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Monthly Archives: March 2010

How to use the Virtual Network Editor in VMware Workstation

We have a new video today which guides you through using the Virtual Network Editor in VMware Workstation.

The video covers adding adapters, removing adapters, and modifying adapters. The video also covers changing DHCP settings and configuring NAT, including configuring the incoming port. This video was created using VMware Workstation 7, but the same basic steps apply other versions of VMware Workstation. If you need more information about using VMware Workstation, see http://www.vmware.com/support/pubs/ws_pubs.html

For more information and context, continue reading Using the Virtual Network Editor in VMware Workstation.

How to use the Virtual Network Editor in VMware Workstation

VMware Fusion Keyboard Issues—Best of the Docs

Keyboard-related issues come up from time to time in using VMware Fusion virtual machines, since Fusion users' keyboards vary so (Mac, Windows, querty, azerty, and more). Here are some excerpts from the docs and Communities to collect the best answers for keyboard issues. There are many more keyboard issues in Community threads — see the three-part post Finding vAnswers in VMware Communities for specific instructions and tips on searching Communities and posting questions there.

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What is the vSphere Management Assistant (vMA)?

The vSphere Management Assistant (vMA) is a virtual machine that includes prepackaged software such as a Linux distribution, the vSphere command‐line interface, and the vSphere SDK for Perl. Basically it is the missing service console for ESXi. But it’s more than that too.

This allows administrators to run scripts or agents that interact with ESX/ESXi and vCenter Server systems without having to explicitly authenticate each time. vMA can also collect ESX/ESXi and vCenter Server logs and store the information for analysis.

This latest video provides an overview of vMA and demonstrates the fastpass feature, which allows you to pass commands to the host or run scripts on the host and only enter the credentials one time. The video also demonstrates the vi-logger feature, which periodically collects the logs from the hosts it manages.

For more information and context, continue reading vSphere Management Assistant Documentation.

What is the vSphere Management Assistant (vMA)?

How to import / convert physical computers to virtual machines using VMware Workstation

Our latest video overviews importing or converting a physical computer (also called a physical machine) to virtual machines (VMs) using VMware Workstation. The video uses VMware Workstation 7, but the same basic steps apply to other versions of Workstation if that’s what you have. The video provides detailed information about the options available in the conversion wizard and walks you through all the steps.

For more information and context, continue reading the KB article: Converting physical machines to virtual machines using VMware Workstation.

How to import / convert physical computers to virtual machines using VMware Workstation

How to install patches or updates for your VMware ESX host using Update Manager

We have a new video for you today detailing installing patches or updates to your VMware ESX host using VMware vCenter Update Manager. This video was created using ESX 4.0 and Update Manager 4.0. The same basic steps apply to other versions of ESX. This video also shows you how to determine how often your host checks for patches or updates, where to schedule the task, and how to run the task manually.

For more information and context, continue reading the KB article: Updating an ESX host using vCenter Update Manager.

Updating an ESX host using vCenter Update Manager

How to virtualize an application using VMware ThinApp

This video walks you through the process of virtualizing an application using VMware ThinApp. The video uses the Setup Capture Wizard in Thinapp and provides some context to some of the screens you will interact with. Virtualizing an application lets you deploy it to many users without having to install the application on every system.

For more information and context, continue reading the KB article: Using the ThinApp Setup Capture wizard to virtualize an application.

Using the ThinApp Setup Capture wizard to virtualize an application

Finding Answers in VMware Communities—part 3

In part 1 of this post, we took a quick look at using VMware Community discussion forums to find the answer to a user’s doc feedback question. In part 2, we tried using the Google Search instead of the default Communities search. In both cases, we were looking to see whether someone had already answered our question in the forums. In this post, we’ll explore posting your own query.

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Finding Answers in VMware Communities—part 2

In part 1 of this post, we took a quick look at using VMware Community discussion forums to find the answer to a user’s doc feedback question. In this post, we’ll look at another way to search the forums.

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Finding Answers in VMware Communities

Here’s a doc feedback email we received recently: “I am running Windows XP in Fusion on my iMac. For the past 10 months it has been flawless, but now it’s locked at ‘Windows is Shutting Down’. I can’t seem to get it to restart with a Ctrl-Alt-Delete command or a reboot. Can you please tell me how to fix this problem?”

As is often the case with our feedback emails, it’s more of a support request than feedback on our docs (though, as always, we have to ask ourselves why the user didn’t find the answer in the help). As it turns out (also often the case), this question has been asked and answered in the VMware Fusion Community discussions.

I thought this would be a good case to illustrate how to find Answers in VMware Communities. For those of you not yet familiar with the Communities, they are a great resource when you have a specific problem not covered in the product help or user’s manual. (The knowledge base is another great resource, but that will be the subject of another post.)

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How does the VMware Technical Support escalation process work?

This video overviews the VMware Technical Support escalation process. The video details information that is found in various places on our website and consolidates it into this easy to follow video. Includes information about our Technical Support locations and model, as well as how to request an escalation and what to expect during an escalation.

VMware Technical Support escalation