This video discusses and demonstrates how to find your Customer Number in My VMware.
The Customer Number is a 10-digit numeric unique identifier that is assigned to each customer. The Customer Number is created when you create a My VMware profile or when a new order is placed for users that do not have a My VMware profile. Customer Numbers are unique to individuals (similar to a personal identification number).
You can use your Customer Number to:
Log in to My VMware
File Support Requests by phone using the interactive voice response system (IVR)
When working directly with a Customer Service Representative
Each video within the series will focus on a particular method as outlined within the associated Knowledge Base article.
For more information about installing a specific async driver release, see the /doc/README.txt file within the async driver release zip file. Async drivers are developed by third-party vendors and are subjected to the VMware certification process. They are released in a ESXi software package called a vSphere Installation Bundle (VIB)
Today we have two new videos which demonstrate How to remove linked clones or stale virtual desktops from the View Composer database.
The two videos are actually two parts of one solution. Part 1 focuses on the procedures for the more recent versions of the VMware View and Horizon View products whereas Part 2 contains the necessary procedures for older versions of the products.
In this video we demonstrate how to restart the management agents running on a VMware vSphere ESXi or ESX host.
For troubleshooting purposes, it may be necessary to restart the management agents on your ESXi or ESX host. This video tutorial goes through the steps that you will need to take in order to restart the management agents (mgmt-vmware and vmware-vpxa) directly on the vSphere ESXi or ESX host server.
From time to time as a vSphere ESX/ESXi administrator you may need to quickly find out what firmware levels and driver versions are present on your ESX (or ESXi) host in regards to your Network and Storage interface cards. Our video today shows you how!
This new tutorial demonstrates how to determine the driver and firmware versions for Host Bus Adapters (HBA) and physical network interface cards on VMware vSphere ESXi/ESX 4.x and 5.x.
Today we have a new VMware Workstation video. In this tutorial we discuss and demonstrate how to use VMware KVM Mode with VMware Workstation 10.x.
VMware Workstation 10.x allows users to run Workstation in VMware KVM mode. This mode allows you to switch between active virtual machines using hotkeys. Virtual machines can be run in full-screen without launching the Workstation UI and manage their power state via CLI (command line interface). VMware KVM mode can be used as an alternative to run virtual machines only in full screen, allowing switching between them using a configurable hot key.
Note: VMware KVM mode is only available for Windows version of Workstation 10.x. As well, VMware Tools must be installed on the guest operating system.
Today we have a new My VMware video which discusses and demonstrates Adding and removing users in My VMware.
In this tutorial you’ll learn:
How to share folders with existing account users
How to invite new users to folders and Subscription Services, and accounts
Remove users from folders, Subscription Services, and accounts
If you see users missing from your account or there are users you do not recognize, it is likely because My VMware provides a comprehensive view of your organization’s product support and users with VMware. All users that previously had access to licenses and contracts are converted to My VMware and associated with the account that owns the licenses.
If you think a user is missing, first check all the accounts you are associated with to ensure a missing user is not located in another account. If the user is not in another account, contact your Super User as they have complete visibility into the account.
We have a new video today which will be of interest to those of you wondering how VMware’s new Virtual SAN offering operates with other VMware solutions that you may have in your environment, specifically with vSphere Replication and Site Recovery Manager.
We look at how you can perform a planned migration of a set of virtual machines from a traditional storage infrastructure onto your virtual SAN cluster.