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Category Archives: KBTV

Accessing VMware Downloads through My VMware (Updated)

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Back in April of this year we released the video: Accessing VMware Downloads through My VMware. The My VMware portal was updated last week and some new features were introduced. One such change in this new release was that of the process for accessing VMware Downloads through the site.

Because the process had changed we updated both the content of the associated Knowledge Base article Accessing VMware downloads (2006993) and also the video tutorial demonstrating the process.

The new video has been embedded into the Knowledge Base article and is also available for viewing here.

Using VMware Workstation virtual machines in VMware Fusion

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Today we have a new video which is specifically geared towards users of our Consumer Desktop products including VMware Workstation and VMware Fusion.

This video tutorial discusses and demonstrates how you can use VMware Workstation virtual machines in VMware Fusion. Fusion and Workstation virtual machines are interchangeable and can be easily moved between the two platforms without the need to use VMware Converter. The virtual disk formats are the same and the virtual machines can be used in either platform.

For additional information see VMware Knowledge Base article Using VMware Workstation virtual machines in Fusion (1002320).

Note: For best viewing results, ensure that the 720p setting is selected and view in full screen mode.

Collecting diagnostic information from vSphere using the vSphere Web Client

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When working with VMware Technical Support you will routinely be asked to provide diagnostic log bundles from your vSphere environment.  Our technical support staff use these in their investigation of your reported issues and in some instances to determine root cause.

We have a new video today which discusses and demonstrates how you can use the vSphere Web Client to collect the diagnostic information for the ESXi and vCenter Server systems, which run in your vSphere 5.1 environment.

This video is specifically geared towards users of our vSphere 5.1 product suite.

In this tutorial you will be guided through the necessary steps for gathering the log bundles from your vSphere 5.1 systems using the vSphere Web Client.

When the vSphere Web Client is connected to the vCenter Server system, you can select hosts from which to generate and download system log files and the option to include vCenter Server and vSphere Web client logs.

For additional information, see VMware Knowledge Base article Collecting diagnostic information for ESX/ESXi hosts and vCenter Server using the vSphere Web Client (2032892).

Note: For best viewing results, ensure that you have the 720p setting selected and that you are viewing using the full screen mode.

VMware Store purchasing and order details

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We have a new video today which discusses and demonstrates the VMware Online Store purchasing process and order details.

In this short video tutorial you will see how you can use My VMware to place and review your orders made through the VMware Store.

For additional information, refer to VMware Knowledge Base article: VMware Store purchasing and order details (2006980).

Note: For best viewing results, ensure that the 720p setting is selected and view using the full screen mode.

Locating your VMware Workstation serial number

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Ever wondered how to locate your VMware Workstation serial number after the software has been installed on your machine?

We present you with a new video today, geared towards users of our VMware Workstation product.

The serial number is listed in the order confirmation email you receive for your Workstation purchase. Workstation License Keys that have been registered will be listed in your My VMware account. See Knowledge Base article: Viewing license keys in My VMware (2006831) for additional details.

For additional information, see the associated VMware Knowledge Base article Locating the VMware Workstation serial number (1000069).

Note: For best viewing experience, ensure that the 720p quality setting is selected and view in full screen mode.

Licensing VMware Fusion

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Hi folks,

We have a new video today which is brief and straight to the point. This video is specifically geared towards first-time users of our VMware Fusion product.

This video discusses and demonstrates how you can license VMware Fusion.

In this brief video tutorial you will learn how quick and easy it is to license your VMware Fusion product installation on your Mac operating system.

For more information, see VMware Knowledge Base article Licensing VMware Fusion (2014287).

Note: For best viewing experience, ensure the 720p quality setting is selected and view using full screen mode.

Accessing VMware Downloads through My VMware

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We have a new video for you today which discusses and demonstrates how to access your VMware Downloads using My VMware. This tutorial is short, sweet and straight to the point, providing a basic overview and is specifically geared towards towards users who aren’t familiar with My VMware.

For additional details and instructions, check out VMware Knowledge Base article Accessing VMware downloads (2006993).

Note: For best viewing results, ensure that the 720p quality setting is selected and view in full screen mode.

Upgrading from VMware Workstation 8 to Workstation 9

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Greetings folks!

VMware WorkstationWe have a new video today which is specifically geared towards users of our VMware Workstation product.

This video discusses and demonstrates upgrading from VMware Workstation version 8 to VMware Workstation version 9. The video tutorial depicts the process from a Windows-based environment’s perspective, however the instructions also apply to a Linux based installation.

You will need a valid My VMware account in order to download the Workstation installer binary from the vmware.com website.

For additional details and instructions, check out VMware Knowledge Base article Upgrading from Workstation 8 to Workstation 9 (2034040).

Note: For best viewing results, ensure that the 720p quality setting is selected and view using full screen mode.

How to License VMware Workstation

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Today we have a new video which discusses and demonstrates how to license VMware Workstation.

This tutorial is short, straight-to-the-point and specifically geared towards users who are new to VMware Workstation.

For the purpose of this video tutorial we used VMware Workstation 9.x running on a Windows-based system, however the instructions also apply to a Linux-based installation.

For full instructions, see VMware Knowledge Base article Licensing VMware Workstation (2014291).

Note: For best viewing results, ensure that the 720p quality setting is selected and view in full screen mode.

Installing Mac OS X 10.8 (Mountain Lion) as a guest operating system in VMware Fusion 5

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Greetings KBTV fans and a very happy Friday to you!

Today we have a new video for our VMware Fusion users which discusses and demonstrates installing Mac OS X 10.8 (Mountain Lion) as a guest operating system in VMware Fusion 5.

A few things to point out before trying this out in your own environments:

  • Apple’s End User License Agreement allows you to install up to two additional copies of Mountain Lion on your Mac, which is already running a retail version of Mountain Lion.
  • You cannot install OS X 10.8 on a Mac running OS X 10.7.
  • Installing Mountain Lion as a guest operating system is only supported in VMware Fusion 5 and not older VMware Fusion versions.

The installation process itself is relatively straight forward and easy. Between following this video tutorial and the written instructions in VMware Knowledge Base article Installing Mountain Lion as a guest operating system in VMware Fusion 5 (2033778), you should be all set.

Note: For best viewing results, ensure that the 720p quality setting is selected and view in full screen mode.

Enjoy the video and enjoy your weekend!