This video discusses and demonstrates how to find your Customer Number in My VMware.
The Customer Number is a 10-digit numeric unique identifier that is assigned to each customer. The Customer Number is created when you create a My VMware profile or when a new order is placed for users that do not have a My VMware profile. Customer Numbers are unique to individuals (similar to a personal identification number).
You can use your Customer Number to:
Log in to My VMware
File Support Requests by phone using the interactive voice response system (IVR)
When working directly with a Customer Service Representative
Once again this year, the folks behind Knowledge Experience are coming to VMworld to showcase all the new things we’ve been up to since last year. I am sure you are asking why it is called Knowledge Experience – we have a new mission and vision and that is to provide contextual content to the customer to ensure they can solve their issue before they need to create a service request – we are looking for your insights and feedback on how you would like to see this.
Some of you will remember the great vSphere networking posters we were handing out last year. We’re happy to announce we have another one – this time for VMware View. All the interconnecting ports/protocols… these look great on the wall! To get yours, come say hello to Rick Blythe at the VMware Communities Info Desk in the Hang Space during these times:
Monday: 11am – 2pm
Tuesday: 11am – 2pm
Wednesday: 1pm – 4pm
That’s not all — in the Solutions Exchange Sharon, Robyn, and Rick have two demos for you:
New My VMware Web Portal prototype
New My VMware iPhone App prototype
We’re really pumped to hear what you have to say about how we can provide you more contextual content to help you solve problems before creating a support request and therefore reducing your time and effort so that you can get back to your day jobs – We’ll be right next to the My VMware pod. Our pod is titled:
Using Knowledge to Get Answers Quickly
Leverage online self-help support
Prevent or resolve problems quickly
Provide input to new concierge model
We hope you drop by; we’d love to hear what you think!
Each video within the series will focus on a particular method as outlined within the associated Knowledge Base article.
For more information about installing a specific async driver release, see the /doc/README.txt file within the async driver release zip file. Async drivers are developed by third-party vendors and are subjected to the VMware certification process. They are released in a ESXi software package called a vSphere Installation Bundle (VIB)
As part of VMware’s ongoing testing and certification efforts on Virtual SAN compatible hardware, VMware has decided to remove some controllers from the Virtual SAN compatibility list. While fully functional, these controllers offer IO throughput that is too low to sustain the performance requirements of most VMware environments.
Today we have two new videos which demonstrate How to remove linked clones or stale virtual desktops from the View Composer database.
The two videos are actually two parts of one solution. Part 1 focuses on the procedures for the more recent versions of the VMware View and Horizon View products whereas Part 2 contains the necessary procedures for older versions of the products.
Here’s an interesting top 20 list. In the last 30 days, these were the tweets form our @vmwarekb account that got the most sharing from our customers. Perhaps you missed something on our list you’d be interested in.
In this video we demonstrate how to restart the management agents running on a VMware vSphere ESXi or ESX host.
For troubleshooting purposes, it may be necessary to restart the management agents on your ESXi or ESX host. This video tutorial goes through the steps that you will need to take in order to restart the management agents (mgmt-vmware and vmware-vpxa) directly on the vSphere ESXi or ESX host server.