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Category Archives: Top 20

Top 20 vRealize Automation articles for August 2016

Top 20Here is our Top 20 vRealize Automation (vRA) articles list for August 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  2. Using JXplorer to update the LDAP string for an identity source for VMware vRealize Automation 6.0.x, 6.1.x
  3. Connection between VMware vRealize Automation and embedded vRealize Orchestrator fails with the error: Cannot connect to Orchestrator server
  4. Users are unable to see some infrastructure tabs in vRA 7.0.x
  5. Deleting an endpoint in vRealize Automation fails with the error: This endpoint is being used by # compute resources and # storage paths and cannot be deleted
  6. Connecting to a resource using the Remote Console (VMRC) option in VMware vRealize Automation 6.2.1 fails with the error: Cannot establish a remote console connection
  7. VMware vRealize Orchestrator endpoint data collection fails
  8. Migrating to a new SSO or recovering from a reinstallation of SSO in VMware vRealize Automation
  9. Provisioning multiple virtual machines in VMware vRealize Automation with external workflows fail with Timeout on signal errors
  10. Deploying a virtual machine using a clone workflow in vRealize Automation 6.x fails with the error: The object has already been deleted or has not been completely created
  11. Multi-Machine Blueprint Reported as Partially Succeeded But All the Components Provisioned Correctly
  12. After upgrading the VMware vRealize Automation Identity Appliance to 6.2.3, the vmware-stsd service fails to start
  13. Log locations for VMware vRealize Automation 7.x
  14. Request to destroy a machine fails in VMware vRealize Automation 7.0.x
  15. vRealize Automation services fail when modifying the vIDM database
  16. vRealize Automation 7.X Manager Service extensibility callouts to Event Broker fails
  17. Services take a long time or fail to start in vRealize Automation High Availability environment
  18. Provisioning a machine using VMware vRealize Automation fails with the error: Error executing query usp_SelectHostReservation
  19. Installing or configuring VMware vRealize Automation fails with the error: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
  20. Mounting a CD-ROM or ISO in vRealize Automation using vRealize Orchestrator

Top 20 vCenter Server articles for August 2016

Top 20Here is our Top 20 vCenter articles list for August 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Investigating virtual machine file locks on ESXi/ESX
  2. Using the VMware Knowledge Base
  3. Uploading diagnostic information for VMware through the Secure FTP portal
  4. Correlating build numbers and versions of VMware products
  5. Licensing VMware vCenter Site Recovery Manager
  6. Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x and 6.x
  7. Resetting the VMware vCenter Server 5.x Inventory Service database
  8. Downloading, licensing, and using VMware products
  9. Build numbers and versions of VMware vCenter Server
  10. How to repoint and re-register vCenter Server 5.1 / 5.5 and components
  11. vSphere handling of LUNs detected as snapshot LUNs
  12. Upgrading to vCenter Server 6.0 best practices
  13. How to consolidate snapshots in vSphere 5.x/6.0
  14. ESXi 5.5 Update 3b and later hosts are not manageable after an upgrade
  15. Collecting diagnostic information for VMware vCenter Server 4.x, 5.x and 6.0
  16. How to enable EVC in vCenter Server
  17. Upgrading to vCenter Server 5.5 best practices
  18. VMware End User License Agreements
  19. “Failed to verify the SSL certificate for one or more vCenter Server Systems” error in the vSphere Web Client
  20. VMware vCenter Server 5.x fails to start with the error: Failed to add LDAP entry

Top 20 NSX articles for August 2016

Top 20Here is our Top 20 NSX articles list for August 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Installing VXLAN Agent fails with ESX Agent Manager displaying the error: Agent VIB module not installed
  2. vCenter Server certificate validation error for external solutions in environments with Embedded Platform Services Controller
  3. “The pending transaction requires xxx MB free space” error when installing VIBs
  4. Duplicate VTEPs in ESXi hosts after rebooting vCenter Server
  5. NSX 6.2.3 DLR HA nodes remain in a split brain state
  6. DFW rules using SG not correctly being applied to VMs after NSX 6.2.3 install or upgrade
  7. SNMP MIB module file download
  8. NSX Controller disconnected or isolates intermittently
  9. Virtual machines lose network connectivity in NSX 6.2.x
  10. Network connectivity issues after upgrade in NSX/VCNS environment
  11. NSX is unavailable from the vSphere Web Client Plug-in
  12. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  13. Upgrading VMware vCNS 5.5.x to NSX 6.2.x
  14. NSX Manager consistently at 100% CPU utilization
  15. VMs lose network connectivity in NSX with DLR HA
  16. Collecting diagnostic information for VMware NSX for vSphere 6.x
  17. Installation Status appears as Not Ready in NSX
  18. vCenter Server access is blocked after creating a Deny All rule in DFW
  19. Configuring syslog server for VMware NSX for vSphere 6.x controllers
  20. Configuring the NSX SSO Lookup Service fails

Top 20 Horizon View articles for August 2016

Top 20Here is our Top 20 Horizon View articles list for August 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

 

  1. Removing invalid linked clone entries automatically using the ViewDBChk tool in VMware Horizon View 5.3 and later versions
  2. Virtual machine application runs slower than expected in ESXi
  3. Finding and removing unused replica virtual machines in the VMware Horizon View
  4. Restart order of the View environment to clear ADLDS (ADAM) synchronization in View 4.5, 4.6, 5.0, 5.1, 5.2, 5.3, 6.0, and 6.1
  5. Linked Clone pool creation and recomposition fails with VMware Horizon View 6.1.x and older releases
  6. Removing a standard (replica) connection server or a security server from a cluster of connection/security servers
  7. Generating a Horizon View SSL certificate request using the Microsoft Management Console (MMC) Certificates snap-in
  8. Manually deleting replica virtual machines in VMware Horizon View 5.x
  9. Confirming that the userinit string is configured properly
  10. Provisioning View desktops fails due to customization timeout errors
  11. The View virtual machine is not accessible and the View Administration console shows the virtual machine status as Already Used
  12. Forcing replication between ADAM databases
  13. Provisioning VMware Horizon View desktops fails with error: View Composer Agent initialization error (16): Failed to activate software license
  14. Administration dashboard in VMware Horizon View reports the error: Server’s certificate cannot be checked
  15. Connecting from the View Client to a VMware View desktop using PCoIP protocol over a WAN fails with the error: The connection to the remote computer ended
  16. Changing the log file behavior in the VMware View components
  17. Determining which replica disk is used for a linked clone virtual machine
  18. Performing an end-to-end backup and restore for VMware View Manager
  19. Network adapter disappears from a Windows virtual machine
  20. Troubleshooting USB redirection problems in VMware View Manager

Top 20 ESXi articles for August 2016

Top 20Here is our Top 20 ESXi articles list for August 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Collecting diagnostic information for VMware ESX/ESXi
  2. Snapshot removal task stops at 99% in ESXi/ESX
  3. Support Contracts FAQs
  4. Investigating virtual machine file locks on ESXi/ESX
  5. PSOD with Intel Xeon CPU E5-26xx v4 CPUs
  6. How to purchase and file Pay Per Incident support for VMware products
  7. Using the VMware Knowledge Base
  8. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x, ESXi 5.x, and ESXi 6.x
  9. Uploading diagnostic information for VMware through the Secure FTP portal
  10. Restarting the Management agents in ESXi
  11. Correlating build numbers and versions of VMware products
  12. Licensing VMware vCenter Site Recovery Manager
  13. “esxcli software vib” commands to patch an ESXi 5.x/6.x host
  14. Product offerings for vSphere 5.x
  15. ESXi 5.x with E1000e adapter fails with purple diagnostic screen
  16. Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x and 6.x
  17. Recreating a missing virtual machine disk descriptor file
  18. How to unmount a LUN or detach a datastore device from ESXi hosts
  19. Collecting diagnostic information for VMware products
  20. Creating a persistent scratch location for ESXi 4.x/5.x/6.0

Top 20 ESXi articles for July 2016

Top 20Here is our Top 20 ESXi articles list for July 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Uploading diagnostic information for VMware through the Secure FTP portal
  2. Support Contracts FAQs
  3. Commands to monitor snapshot deletion in ESXi/ESX
  4. How to purchase and file Pay Per Incident support for VMware products
  5. Uploading diagnostic information for VMware using FTP
  6. Downloading, licensing, and using VMware products
  7. Licensing VMware vCenter Site Recovery Manager
  8. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x, ESXi 5.x, and ESXi 6.x
  9. ESXi 5.x with E1000e adapter fails with purple diagnostic screen
  10. Recreating a missing virtual machine disk descriptor file
  11. Using the VMware Knowledge Base
  12. Product offerings for vSphere 5.x
  13. ESXi hosts are no longer manageable after an upgrade
  14. Installing patches on an ESXi 5.x/6.x host from the command line
  15. Enabling or disabling VAAI ATS heartbeat
  16. Restarting the Management agents in ESXi
  17. Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x and 6.x
  18. Consolidating snapshots in vSphere 5.x/6.0
  19. “maximum consolidate retries was exceeded for scsix:x” error in ESXi
  20. Build numbers and versions of VMware ESXi/ESX

Top 20 Horizon View articles for July 2016

Top 20Here is our Top 20 Horizon View articles list for July 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

 

  1. Restart order of the View environment to clear ADLDS (ADAM) synchronization in View 4.5, 4.6, 5.0, 5.1, 5.2, 5.3, 6.0, and 6.1
  2. Provisioning View desktops fails due to customization timeout errors
  3. Linked Clone pool creation and recomposition fails with VMware Horizon View 6.1.x and older releases
  4. Manually deleting replica virtual machines in VMware Horizon View 5.x
  5. Poor virtual machine application performance may be caused by processor power management settings
  6. Removing a standard (replica) connection server or a security server from a cluster of connection/security servers
  7. Recommended restart cycle of the VMware Horizon View environment
  8. Forcing replication between ADAM databases
  9. Confirming that the userinit string is configured properly
  10. Generating a Horizon View SSL certificate request using the Microsoft Management Console (MMC) Certificates snap-in
  11. VMware View SVGA driver reports newer version than the installed View Agent version
  12. Configuring security protocols on components to connect the View Client with desktops
  13. Error attaching to SVGADevTap, error 4000: EscapeFailed reported by PCoIP server
  14. Location of VMware View log files
  15. Using the vdmadmin command to exclude or include a domain on a search list for View Administrator or Security Server
  16. Finding and removing unused replica virtual machines in the VMware Horizon View
  17. Connecting to View Connection Server with SmartCard authentication enabled fails with the error: Smart Card or Certificate authentication is required
  18. View Persona Management features do not function when Windows Client-Side Caching is in effect
  19. Deploying or recomposing View desktops fails when the parent virtual machine has CBT enabled
  20. Performing an end-to-end backup and restore for VMware View Manager

Top 20 NSX articles for July 2016

Top 20Here is our Top 20 NSX articles list for July 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. vCenter Server or Platform Services Controller certificate validation error for external VMware Solutions in vSphere 6.0
  2. Licensing VMware vSphere 5.5.x/6.0.x and VMware NSX for vSphere 6.x
  3. Deploying VMware NSX for vSphere 6.x through Auto Deploy
  4. vCenter Server or Platform Services Controller certificate validation error messages for external solutions in environments with a External Platform Services Controller
  5. Troubleshooting NSX Edge High Availability (HA) issues
  6. Slow VMs after upgrading VMware tools in NSX / vCloud Networking and Security
  7. ESXi host fails with purple diagnostic screen in NSX environment
  8. VMs learning the DLR pMac as the VM default gateway
  9. TCP and UDP Ports required to access VMware vCenter Server, VMware ESXi and ESX hosts, and other network components
  10. Windows virtual machines using the vShield Endpoint TDI Manager or NSX Network Introspection Driver (vnetflt.sys) driver fails with a blue diagnostic screen
  11. vCenter Server certificate validation error for external solutions in environments with Embedded Platform Services Controller
  12. Troubleshooting the NSX Manager Web Client Plug-In in NSX for vSphere 6.x
  13. The netcpa agent on an ESXi host fails to communicate with NSX controller(s) in VMware NSX for vSphere 6.x
  14. Migration of Service VM (SVM) may cause ESXi host issues in VMware NSX for vSphere 6.x
  15. ESXi 5.5.x/6.0.x host in a VMware NSX for vSphere 6.2.1 environment fails with a purple diagnostic screen and reports the backtrace: PFFilterPacket and VSIPDVFProcessSlowPathPackets
  16. Duplicate VTEPs in ESXi hosts after rebooting vCenter Server
  17. Networking & Security pages are blank in vSphere Web Client after a downgrade or backed-out upgrade of NSX Manager
  18. Unexpected TCP interruption on TCP sessions during Edge High Availability (HA) failover in VMware NSX for vSphere 6.2.x
  19. NSX Edge is unmanageable after upgrading to NSX 6.2.3
  20. Installation Status appears as Not Ready in NSX

Top 20 vCenter Server articles for July 2016

Top 20Here is our Top 20 vCenter articles list for July 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Uploading diagnostic information for VMware using FTP
  2. Downloading, licensing, and using VMware products
  3. Licensing VMware vCenter Site Recovery Manager
  4. Collecting diagnostic information for VMware vCenter Server 4.x, 5.x and 6.0
  5. Using the VMware Knowledge Base
  6. Best practices for upgrading to vCenter Server 6.0
  7. ESXi hosts are no longer manageable after an upgrade
  8. Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x and 6.x
  9. Consolidating snapshots in vSphere 5.x/6.0
  10. Diagnosing an ESXi/ESX host that is disconnected or not responding in VMware vCenter Server
  11. How to unlock and reset the vCenter SSO administrator password
  12. Resetting the VMware vCenter Server 5.x Inventory Service database
  13. Correlating build numbers and versions of VMware products
  14. Back up and restore vCenter Server Appliance/vCenter Server 6.0 vPostgres database
  15. Build numbers and versions of VMware vCenter Server
  16. Re-pointing and re-registering VMware vCenter Server 5.1 / 5.5 and components
  17. “Deprecated VMFS volume(s) found on the host” error in ESXi hosts
  18. vmware-dataservice-sca and vsphere-client status change from green to yellow
  19. Investigating virtual machine file locks on ESXi/ESX
  20. VMware End User License Agreements

Top 20 vRealize Automation articles for July 2016

Top 20Here is our Top 20 vRealize Automation (vRA) articles list for July 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

  1. Unable to add Active Directory users or groups to vCenter Server Appliance or vRealize Automation permissions
  2. Using JXplorer to update the LDAP string for an identity source for VMware vRealize Automation 6.0.x, 6.1.x
  3. Connection between VMware vRealize Automation and embedded vRealize Orchestrator fails with the error: Cannot connect to Orchestrator server
  4. Users are unable to see some infrastructure tabs in vRA 7.0.x
  5. Deleting an endpoint in vRealize Automation fails with the error: This endpoint is being used by # compute resources and # storage paths and cannot be deleted
  6. Connecting to a resource using the Remote Console (VMRC) option in VMware vRealize Automation 6.2.1 fails with the error: Cannot establish a remote console connection
  7. VMware vRealize Orchestrator endpoint data collection fails
  8. Migrating to a new SSO or recovering from a reinstallation of SSO in VMware vRealize Automation
  9. Provisioning multiple virtual machines in VMware vRealize Automation with external workflows fail with Timeout on signal errors
  10. Deploying a virtual machine using a clone workflow in vRealize Automation 6.x fails with the error: The object has already been deleted or has not been completely created
  11. Multi-Machine Blueprint Reported as Partially Succeeded But All the Components Provisioned Correctly
  12. After upgrading the VMware vRealize Automation Identity Appliance to 6.2.3, the vmware-stsd service fails to start
  13. Log locations for VMware vRealize Automation 7.x
  14. Request to destroy a machine fails in VMware vRealize Automation 7.0.x
  15. vRealize Automation services fail when modifying the vIDM database
  16. vRealize Automation 7.X Manager Service extensibility callouts to Event Broker fails
  17. Services take a long time or fail to start in vRealize Automation High Availability environment
  18. Provisioning a machine using VMware vRealize Automation fails with the error: Error executing query usp_SelectHostReservation
  19. Installing or configuring VMware vRealize Automation fails with the error: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
  20. Mounting a CD-ROM or ISO in vRealize Automation using vRealize Orchestrator