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Category Archives: Top 20

Top 20 NSX articles for October 2016

Top 20Here is our Top 20 NSX articles list for October 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. vsfwd connection to the NSX Manager fails
  2. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  3. “The pending transaction requires xxx MB free space” error when installing VIBs
  4. vCenter Server certificate validation error for external solutions in environments with Embedded Platform Services Controller
  5. Upgrading VMware vCNS 5.5.x to NSX 6.2.x
  6. Important information before upgrading to vSphere 6.0
  7. Installing VXLAN Agent fails with ESX Agent Manager displaying the error: Agent VIB module not installed
  8. Collecting diagnostic information for VMware NSX for vSphere 6.x
  9. Troubleshooting vShield Endpoint / NSX Guest Introspection
  10. Network connectivity issues after upgrade in NSX/VCNS environment
  11. Changing the VMware NSX for vSphere 6.x License from virtual machine to CPU
  12. Windows virtual machines using the vShield Endpoint TDI Manager or NSX Network Introspection Driver (vnetflt.sys) driver fails with a blue diagnostic screen
  13. Troubleshooting IPSec VPN in NSX for vSphere 6.x
  14. Troubleshooting NSX for vSphere 6.x Distributed Firewall (DFW)
  15. Licensing VMware vSphere 5.5.x/6.0.x and VMware NSX for vSphere 6.x
  16. NSX is unavailable from the vSphere Web Client Plug-in
  17. vCNS to NSX upgrade Fails
  18. DHCP relay agents do not function in NSX
  19. Build number on the VMware vCenter Server Summary tab does not update after adding a patch to VMware vShield Manager/NSX Manager
  20. Management Interface Guide: DLR Control VM – NSX

Top 20 Horizon View articles for October 2016

Top 20

Here is our Top 20 Horizon View articles list for October 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

 

  1. Virtual machine application runs slower than expected in ESXi
  2. Restart order of the View environment to clear ADLDS (ADAM) synchronization in Horizon View
  3. The View virtual machine is not accessible and the View Administration console shows the virtual machine status as Already Used
  4. Generating a Horizon View SSL certificate request using the Microsoft Management Console (MMC) Certificates snap-in
  5. Removing a standard (replica) connection server or a security server from a cluster of connection/security servers
  6. Using Microsoft Certreq to generate signed SSL certificates in VMware Horizon View
  7. Linked Clone pool creation and recomposition fails with VMware Horizon View 6.1.x and older releases
  8. Finding and removing unused replica virtual machines in the VMware Horizon View
  9. Installation order of End User Computing Agents for User Environment Manager (UEM) and App Volumes
  10. Troubleshooting SSL certificate issues in VMware Horizon View 5.1 and later
  11. Unable to save pool settings or create new pools in VMware View
  12. Manually deleting replica virtual machines in VMware Horizon View 5.x
  13. Disabling the HotAdd/HotPlug capability in ESXi 5.x and ESXi/ESX 4.x virtual machines
  14. Changing the log file behavior in the VMware View components
  15. Confirming that the userinit string is configured properly
  16. Determining which replica disk is used for a linked clone virtual machine
  17. Setting up an IPsec tunnel between a security server and a VMware View Connection Server instance
  18. Troubleshooting Persona Management
  19. View Manager Admin console displays the error: Error during provisioning: Unexpected VC fault from View Composer (Unknown)
  20. Creating a large number of Linked Clones in a single vApp fails with the error: Unable to access file xxx.vmdk since it is locked

Top 20 ESXi articles for October 2016

Top 20Here is our Top 20 ESXi articles list for October 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Using the VMware Knowledge Base
  2. Uploading diagnostic information for VMware using FTP
  3. How to purchase and file Pay Per Incident support for VMware products
  4. Collecting diagnostic information for VMware products
  5. ESXi host fails with PSOD when using Intel Xeon Processor E5 v4, E7 v4, and D-1500 families
  6. Support Contracts FAQs
  7. Uploading diagnostic information for VMware through the Secure FTP portal
  8. Snapshot removal task stops at 99% in ESXi/ESX
  9. Correlating build numbers and versions of VMware products
  10. Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x and 6.x
  11. End of General Support for vSphere 5.0 and vSphere 5.1
  12. “vm-support” command in ESX/ESXi to collect diagnostic information
  13. Build numbers and versions of VMware ESXi/ESX
  14. Recreating a missing virtual machine disk descriptor file
  15. Investigating virtual machine file locks on ESXi
  16. “esxcli software vib” commands to patch an ESXi 5.x/6.x host
  17. Downloading, licensing, and using VMware products
  18. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x, ESXi 5.x, and ESXi 6.x
  19. Creating a persistent scratch location for ESXi 4.x/5.x/6.0
  20. How to unmount a LUN or detach a datastore device from ESXi hosts

Top 20 vSAN articles for September 2016

Top 20Here is our Top 20 vSAN articles list for September 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Troubleshooting VSAN SSD congestion on vSphere 5.5
  2. VSAN 6.2 hybrid disk group performance degradation
  3. vSphere 5.5 Virtual SAN requirements
  4. How to capture performance statistics using VSAN Observer
  5. Support statement for 512e and 4K Native drives for VMware vSphere and VSAN
  6. Powering on virtual machines in VMware Virtual SAN 5.5 fails with error: Failed to create swap file
  7. Recommended settings for RAID0 logical volumes on certain 6G LSI based RAID VSAN
  8. VSAN 6.1/5.5 Update 3 Disk Groups show as Unmounted in the vSphere Web Client (DDH)
  9. Retaining virtual machines of Virtual SAN Beta cluster when upgrading to vSphere 5.5 Update 1
  10. Cannot view or add VSAN Storage Providers in vSphere Web Client
  11. Virtual SAN Health Service – Data Health – Virtual SAN Object Health
  12. Virtual SAN Health Service – Physical Disk Health – Overall Disk Health
  13. Virtual SAN Health Service – Physical Disk Health – Congestion
  14. Upgrading from VMware vSphere 5.5 EP06 or 5.5 P04 to vSphere 6.0 GA can cause VMware Virtual SAN Data Unavailability
  15. Upgrading Virtual SAN (VSAN) on-disk format from version 1 to 2
  16. “An error occurred while consolidating disks: msg.disklib.NOSPACE” in VSAN
  17. Using Oracle RAC on vSphere 6.x VSAN Datastore
  18. VMware virtual SAN storage provider fails during resyncwith the error: com.vmware.vim.binding.sms.fault.ServiceNotInitialized
  19. Virtual SAN Multicast performance test fails
  20. Shutting down and powering on a VSAN 6.x Cluster when vCenter Server is running on top of VSAN

Top 20 vRealize Operations Manager articles for September 2016

Top 20Here is our Top 20 vRealize Operations Manager articles list for September 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Optimization of vRealize Operations Manager generated capacity planning metrics in 6.3
  2. Adding additional storage to the VMware vRealize Operations Manager Analytics or UI virtual machine
  3. vRealize Operations Manager Sizing Guidelines
  4. vRealize Operations Manager 6.x is inaccessible, status of all nodes is Waiting for Analytics to Start
  5. Enabling SSH access in vRealize Operations Manager 6.x
  6. Changing a node hostname in a VMware vRealize Operations Manager vApp based cluster
  7. Understanding Feature Accommodation between VMware vSphere 6.0 and vRealize Operations 5.8.x and 6.0.1 Feature Accommodation
  8. Change the IP address on a vRealize Operations Manager 6.0.x single-node deployment
  9. VMware vRealize Operations Manager 6.x displays the critical alert: FSDB file corrupted for resourceInternalId
  10. Configuring an End Point Operations Management Agent silent configuration script to populate the required fields automatically
  11. How to manually change the status of the cluster in vRealize Operations Manager 6.x
  12. vRealize Operations Manager 6.0 displays erroneous alarm: Virtual Machine is experiencing high number of receiver packets dropped
  13. Searching for any of the migrated objects in the Inventory Explorer displays two copies
  14. vSphere 6.x tags are not populated in vRealize Operations Manager 6.x
  15. Upgrading Multiple Endpoint Operation Management Agents Simultaneously from a Script for Versions 6.2 to 6.3 and 6.2.1 to 6.3
  16. vRealize Operations Manager 6.3 Sizing Guidelines
  17. Home Dashboard is missing or empty after upgrading to vRealize Operations Manager 6.3
  18. Selecting a subset of the vCenter Server inventory to monitor in VMware vRealize Operations Manager Standard 1.0.x or Manager 5.x
  19. Configure a certificate for use with vRealize Operations Manager
  20. Collections against one or more vCenter Server data centers fail

Top 20 vRealize Automation articles for September 2016

Top 20Here is our Top 20 vRealize Automation (vRA) articles list for September 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Deleting an endpoint in vRealize Automation fails with the error: This endpoint is being used by # compute resources and # storage paths and cannot be deleted
  2. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  3. Logging in to a tenant with verified administrator credentials or user credentials fails in VMware vRealize Automation 6.2.x
  4. Using JXplorer to update the LDAP string for an identity source for VMware vRealize Automation 6.0.x, 6.1.x
  5. Removing a virtual machine from Management in VMware vRealize Automation or VMware vCloud Automation
  6. Certificate troubleshooting, supportability, and trust requirements for vRealize Automation 6.2
  7. Connecting to a resource using the Remote Console (VMRC) option in VMware vRealize Automation 6.2.1 fails with the error: Cannot establish a remote console connection
  8. “Unable to connect on port” error when logging in to the vRealize Orchestrator
  9. Provisioning virtual machines using VMware vRealize Automation workflows fails to progress through the expected lifecycle
  10. Installing or configuring VMware vRealize Automation fails with the error: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
  11. Migrating to a new SSO or recovering from a reinstallation of SSO in VMware vRealize Automation
  12. Configuring log rotation by file size in vRA appliance and vRO
  13. Various tasks fail after upgrading or migrating to VMware vRealize Automation 6.1.x or 6.2
  14. Signing VMware vRealize Automation certificates using an internal Microsoft CA signing authority
  15. Connecting the guest agent to IaaS on Windows 2012 fails with the error: Client certificate chain file not specified
  16. Setting the Kerberos token size for vRealize Automation deployments
  17. Changing the VMware vRealize Automation IaaS service account or updating the vRealize Automation IaaS service account password
  18. Logging in to the VMware vRealize Automation 6.2.x Appliance Management website fails with the error: Unable to authenticate user. Please try again
  19. Windows Session Authentication requirements for VMware vRealize Automation 6.2.x
  20. Troubleshooting 404 and 401 errors in VMware vRealize Automation 6.x by validating component configuration

Top 20 vCenter Server articles for September 2016

Top 20Here is our Top 20 vCenter articles list for September 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Licensing VMware vCenter Site Recovery Manager
  2. Resetting the VMware vCenter Server 5.x Inventory Service database
  3. Upgrading to vCenter Server 6.0 best practices
  4. vSphere handling of LUNs detected as snapshot LUNs
  5. How to repoint and re-register vCenter Server 5.1 / 5.5 and components
  6. ESXi 5.5 Update 3b and later hosts are not manageable after an upgrade
  7. Unmanaged workload is detected on datastore running SIOC
  8. vmware-dataservice-sca and vsphere-client status change from green to yellow
  9. How to register/add a VM to the Inventory in vCenter Server
  10. Downloading, licensing, and using VMware products
  11. Update sequence for vSphere 6.0 and its compatible VMware products
  12. Upgrading to vCenter Server 5.5 best practices
  13. Making a VMware feature request
  14. Enhanced vMotion Compatibility (EVC) processor support
  15. Update sequence for vSphere 5.5 and its compatible VMware products
  16. ESXi host disconnects intermittently when heartbeats are not received by vCenter Server
  17. Cannot remove or disable unwanted plug-ins from vCenter Server and vCenter Server Appliance
  18. Back up and restore vCenter Server Appliance/vCenter Server 6.0 vPostgres database
  19. vCenter Server 6.0 requirements for installation
  20. “Deprecated VMFS volume(s) found on the host” error in ESXi hosts

Top 20 NSX articles for September 2016

Top 20Here is our Top 20 NSX articles list for September 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Split-brain scenario on NSX/vShield Edge configured for High Availability (HA)
  2. Windows virtual machines using the vShield Endpoint TDI Manager or NSX Network Introspection Driver (vnetflt.sys) driver fails with a blue diagnostic screen
  3. Troubleshooting the NSX Manager Web Client Plug-In in NSX for vSphere 6.x
  4. Licensing VMware vSphere 5.5.x/6.0.x and VMware NSX for vSphere 6.x
  5. Netcpa issues in VMware NSX for vSphere 6.x
  6. The netcpa agent on an ESXi host fails to communicate with NSX controller(s) in VMware NSX for vSphere 6.x
  7. NSX is unavailable from the vSphere Web Client Plug-in
  8. Build numbers and versions of VMware NSX for vSphere
  9. vCenter Server access is blocked after creating a Deny All rule in DFW
  10. A virtual machine loses network connectivity during migration between resource pools, clusters or vApps in vCloud Networking and Security 5.1.4, 5.5.2 and NSX for vSphere 6.0.4
  11. VMware Virtual Appliances and customizations to operating system and included packages
  12. VMware NSX controller deployment fails with the error Timeout on waiting for controller ready
  13. Changing the VMware NSX for vSphere 6.x License from virtual machine to CPU
  14. After upgrading to VMware ESXi 5.5 Patch Release ESXi550-201504002, virtual machines using VMware NSX for vSphere 6.x or Cisco Nexus 1000v are unable to communicate across hosts
  15. Troubleshooting VMware NSX for vSphere 6.x
  16. Troubleshooting VMware NSX Manager
  17. Troubleshooting NSX Edge High Availability (HA) issues
  18. Environment with more than one NSX Manager visible on the vSphere Web Client on the Host Preparation page in VMware NSX for vSphere 6.x
  19. Reverse Path Forwarding in NSX 6.x and vCNS 5.x Edge
  20. The uplink port name information is missing from tables after upgrading from VMware vCloud Networking and Security 5.x to VMware NSx for vSphere 6.2

Top 20 Horizon View articles for September 2016

Top 20Here is our Top 20 Horizon View articles list for September 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

 

  1. Cannot detach a Persistent Disk in VMware View Manager 4.5 and later
  2. Provisioning View desktops fails due to customization timeout errors
  3. Manually deleting replica virtual machines in VMware Horizon View 5.x
  4. Administration dashboard in VMware Horizon View reports the error: Server’s certificate cannot be checked
  5. View Client 5.x on Windows fails to connect to Connection Server 5.1.x
  6. Creating or recomposing a pool fails with error: Invalid value for parameter dgid passed to view composer function
  7. VMware Horizon View Best Practices
  8. Troubleshooting USB redirection problems in VMware View Manager
  9. Determining which replica disk is used for a linked clone virtual machine
  10. Setting up an IPsec tunnel between a security server and a VMware View Connection Server instance
  11. View Manager Admin console displays the error: Error during provisioning: Unexpected VC fault from View Composer (Unknown)
  12. Deploying or recomposing a linked clone pool fails with the error: Failed to relocate disposable (waited 0 seconds)
  13. Installation order of End User Computing Agents for User Environment Manager (UEM) and App Volumes
  14. Enabling ThinPrint logging in VMware View Manager
  15. View Persona Management features do not function when Windows Client-Side Caching is in effect
  16. Provisioning View desktops fail with the error: View Composer Fault: VC operation exceeded the task timeout limit set by View Composer
  17. Cannot access the VMware View Admin page
  18. Deploying or recomposing View desktops fails when the parent virtual machine has CBT enabled
  19. Update Option Values tasks visible in VMware vCenter Server after enabling Content Based Read Cache
  20. Connecting to a VMware View Desktop using PCoIP fails with a black screen

Top 20 ESXi articles for September 2016

Top 20Here is our Top 20 ESXi articles list for September 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Recreating a missing virtual machine disk descriptor file
  2. Troubleshooting an ESXi/ESX host in non responding state
  3. vMotion of virtual machine fails on certain models of Intel Processor
  4. VMware End User License Agreements
  5. Licensing VMware vCenter Site Recovery Manager
  6. Unable to delete the virtual machine snapshots
  7. End of General Support for vSphere 5.0 and vSphere 5.1
  8. Restarting the Management agents in ESXi
  9. Connectivity to a VMFS5 datastore is lost when using VAAI ATS heartbeat
  10. Unmanaged workload is detected on datastore running SIOC
  11. Resolving the CID mismatch error: The parent virtual disk has been modified since the child was created
  12. “maximum consolidate retries was exceeded for scsix:x” error in ESXi
  13. How to register/add a VM to the Inventory in vCenter Server
  14. Downloading, licensing, and using VMware products
  15. Update sequence for vSphere 6.0 and its compatible VMware products
  16. ESXi 5.5 Update 3b and later hosts are not manageable after an upgrade
  17. Collecting diagnostic information for VMware products
  18. “LINT1 motherboard interrupt” error in an ESX/ESXi host
  19. Using the esxcli storage vmfs unmap command to reclaim VMFS deleted blocks on thin-provisioned LUNs
  20. Understanding lost access to volume messages in ESXi 5.5/6.x