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My VMware Update

My VMware had a successful first week with customers across the globe logging in and using all functionalities of the site, including downloading products and evaluations, submitting Support Requests, generating license keys, creating folders and more. Early in the week, customers experienced some issues with access and stability of the environment due to high-volume traffic. We have resolved these issues and are committed to providing an exceptional experience.

Please join us for an upcoming webinar training series to learn about the new features and functionalities of My VMware. The webinar series will help customers understand the basics of logging in and navigating the site, account management, managing license keys and Support Requests, and downloading and evaluating products. We encourage you to register today!

Please continue to send us feedback! We’ve already made a lot of progress and the input from customers is helping us target specific areas of concern and guiding our improvement roadmap.

Follow us on Twitter @vmwarecares for updates and helpful links.

If you have an issue and need to contact support:

Web: https://my.vmware.com/group/vmware/get-help

Phone: https://my.vmware.com/group/vmware/contact-vmware

One thought on “My VMware Update

  1. 8020Rule

    Sat 4/21/2012: Either there are significant site issues with the download area and myVMWare login, or, VMWare using the weekend to install fixes for issues earlier in the week. Not thrilled that the ‘store’ worked ok (i.e. take the money), but can’t download the purchased product. Fault Tolerance not working? Yeah, a little snarky because my Sat vmware geekdom plans are out the window.
    Not working:
    https://my.vmware.com/group/vmware/get-help
    http://www.vmware.com/download/
    http://www.vmware.com/web/vmware/downloads
    http://downloads.vmware.com/d/
    http://www.vmware.com/go/tryworkstation
    Working:
    http://store.vmware.com/store
    http://www.vmware.com/
    http://www.vmware.com/products/

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