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Trouble opening online support requests | Main | VMware Toolbar chatroom- pure gold!

April 16, 2010

VMware Toolbar Announcement

The Knowledgebase Team at VMware is happy to announce the immediate availability of a brand new browser toolbar:

 

VMware Support Toolbar

  • Instant access to patches, documentation, and more.
  • Built-in RSS and Twitter updates direct from Tech Support.
  • Live peer to peer chat lets you ask for help from other VMware experts and staff.
  • Custom search capabilities.
  • Works on IE, Firefox, Safari, and as of Feb 2011 Chrome.
  • No spyware; secure, safe, and private.

Another cool new capability the toolbar gives us is the ability to send a desktop alert to all customers with the toolbar installed. Under strict circumstances, we'd be able to popup a small window on your screen with important information. Of course, we'd never use this to spam our customers, its use would be restricted to critical messages.

Give the toolbar a try – we think you'll like it. And spread the word!

Click here to get started!

Comments

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pgns

Nice, but I'd be much more inclined to use this if it was a system tray based application rather than a browser toolbar.

Stephen Hart

How about a button to upload a collect-support-data file after a crash due to a bug ?

xinity

used with safari, the toolbar has desactived my 1password plugin and strange, now i fire up safari, i see 2 safari icons in my task list (cmd+tab)

Doug Wooten

Surprised by this one, just a bit boring for vmware. Would have expected it to plug in to VC and give updated stats or health but as said by VMTN it would be better as a system tray icon.

Phil

Great work. It doesn't display correctly with a dark-themed firefox persona/theme, but I still love it; it makes my job just a bit easier.

The comments to this entry are closed.

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