VMware will be performing a system upgrade to several VMware web applications on Friday, July 20th, 2012 from 6:00PM until 10:00PM Pacific Time. During this time, we request that you file your Support Requests via phone.
If you need to file a support request while the upgrade is in progress, our global toll-free numbers for support can be found at: http://www.vmware.com/support/phone_support.html
These system upgrades are part of our commitment to continued service improvements and will help VMware better serve your needs. We appreciate your patience during this maintenance period.