Hi folks!

We have a new video for you today which discusses and demonstrates the procedures for collecting the diagnostic information support bundle in VMware Fusion. The video was created using Fusion 4.x but it is applicable to older versions of VMware Fusion as well.

VMware Technical Support routinely requests diagnostic information or a support bundle when a support request is handled. This diagnostic information contains logs and configuration files for your Mac, for Fusion, and for your virtual machine(s), and enables support to more quickly diagnose a problem.

For additional information check out VMware Knowledge Base article Collecting diagnostic information for VMware Fusion (1003894).