by Geoffrey Murase, Solutions Marketing, End-User Computing
I recently visited Tualatin Valley Fire and Rescue (TVFR) near Portland, Oregon to film a video case study documenting the innovative ways they’re using VMware desktop virtualization technology. They had initially used desktop virtualization to simplify management of desktops in their office but they quickly found other use cases, as well.
The IT team at TVFR found that the device of choice for their fire chiefs are iPads which were being used primarily for email and web browsing. However, when it came to accessing the Computer Aided Dispatch (CAD) system which delivers information about emergency incidents, it was a Windows application which had to be run on a Windows computer. Fire Chief Michael Kinkade would often have to go to a fire truck or other apparatus to access the Windows laptop that was mounted on the dashboard in order to lookup the status of incidents. This was not only inconvenient, but also added precious time to his response to emergency situations.