Restoring a virtual machine using Symantec Backup Exec 2010 R3 fails with the error: invalid configuration for device 2 (2017057)
Date Published: 4/18/2012

VMware Horizon Application Manager
Installation documentation links for VMware Infrastructure SDK, Horizon Application Manager, vCenter Lab Manager, and vFabric (2013109)
Date Published: 4/17/2012

VMware Service Manager
Call Search in Service Manager does not filter correctly on the CALL_CHECK_1 field column (2017731)
Date Published: 4/16/2012
Unable to see the Config Portability process in Service Manager applications (2017738)
Date Published: 4/16/2012
Service Manager report schedules display incorrect report parameters after the report is generated for the first time from the schedule (2017837)
Date Published: 4/16/2012
The SLA Alert Level for Calls and Requests in Service Manager remains green irrespective of the breach status (2017884)
Date Published: 4/16/2012
Service Manager SLA agreement events breach when calls are reopened (2018577)
Date Published: 4/19/2012
Missing tables in the Service Manager database (2018588)
Date Published: 4/19/2012
When an officer edits a customer record in Service Manger, the default partition of the customer is changed (2018678)
Date Published: 4/19/2012
MesageSendMessage API transaction in Service Manager inserts incorrect values to HD_MSGQUEUE (2018795)
Date Published: 4/20/2012
Unable to add the Business Service field as criteria in the CMDB Item Search in Service Manager (2018421)
Date Published: 4/18/2012
Service Manager 9.1 Server Console reports the Event log error: Unable to cast object of type 'Infra.Console.Query.ModuleRegister' to type 'Infra.Console.IConsoleModuleRegister' (2018585)
Date Published: 4/19/2012

VMware vCenter CapacityIQ
The vxpd log reports the error: Unable to log on locally as AD\ServiceCapIQ (1032680)
Date Published: 4/16/2012

VMware vCenter Configuration Manager
Cannot navigate to the previous report using a right-click in the vSphere Client vCenter Configuration Manager plug-in (2017136)
Date Published: 4/20/2012
Installing vCenter Configuration Manager fails with the error: No valid license keys found (2018718)
Date Published: 4/20/2012
Installing vCenter Configuration Manager 5.x fails with the error: Windows NT user or group 'FQDN \username' not found (2018720)
Date Published: 4/20/2012
vCenter Configuration Manager jobs fail to run and do not appear in the Jobs window (2018723)
Date Published: 4/20/2012
Adding or editing compliance templates does not result in logging events to the audit log (2016026)
Date Published: 4/18/2012
The deployment of Linux operating system distributions fails when you use Operating System Provisioning with custom disk configurations (2016216)
Date Published: 4/18/2012
RHEL 5.0 distributions are not deployed to the target machines by Operating System Provisioning (2016219)
Date Published: 4/18/2012
Adding duplicate machines in the Add Provisionable Machines wizard results in the addition of only the first machine (2016221)
Date Published: 4/18/2012
Provisionable Machines data grid continuously displays the Deploying job status (2016223)
Date Published: 4/18/2012
Deploying 10 to 25 Windows distributions at one time using Operating System Provisioning results in failed deployments (2016226)
Date Published: 4/18/2012
The list of operating system distributions and machines in the VCM Provision Operating System wizard displays the incorrect macProvision Operating System wizard displays incorrect machines and distributionshines and distributions (2016244)
Date Published: 4/18/2012
OSP Server data error appears when you enable or disable a registered server coldisable a registered server collection, or when you add or delete registered serverslection, or when you add or delete registered servers (2016815)

Date Published: 4/18/2012
The vCenter Resource Pools Summary data grid and Virtual Object Members data grids display more resource pools than appear appear in the vSphere ClientvSphere Client (2017135)
Date Published: 4/18/2012
Virtual Environments Compliance templates do not appear when you click Run Compliance in the vSphere Client VCM Plug-In  (2017140)
Date Published: 4/18/2012

VMware vCenter Converter
vCenter Converter converts primary partitions to extended primary (1034749)
Date Published: 4/19/2012

VMware vCenter Lab Manager
Virtual machines in vCenter Lab Manager are listed as Unknown in the Disk Space Freed Upon Deletion field (1020065)
Date Published: 4/16/2012

VMware vCenter Lifecycle Manager
Troubleshooting networking issues when using VMware products (2013105)
Date Published: 4/17/2012

VMware vCenter Operations Manager (vApp)
vCenter Operations Manager 5.0.x:  Problem with Capacity and Time Remaining calculations for VM and Datastore objects (2017003)
Date Published: 4/18/2012
Recovering the vCenter Operations Manager plug-in (2018599)
Date Published: 4/19/2012

VMware vCenter Operations Standard
vCenter Operations dashboard is grayed out with question marks (2013266)
Date Published: 4/16/2012

VMware vCenter Server
Creating a Windows 2008 R2 virtual machine by cloning using a customization specification fails with the error: can't complete the customization (2017439)
Date Published: 4/18/2012
Logging in to the vCenter Server 5.0 Web Client fails with the error: unable to connect to vCenter Inventory Service (2017750)
Date Published: 4/18/2012
Connecting to vCenter Server using the vSphere Client fails with the error: The request failed because of a connection failure. (2015014)
Date Published: 4/18/2012

VMware vCenter Update Manager
Installing vSphere 5 Web Client and Update Manager from the command line (2017466)

Date Published: 4/18/2012

VMware vCloud Director
Unable to quiesce a vCloud Director cell using cell-management-tool (2012151)
Date Published: 4/20/2012
Media filtering does not work in vCloud Director (2012446)
Date Published: 4/17/2012
Setting up Kerberos authentication for vCloud Director (2015986)
Date Published: 4/17/2012

VMware vCloud Usage Meter
Locating information about VMware vCloud products (2010631)
Date Published: 4/17/2012

VMware vShield
Locating and troubleshooting information about using SSL certificates in VMware Products (2013423)
Date Published: 4/17/2012

VMware vSphere Storage Appliance
Troubleshooting issues when managing your environment with VMware products (2013114)
Date Published: 4/17/2012

VMware Workstation
The VMware Workstation Shared Folders option is missing in Fedora 16 virtual machines (2016514)
Date Published: 4/16/2012