VMware KB Blog

On October 27th VMware launched VMware Fusion® 3 as well as Workstation 7. Unfortunately, our servers were not up to the task of dealing with the demand. Not only that, customers were not able to retrieve their serial keys or access the Licensing site. It was like a perfect storm was brewing.

While our IT Teams scurried to resolve the issues, the Knowledge Base Team too responded by creating an up-to-the-minute live document:

Alert: Licensing and upgrading VMware Fusion 3.0 / VMware Workstation 7

This KB article is still being updated as new information becomes available. If you have been affected by this, please read the KB. If you know how to spread the word to your friends and colleagues, please do so.

We apologize for any inconvenience this may have caused you.

UPDATE: Please read the Fusion Team's Response here…