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Tag Archives: EUC

Bank of Stockton Reference Implementation Case Study

By Teresa Wingfield, Solutions Marketing Consultant, VMware

Here are some highlights of a new VMware Reference Implementation Case Study for Bank of Stockton. This was an easy blog to write as I decided to just let the customer do most of the talking.

What is it worth to the Bank of Stockton to have blazing-fast virtual desktops? “How do you put a dollar figure on the ability to serve customers instantly rather than in minutes or even hours?” asked Vincent Lo, Vice President Network Application and Support at Bank of Stockton. “Customer service is at the heart of everything we do from a technology perspective, and now our technology is enabling us to deliver superior service at a lower cost.”

The Bank of Stockton selected VMware Horizon with View as the software foundation for its VDI solution based on a thorough evaluation of multiple competitive products.  It solved the performance challenges of VDI rollout with a hybrid storage solution from Tegile Systems.

“Even though we had already had a positive experience with VMware and trusted VMware, we did our due diligence and talked to Microsoft, Citrix, and others,” said Lo, “Frankly, [Microsoft] Virtual PC was out of the question—it simply was not an enterprise-class product. My team also evaluated Citrix, and in the end they recommended VMware Horizon with View. It was not a purely financial decision, despite the fact that cost savings was important to us. The decision was based on technical capabilities, the reputation of the vendor, price, roadmap, and several other factors. VMware simply had the best total package.”

Mr. Lo said he was particularly impressed by the security features of the View solution. “We wanted to lock down the user workstations as much as possible,” he said, “and View solved some of our most pressing security concerns.”

Another key advantage was View’s Linked Clone feature. “We saw that the Linked Clone capability could help us conserve disk space and actually improve collaboration among our support people,” said Lo, “and that translates to lower total cost and better support.”

When Tegile first contacted the Bank of Stockton with its proposal, the company was getting about 2,000 IOPS (Input/Output Operations Per Second) from its current VDI architecture. Tegile demonstrated that by incorporating a hybrid storage array and upgrading the core switch, the Bank of Stockton could increase the level of performance to 30,000 IOPS, and cut costs in the process.

“We implemented the hybrid array, and now performance is great. Our people can serve customers with full confidence that the desktop systems will support them, not create delays or problems,” said Lo.

Read the case study for more details on architecture and lessons learned or get more details on Horizon with View and Tegile Systems.

Announcing VMware Mirage 5.1!

By Sachin Sharma, Product Marketing, End-User Computing, VMware

We introduced VMware Mirage 5.0 as part of our exciting Horizon 6 launch earlier this year. Since then, we’ve been hard at work enhancing the next version. And now, I’m pleased to announce the official general availability of VMware Mirage 5.1! If you were able to attend one of our Mirage breakout sessions at VMworld in San Francisco last month, you got a sneak peek at some of the enhancements we’ve put in place.  We wanted to make managing your desktop inventory even easier with this release. Let’s take a look at some of the new features in Mirage 5.1.

  • Bandwidth Control – Managing desktops and PCs across many remote branch sites is difficult. With that in mind, Mirage was designed to help IT manage devices across distributed environments. And in these distributed environments, bandwidth is usually a concern. Image management solutions like Mirage require at least some bandwidth to deploy operating systems and applications. In Mirage 5.1, IT can control the amount of bandwidth Mirage clients consume directly from the Mirage management console. IT can set bandwidth limitation based on categories like per subnet, or per Active Directory site. Setup is simple and allows IT to not have to rely on QoS tools on their network when working with Mirage client to server communication.
  • API Extensibility – As part of Mirage 5.1, we’ve started formalizing and publishing APIs. Customers and partners can use the data that Mirage collects to integrate their own systems with Mirage. If you have a tool that requires plugging into data and services provided by Mirage, now you can connect through with our documented API set. This is the beginning of our journey to make Mirage more extensible.
  • Reporting Framework – We’ve enhanced our reporting framework in Mirage 5.1. IT can create and run reports that are output into HTML or CSV format. Scheduling automatic generation and email of reports helps give IT better analytics and visibility into the different Mirage operations that are being performed. Overall support time can be reduced with easier to consume reports based off of this new framework.
  • Customer Experience Improvement Program – We’re always looking for feedback from customers using Mirage. With 5.1, Mirage now includes the VMware Customer Experience Improvement Program (CEIP). This an optional, encrypted and anonymous method to send technical data from the Mirage database and log files back to VMware. This helps us improve the Mirage solution.

These are a few of the new features that made this 5.1 release. I encourage you to download VMware Mirage 5.1 from my.vmware.com to take a look for yourself. And If you’re going to VMworld in Barcelona in October, be sure to attend the Mirage sessions for more information on Mirage 5.1, customer success deployments and best practices.  And for more updates, please visit us on Facebook, follow us on Twitter, or discuss in our Communities.

ThinApp 5.1: Introducing Package-Management Functions and Greater Efficiency

By Aaron Black, Senior Product Manager, End-User Computing, VMware

I am happy to announce that we are releasing ThinApp 5.1 today, which provides new package management functions and greater efficiency for IT. As always, we have included a number of fixes to address particular applications and functions, which can be reviewed in the ThinApp 5.1 Release Notes. We introduce a number of new features in the following paragraphs, and we will be doing some focused blog updates in the coming weeks to get into the technical details and provide specific guidance. In the meantime, you are welcome to review the What’s New section in the ThinApp 5.1 Release Notes or the ThinApp 5.1 User’s Guide. We are excited to provide this release to our customers and partners—please enjoy!

Let us start with a brief description of a completely new function—utilizing group policy for dynamic management of application linking and updating—for packages that have already been deployed.

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Options for Application Delivery in VMware Horizon 6

By Cindy Heyer, Technical Writer, Technical Marketing, End-User Computing at VMware

When it comes to application delivery, VMware Horizon 6.0 has something for everyone. VMware just published Application-Delivery Options in VMware Horizon 6.0, a white paper that describes the unique combination of application-delivery options supported in VMware Horizon 6.0.

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Today’s workforce is extremely fluid. Employees expect to be able to work when they want, where they want, using the devices they want. End users are bringing their own equipment to the job, contributing from remote corners of the world, and utilizing every kind of electronic device to get the job done. They expect IT to support this plethora of devices and to provide easy access to the resources they need. The challenge for system administrators is to provide the support end users expect while maintaining security and control over vital company assets. Continue reading

EUC is ROCKING the show floor @ VMworld

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This year we have put together the biggest, baddest and loudest EUC presence we have EVER had at VMworld!

Starting at our huge 16-screen HD video wall, you’ll be blown away by our Hollywood VFX artists using software like ZBrush, Maya, 3ds Max and more, all powered by smoking-fast Horizon desktops turbocharged with NVIDIA GRID graphics. (And yes, the Makerbot 3D printer is back, this year we have the Z18!!)

Checkout the AirWatch wall and while you’re there take the time to chat to our dedicated team of experts who can talk you through every aspect of our market-leading mobility platform.

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Mirage Large-Scale Reference Architecture

By Stephane Asselin, EUC Architect, Technical Enablement, End-User Computing, and Gary Sloane, Consultant, VMware End-User Computing

Our biggest customers deploy thousands, sometimes many thousands, of desktops throughout their enterprises. Some of the biggest challenges they face are how to manage backups, how to do proper image management, and how to migrate from one Microsoft operating system to the next.

In all cases, they need to protect the customization, applications, and data that personalize each system for the end user, while minimizing both down time and time required from IT resources. Backup and migration require substantial investments in IT and the use of separate tools for backup and PC lifecycle management.

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Mirage Makes Life Easier for IT

VMware Mirage overcomes these challenges with centralized image management and enhanced capabilities for backup and OS migration. Here are just a few examples:

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Pay-As-You-Grow with Nutanix and VMware Horizon 6

Guest blog by Dwayne Lessner, Technical Marketing Engineer, Nutanix 
@dlink7 

As an end user of VMware end-user computing (EUC) products since 2008 when the product was called Virtual Desktop Manager 2.1, it’s been a great journey to see how VMware Horizon 6 (with View) has morphed into a full fledge application delivery platform.  The latest version of Horizon, offering the ability to deliver virtual desktops and hosted applications with Microsoft Windows Remote Desktop Services, arms businesses with the right deployment method based on use case and cost.

Today customers can take VMware’s EUC strategy and deploy with the same speed and approach of Public Cloud Providers with the security and control over SLAs in the comfort of their own data centers.  Nutanix, with the support VMware, is proud to release our latest Reference Architecture on VMware Horizon 6 that showcases benefits of Pay-as-you-grow infrastructure.

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Where To Find VMware Mirage Next Week at VMworld

By Sachin Sharma, Product Marketing, End-User Computing

I can’t believe VMworld 2014 is right around the corner! Next week, over 20,000 VMware enthusiasts will descend upon San Francisco. Many VMworld attendees will line up for the general sessions with amazing keynote speakers we have in place. Some attendees will be part of customer panel discussions. Some will experience our world-class hands on labs. Everyone has the opportunity to network with some of the brightest minds in software, which I expect people to take advantage of.

Having been focused on VMware Mirage for the past few years, I’m pleased to educate our new and existing customers on all things related to Mirage. Let’s take a look at some of the Mirage sessions you can find in the End-User Computing Desktop & Apps track:

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No Worry, Save Money – VMware Mirage with Hitachi Data Systems

By Sachin Sharma, Product Marketing, End-User Computing, VMware
and Dinesh Singh, Solutions Marketing Manager, Hitachi Data Systems

The advent of bring your own device (BYOD) and bring your own PC (BYOPC) has pushed organizations worldwide to seriously consider centralized endpoint management.  IT teams have realized that managing end-user devices is quite different from operating enterprise servers due to unpredictable users and predictable servers. Any performance degradation or downtime during OS migrations or patch updates could have serious consequences for the business. The situation worsens if user devices are lost and user environments cannot be restored. VMware Mirage beautifully integrates critical end-user management abilities with the customer’s existing IT environment. Mirage enhances IT efficiency by improving end-user productivity and simplifying desktop management while maintaining a consistent user experience. Mirage offers single image management and disaster recovery of user devices for any unforeseeable service disruptions e.g. theft, data loss, physical damage etc. Another benefit with Mirage is the centralized management and migration of laptops/desktops to latest versions of Microsoft Desktop OS. End users benefit by getting native performance, consistent personalization, flexibility in operations, and continuous ability to perform business operations.

With all these benefits also comes the task of managing backend IT infrastructure including storage platforms, which would host the images of your burgeoning employee base and provide consistent data throughput to employee endpoints. The choice of storage deployment could potentially be a dealmaker or deal breaker in maximizing the possibility of realizing full benefits of centralized desktop management. The purpose of deploying Mirage is not fully served if slow data backup and slow restore result in user frustration and not meeting user expectations on recovery options. A storage array that cannot deliver performance in a sustained sequential write-heavy Mirage environment could have negative consequences for both IT and the end-user.

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Spotlight Session @ VMworld: End-User Computing for the Mobile-Cloud Era

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By Ben Goodman, Lead Evangelist, End-User Computing

Hopefully you are getting prepared for VMworld and an amazing week in San Francisco!

Recently I covered not-to-be-missed end-user computing (EUC) sessions at VMworld and I’m sure you have registered for all of them by now. Last week I talked about sessions ideal for organizations looking to move from their current non-VMware desktop and mobile solutions to Horizon and AirWatch.

Now I want to talk about another can’t miss EUC event at VMworld, our EUC Spotlight Session: EUC3319-S – End-User Computing for the Mobile-Cloud Era. This is a more in-depth look at many of the features and announcements that will be covered during the EUC section of the Tuesday general session (keynote). The session will feature Kit Colbert – CTO, End-User Computing, John Marshall – SVP & GM, AirWatch and Sumit Dhawan – VP & GM Desktop Products End-User Computing, as well as myself and Harry Labana of CloudVolumes doing demos. (Did you catch the CloudVolumes news!?)

  • Sumit will talk about our strategy for the next generation end-user workspace followed by a deep dive and demo of Horizon 6 and Horizon Desktop as a Service (DaaS) and even show off some upcoming new capabilities.
  • Sumit will also get further into some of the exciting things that will have just been announced during the keynote. This is the kind of stuff that I would love to tell you about, but I am not allowed to yet!
  • John will then give some updates and demos on what is coming from AirWatch. AirWatch will hold some of their biggest announcements for the AirWatch Connect conference that is just 2 weeks away, but John will still have plenty to share.

In summary, the EUC Spotlight Session will have great executive speakers, exciting information and compelling demos. We only have limited time to get across a ton of news during the keynotes, so this is our opportunity to get to the next level of depth.  I am looking forward to it, so I hope you will join us.