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How to upload support logs and files for VMware Support to the VMware FTP server

This video provides steps for uploading diagnostic information like log bundles, or any other information a VMware Support Engineer requests to our FTP server. You might get this request from our TSEs (Tech Support Engineer), and the information is often critical in troubleshooting issues you’ve encountered while using VMware products.

How to upload support logs to VMware

Continue reading the KB article: Uploading diagnostic information to VMware for the video and full text.

One thought on “How to upload support logs and files for VMware Support to the VMware FTP server

  1. Federico

    I attached the logs from vmware.
    I have a cluster with three nodes.
    node1 day at 22:14 28/9/2011 stopped responding and did not migrate virtual machines to other nodes.
    I need help to identify the fault.
    thank you very much

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