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Monthly Archives: December 2011

How to Fix an Unexpected Signal 10 error in VMware Fusion

Howdy y'all!

We have a new video for you which I am sure will be of a great help to any of you VMware Fusion users out there who have ever encountered a signal 10 error while trying to power-on or resume a virtual machine. 

Our video discusses and demonstrates the solution to this problem as described in Fixing an unexpected signal 10 error in Fusion (1018757).

Be sure to read the Knowledge Base article for additional information and context.

We invite you to experience ‘My VMware’

We have a major Beta announcement and invitation for everyone today.

VMware has been busily preparing a brand new and simple way for you to manage your product licenses and support. It's called:

My VMware

My VMware is a new, integrated, self-service, account-based site that is focused on simplifying and streamlining your interactions with VMware. My VMware will dramatically improve and transform the way you manage your VMware product licenses and support. And it's coming in the first half of 2012.

You are invited to participate in the Beta testing for My VMware and be one of the first to preview the key enhancements. Your feedback is very important to us and will contribute to the final look, feel, and usability of My VMware.

Things are getting underway, so come have a look!

 Sign me up!

VMware KBTV videos now even easier to find

Have you seen the new YouTube interface lately? They've made lots of improvements that make it easier to find what you're after. For instance, our very own VMware KBTV channel now has a sidebar with our featured playlists. Just pick one that interests you and sit back and learn from VMware Tech Support Engineers.

Screen Shot 2011-12-06 at 1.11.01 PM

Top 20 Articles for November 2011

Here is our Top 20 KB list for November 2011. This list is ranked by the number of times a VMware Support Service Request was resolved by following the steps in a published Knowledge Base article.

  1. Troubleshooting VMware High Availability (HA) (1001596)
  2. Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
  3. Best practices for using and troubleshooting VMware Converter (1004588)
  4. Enhanced VMotion Compatibility (EVC) processor support (1003212)
  5. Restarting the Management agents on an ESX or ESXi Server (1003490)
  6. Upgrading to vCenter Server 5.0 best practices (2003866)
  7. Consolidating snapshots (1007849)
  8. Virtual machine does not power on because of locked files (10051)
  9. Using esxtop to identify storage performance issues (1008205)
  10. Collecting diagnostic information for VMware Fusion (1003894)
  11. Purging old data from the database used by vCenter Server (1025914)
  12. Enabling syslog on ESXi 3.5 and 4.x (1016621)
  13. Diagnosing an ESX or ESXi host that is Disconnected or Not Responding in vCenter Server (1003409)
  14. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager (1008658)
  15. Cloning and converting virtual machine disks with vmkfstools (1028042)
  16. Collecting diagnostic information for VMware ESX/ESXi using the vm-support command (1010705)
  17. Upgrading to ESX 4.1 and vCenter Server 4.1 best practices (1022104)
  18. Collecting diagnostic information for VMware ESX/ESXi using the vSphere Client (653)
  19. Understanding virtual machine snapshots in VMware ESX (1015180)
  20. Virtual machines stop responding when any LUN on the host is in an all-paths-down (APD) condition (1016626)