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Monthly Archives: November 2012

Installing the vCenter Multi-Hypervisor Manager plug-in for the vSphere Client

In this second video, we discuss and demonstrate installing the vCenter Multi Hypervisor Manager server plug-in for the vSphere Client.

The vCenter Multi-Hypervisor Manager server needs to be installed before you can use vCenter Server to manage 3rd-party hypervisors. You can install the vCenter Multi-Hypervisor Manager server on the same machine as vCenter Server if it runs on Windows or on a remote machine.

After you install the vCenter Multi-Hypervisor Manager server, you must install the vCenter Multi-Hypervisor Manager plug-in for the vSphere Client. The vCenter Multi-Hypervisor Manager plug-in provides a separate inventory tree and management functionality for third-party hypervisors in the vSphere Client.

Before installing the plug-in, ensure that the vCenter Multi-Hypervisor Manager server has been installed first. For additional details, see the VMware Knowledge Base article Installing vCenter Multi-Hypervisor Manager best practices (2036700).

Installing the vCenter Multi-Hypervisor Manager server

Hey there, KBTV fans!

Today we have two new videos for your viewing pleasure. In these videos we discuss and demonstrate how to install the vCenter Multi-Hypervisor Manager server and the vCenter Multi-Hypervisor Manager plug-in for the vSphere Client.

In the first of these two videos, we focus on the process for installing the vCenter Multi-Hypervisor Manager server.

The vCenter Multi-Hypervisor Manager server needs to be installed before you can use vCenter Server to manage 3rd-party hypervisors. You can install the vCenter Multi Hypervisor Manager server on the same machine as vCenter Server if it runs on Windows or on a remote machine.

Before installing, ensure that these prerequisites are met:

  • You have an account with administrator privileges on the vCenter Server system.
  • The Windows Remote Management service is running and configured on the vCenter Server machine and on the machine where you install the vCenter Multi-Hypervisor Manager server.
  • Your user account has sufficient rights to install the Visual C++ 2008 Redistributable Package. The vCenter Multi-Hypervisor Manager installer initiates the installation of the Visual C++ 2008 Redistributable Package.
  • (If you want to use a custom certificate for vCenter Multi-Hypervisor Manager) You have all the necessary certification authorities in the Trusted Root Certification Authority on the system where you want to install the vCenter Multi-Hypervisor Manager server.

For additional information, see the VMware Knowledge Base article Installing vCenter Multi-Hypervisor Manager best practices (2036700).

For instructions on how to install the vCenter Multi-Hypervisor Manger plugin for the vSphere Client, see the VMware Knowledge Base article Installing vCenter Multi-Hypervisor Manager plug-in best practices (2039704).

Using Partner Central to access and generate OEM monthly Support Reports

We have a new video today which is specifically geared towards and intended for VMware’s OEM Authorized Support Providers (ASP). If you are such a Partner, then this video should be of interest to you.

This video discusses and demonstrates how OEM Authorized Support Providers can use VMware Partner Central to access, view and generate OEM monthly Support Reports.

In this short and straight-to-the-point video tutorial you will learn:

  • How to access historical OEM monthly Support Reports
  • How to complete a OEM monthly Support Report

For additional instructions, see VMware Knowledge Base article OEM Authorized Support Providers Partner monthly Support Report (2038743).

Changing Billing/Shipping Address when purchasing Products

We’ve noticed a few customers contacting our Twitter account @vmwarecares regarding purchases they are making in our online store for either VMware Fusion or WMware Workstation. Some of you are going through the purchase process and when it comes to taking your credit card details, you notice the billing or shipping address is not what it should be. Since more than one of you have encountered this, I thought I’d address it here.

For this situation, we’ve created two Knowledge Base articles, one for Fusion, one for Workstation:

These cover in detail what you need to do, but it boils down to a requirement that your My VMware address be set before you start the purchase process.

Virtual Machines crash after Apple Update

VMware Support AlertRecently Apple released an update for 2012 Macs named MacBook Air and MacBook Pro Update 2.0. The update includes graphics performance and reliability enhancements. Some customers have reported that their virtual machines can crash after applying the Apple MacBook Pro and Air Update 2.0. The issue appears to be most frequently on 2012 Macs with nVidia GPUs when using certain Windows applications that use 3D acceleration. The VMware Engineering team is currently investigating this issue.

VMware Fusion users should refrain from applying this update.

VMware Fusion users who have already applied this update and are affected by this issue can work around it by disabling the Accelerate 3D Graphics option under Virtual Machine > Settings > Display.

For more information, updates, and resolution to this issue, see this KB article: Virtual machines fail while using 3D applications after applying Apple MacBook Air and MacBook Pro Update 2.0 (2040249).

Migrating virtual machines with Raw Device Mappings (RDMs)

To celebrate the Thanksgiving holiday in the US today, we have a new presentation, which we have incorporated into one of our very popular KB articles: Migrating virtual machines with Raw Device Mappings (RDMs) (1005241).

The presentation and KB article discusses some of the common questions that arise when migrating virtual machines that utilize Raw Device Mappings (RDMs).

  1. Warm migration (vMotion), where the virtual machine state as powered on.
  2. Cold migration, where the virtual machine state as powered off.
  3. Storage migration (Storage vMotion), where the virtual machine state as powered on.

Be sure to read the full content of the KB article for step-by-step instructions and much more additional information.

VMware Fusion 5 videos in the pipeline…

For those of you who have Apple-based systems and are running VMware Fusion 5, you may be excited to know that the KBTV team are currently working on some new Fusion 5-based video tutorials for your viewing pleasure.

Some of the topics that we will be looking at include:

  • Downloading and Installing VMware Fusion 5
  • Installing Mac OSX 10.8 (Mountain Lion) as a virtual machine in VMware Fusion 5
  • Installing Windows 8 as a virtual machine in VMware Fusion 5

Expect to see the first of these videos being uploaded towards the end of the week.

 

Getting Started with vSphere Web Client Programming – User Interface and Data Services

This video is the third in our 3-part video series entitled “Getting Started with vSphere Web Client Programming” which will provide some insights as well as some deep-dive training and step-by-step demonstrations and examples of how you can setup a platform for developing your own solutions for the vSphere Web Client.

This video explains the fundamentals of creating Data View UI extensions, using Mediator Classes with View Classes, and using the Data Access Manager (DAM) API to query the vSphere Inventory Service . It does this by examining the code in the views-properties-ui samples from the VWC (vSphere Web Client) SDK (Software Development Kit) and:

  • Showing the syntax for creating Data View UI extensions in the plugin.xml file
  • Viewing and explaining the relationship of a View Class to its corresponding Mediator Class for an extension, including how View Classes are injected into Mediator Classes
  • Examining and explaining how the VWC Framework injects the object in context in the Object Navigator into Mediator classes
  • Explaining the event-driven nature of the DAM API, including viewing how the sample code creates and responds to DAM events
  • Examining and explaining the use of Data Model Classes and the main models for querying the vSphere Inventory Services via DAM APIs

After following along with, this video, learners should be able to:

  • Create their own Data View UI Extensions in the plugin.xml file
  • Create their own simple View and Mediator classes for their UI Extensions
  • Use DAM APIs to query the vSphere Inventory Services:
  1. For a single property on the object in context
  2. For multiple properties on the object in context with and without property constraints
  3. For multiple properties on the object in context, and on properties related to the object in context using relation constraints
  • Build, load, and test their extensions

Note: As these three videos are aimed at providing a full class-room like training experience of the subject matter, the videos are actually quite long in duration with each video ranging between 45 minutes to 1 hour.

Note: For best viewing results, ensure that the 720p setting is selected and view in full screen mode

Getting Started with vSphere Web Client Programming – Creating User Interface extensions

Here is the second installment in our 3-part video series entitled Getting Started with vSphere Web Client Programming which will provide some insights as well as some deep-dive training and step-by-step demonstrations and examples of how you can setup a platform for developing your own solutions for the vSphere Web Client.

This video explains the fundamentals of creating vSphere Web Client (VWC) User Interface (UI) extensions. It does this by examining the code in the HelloWorld samples from the VWC SDK (Software Development Kit) and:

  • Showing the syntax for creating UI extensions in the plugin.xml file
  • Viewing and explaining the Flex code in the Application files
  • Viewing and explaining the ActionScript code in the ModuleClasses.as file
  • Viewing and explaining the role of View Classes in the context of Global View extensions
  • Demonstrating the result of the code

After following along with this video, learners should be able to:

  • Create their own VWC UI plugin projects using the STS (SpringSource Tool Suite) Flex Plugin project wizard
  • Create a Global View and Shortcut Extensions
  • Localize the plugin.xml and Flex classes
  • Build, load, and test their extensions, including building localization resources for their plugin

Note: As these three videos are aimed at providing a full class-room like training experience of the subject matter, the videos are actually quite long in duration with each video ranging between 45 minutes to 1 hour.

Note: For best viewing results, ensure that the 720p setting is selected and view in full screen mode.

Feedback form issue – VMware Knowledgebase

sorryWe are currently experiencing an issue with the feedback form at the bottom of our KB articles in the Knowledgebase. Customers providing feedback are finding their submissions being rejected.

We hope to have this problem resolved in the next week or so, in the meantime if you wish to cite a problem with a KB article or offer feedback, you can write on our Knowledgebase Facebook wall or start a thread in our online community forum.