ESX Patches May 28

Posted on May 29, 2009 by Knowledge Champion

A new bunch of patches for ESX 3.5 and 3.0.x have been posted this week. If you’re still in the old Virtual Infrastructure 3 world, you might want to look in to the latest patches as they contain security and critical updates.

ESX 3.5.0 Classic

Patch #	Summary	KB
ESX350-200905401-BG	VM Shutdown & Host Reboot	KB:1010957
ESX350-200905402-BG	VM Shutdown & No Host Reboot	KB:1010958
ESX350-200905403-BG	VM Shutdown & Host Reboot	KB:1010960
ESX350-200905404-BG	No VM Shutdown & No Host	KB:1010961
ESX350-200905405-BG	VM Shutdown & Host Reboot	KB:1010963
ESX350-200905401-SG	VM Shutdown & Host Reboot

ESXi 3.5.0

Patch #	Summary	KB
ESXe350-200905401-I-BG	VM Shutdown & Host Reboot	KB:1010964

Patch Download and Installation

See the VMware Update Manager Administration Guide for instructions on using Update Manager to download and install patches to automatically update ESX Server 3.5 hosts.

To update ESX Server 3.5 hosts when not using Update Manager, download the most recent patch bundle from http://www.vmware.com/download/vi/vi3_patches_35.html and install the bundle using esxupdate from the command line of the host. For more information, see the ESX Server 3 Patch Management Guide.

Let’s get this vSphere party started right!

Posted on May 21, 2009 by Knowledge Champion

Those may have been the words of Flavor Flav in Fight the Power, but we don’t think he had cloud computing on his mind. But now that vSphere 4.0 is officially launched, we want to make sure you have access to all the latest KB articles and content we have been busy creating to get you started on the right foot.

VMware Support Center has documentation, getting-started guides, and webcasts.
Licensing Wizard is online and ready to answer your licensing questions.
vSphere Upgrade Center answers questions on upgrading from VI3 to vSphere 4.

Also, here’s our hand picked top ten list of KB articles we think you’ll be interested in. Don’t miss the best practices articles!

Resolution Paths Published

Posted on May 1, 2009 by Knowledge Champion

Many common tech support issues in VMware products can be solved using what we call Resolution Paths. Resolution Paths are collections of modular steps that can be used to solve tech support issues.

Being modular, they can be re-used in other resolution paths. A good example is using the ping command to test network connectivity. This step is used in all kinds of troubleshooting procedures. Put a number of these steps together, and you have a method.

Down the very first left hand column of each resolution path are common issues that customers encounter. To the right of each these are VMware’s recommended steps to resolving these issues. Each and every one is hyper-linked directly to our Knowledge base article on that topic.

These can be very handy and can save you having to make that call into Tech Support. Click the links below. There’s one for each potential problem area.

Capacity Planner	Converter	Fault
Hosted	Install	Lab Manager
Licensing	Network	View Manager
OS	Storage	System Management
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Monthly Archives: May 2009