VMware Knowledge Base Blog

All VMware Fusion users take note, two new KB articles we just posted today deal with two common problem customers are currently experiencing with upgrades from Windows XP to Windows 7, as well as the creation of new VMs using media. This is generating a spike in calls to our call center. If other customers are running into these problems, there's a good chance you are too.

If you are experiencing this:

• You cannot install Windows on a newly created virtual machine.
• A PXE boot screen displays during the creation of a new virtual machine.
• A newly created virtual machine does not recognize Windows installation media when booting

  then proceed to this KB: Cannot install Windows on a newly created virtual machine (1015406)

On the other hand, if you are experiencing these symptoms:

• Unable to upgrade from Windows XP to Windows 7.
• Errors during or after upgrade process from Windows XP to Windows 7

  then proceed directly to: Upgrading a VMware Fusion virtual machine from Windows XP to Windows 7 (1015396)