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Tag Archives: EUC

Self-Help Resources for VMware End-User Computing

By Gina Daly, Technical Writer for Technical Marketing, End-User Computing, VMware

Are you making the most of the available online resources to find information about VMware End-User Computing products? Knowledge is power, as they say, and we are committed to bringing you knowledge. Whether you are new to VMware or a seasoned veteran, we hope this blog will be helpful. Continue reading

When Every Second Counts, Count on VMware

by Geoffrey Murase, Solutions Marketing, End-User Computing

I recently visited Tualatin Valley Fire and Rescue (TVFR) near Portland, Oregon to film a video case study documenting the innovative ways they’re using VMware desktop virtualization technology.  They had initially used desktop virtualization to simplify management of desktops in their office but they quickly found other use cases, as well.

The IT team at TVFR found that the device of choice for their fire chiefs are iPads which were being used primarily for email and web browsing. However, when it came to accessing the Computer Aided Dispatch (CAD) system which delivers information about emergency incidents, it was a Windows application which had to be run on a Windows computer. Fire Chief Michael Kinkade would often have to go to a fire truck or other apparatus to access the Windows laptop that was mounted on the dashboard in order to lookup the status of incidents. This was not only inconvenient, but also added precious time to his response to emergency situations.

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Since adopting VMware desktop virtualization technology, he now accesses the CAD application at any location using his iPad or mobile phone to more quickly assign the right resources to emergency incidents. In addition to mobility, Fire Chief Kinkade and his team experience other benefits as well:

  • Cost savings: The old way of accessing information required that a Windows laptop be mounted on each emergency vehicle ranging from different size fire trucks, to boats, to helicopters, at a cost of six to eight thousand dollars per apparatus. Now, with mobile access to virtual desktops, each first responder has an iPad that they can just carry with them on the vehicle assigned to an emergency incident.
  • High availability: Fire Chief Kinkade also explained that with the old system, if his team was responding to an emergency situation and the laptop mounted on the apparatus failed (e.g., blue screen of death), by the time the laptop rebooted, they would be on scene already.  With iPads and virtual desktops, it’s a much shorter reboot time in order to get back up and running if a problem occurs.

Another important use case for TVFR is delivery of real-time information to public affairs officers. These public affairs officers are responsible for disseminating information to the public, the press, and government leaders. They are often on the scene of an incident and have to remotely access data and applications quickly in order to give out accurate real-time information (e.g., the status of a car accident that can affect a commute). Using a virtual desktop helps them get the right information more quickly in a more organized manner.

We thank TVFR for their hospitality during our video shoot and hope that sharing their story will encourage other first responder organizations to explore using technology to better serve and protect their citizens.

See the video case study here.

Did You Know? Newly Updated VMware Workspace Portal 2.1 Reviewer’s Guide is Now Available!

By Cindy Heyer, Technical Writer, Technical Marketing, End-User Computing at VMware

Did you know that there is a newly published Reviewer’s Guide for Workspace Portal 2.1?  The Reviewer’s Guide is aimed at IT professionals who are juggling the management of a wide range of applications, and an equally wide range of devices for their end users. If you are new to Workspace Portal and want to test it out, the Reviewer’s Guide can help you set up a basic, proof-of-concept deployment. To do this, you need VMware vSphere, and to test the services covered in the Reviewer’s Guide, you need VMware ThinApp, VMware Horizon With View, and Citrix XenApp deployments. Through a series of easy-to-follow exercises, the guide takes you on an exploration of some of the key capabilities of Workspace Portal. The final result is that you have hands-on experience with Workspace Portal 2.1. Continue reading

VMware Horizon 6 + Dell XC: Delivering New Economics and Simplicity for Desktop and Application Virtualization

By Tony Paikeday, Product Marketing, End-User Computing, VMware

As organizations seek to deliver greater agility in support of an increasingly mobile workforce and escalating business demands, the transformation of traditional desktop environments into mobile workspaces becomes a strategic, competitive differentiator.

Traditional approaches to desktop virtualization, often built on rigid, inflexible solution stacks, have made it difficult for organizations to quickly and efficiently size their storage, networking and compute.  For many organizations, the end-result has been the over-provisioning of infrastructure to ensure available capacity and performance, making the TCO/ROI equation for desktop virtualization almost untenable for IT.  These limitations typically negate the business advantage that organizations seek when embarking on a desktop transformation initiative.  Well, for these customers things have just gotten a whole lot better.  VMware and Dell have partnered to deliver a hyper-converged infrastructure solution that offers predictable performance with scale, faster time-to-value, and simplified management, built on VMware Horizon, with the Dell XC Web Scale Appliance architecture.

So what makes this solution better than the alternatives?  VMware and Dell enjoy an extensive track record of collaborating and innovating in desktop virtualization.  Dell XC hyper-converged solutions that are built on VMware uniquely benefit from:

  • The world’s most widely deployed, feature-rich, software-defined platform for server, network and storage virtualization
  • A unified, single platform for virtual desktops and apps of every type: VDI desktops, RDS hosted apps, RDS shared desktop sessions, ThinApp packaged apps
  • Dramatically simplified provisioning with unified management leveraging VMware’s closed loop management and automation capabilities, including image management, policy management, analytics and operations management, and orchestration
  • A unified workspace for end users, that brings together virtualized desktops and apps (including Citrix XenApps), along with web and SaaS based apps, all accessible with single login, and an exceptional user experience from any device

The end result for organizations and their users is a more rapid, cost-effective, high-performance platform for transforming desktops into mobile workspaces that offer:

  • Predictable performance with scale, as deployments grow from small to very large, with right-sized units of infrastructure that don’t create a CAPEX hurdle each time the business needs to grow
  • Faster time to value, with a streamlined process, from design, to ordering, to install/provision
  • Simplified, unified manageability across every layer in the solution, spanning data center to end-point

Learn more in this solutions architecture white paper.

Image Management with VMware Mirage: The Wednesday Morning Cure for Patch Tuesday

By Stephane Asselin, End-User Computing Architect, VMware

You have all had that knot in the pit of your stomach. If you, like me, have ever managed an IT environment, you know what I mean. It happens every Wednesday morning after the 2nd Tuesday of the month. What patches did Microsoft release this time? How will it impact your environment? Will you be spending the next few days and nights testing and deploying patches, keeping your fingers crossed that the patches do not break anything?

What IT administrator would not want to manage only one or two Windows images? Everybody would like that, and let me tell you, it is possible!

Utilizing VMware Mirage, you can reduce the number of Windows images you need to manage, with an end goal of managing one image, or two at most (x32 and x64). Before you use Mirage, however, you have some work to do! You need clear processes, a well-defined management and update cycle, and people who can properly assess the level of urgency and relevance of those updates or patches. If you have those in place, then you are ready to implement a technology solution that will support a simplified image management solution. Continue reading

Calling All Citrix XenApp Customers! Make the Move to VMware Horizon 6

By Mark Ewert, End-User Computing Solutions Architect, VMware

This summer we released VMware Horizon 6, the latest version of our leading end-user computing platform. Perhaps the most exciting feature of Horizon 6 is its expanded support for Microsoft Remote Desktop Services, including hosted applications. Whether users need virtual desktops, hosted apps, or shared desktop sessions, VMware Horizon is the only platform you need. This means it is now possible to migrate off your Citrix XenApp infrastructure! Summer 2015 marks both the termination of support for Microsoft Windows Server 2003 and the end of life for XenApp 5.0. If you are still running XenApp 5 on Windows 2003, the timing is perfect for a migration to VMware Horizon. And we are working feverishly to release tools, guidance, and services to provide what you need to make your migration a success. Continue reading

Introducing VMware Horizon FLEX

By Gina Daly, Technical Writer for Technical Marketing, End-User Computing, VMware

Do your employees want to use Macs in the workplace? Do you want to say ‘Yes’ to a BYO program? Perhaps you are hiring more temporary and contract staff? However, you struggle with balancing corporate access and corporate compliance…

VMware Horizon FLEX is an exciting new product that addresses these use cases and more! Horizon FLEX was announced at VMworld Europe 2014 and will be generally available soon. The VMware Horizon FLEX Solution Brief discusses the enterprise use cases solved by Horizon FLEX, as well as how it works and a sample of some of the functionality. Continue reading

VMware Horizon Client for Mac Is Ready for OS X 10.10

By Kristina De Nike, Product Line Manager, End-User Computing, VMware

No need to be alarmed. Apple has announced that Mac OS X 10.10 is available. But if you are running the latest Horizon Client for Mac, version 3.1, you do not need to change anything. The current client works beautifully with Yosemite and looks beautiful doing it.

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Figure 1: Horizon Client for Mac in Front of Seamless Horizon Hosted Application (Windows Chrome)

For weeks, we have been testing the Horizon Client 3.1 with the OS X Yosemite beta. Now that OS X 10.10 has shipped, we can confirm that the Horizon Client for Mac that we shipped in September is fully compatible.

If you are not running the latest Horizon Client, download the Mac client from the Horizon Client download page.

For more information about the Horizon Client and View virtual desktops, see Horizon with View.

Alarms in Mirage 5.0

By Sachin Sharma, Product Marketing Manager, End-User Computing, VMware

It has been a few months since we released Horizon 6, yet it feels like it was just yesterday! With all the activities since the release (webinars, workshops, road shows, and so on), I have had little time to blog about one of my favorite aspects of the Horizon 6 release—Mirage 5.0.  Mirage 5.0 introduced several new features, including Windows 8.1 support and enhancements to the Mirage Gateway. I would like to tell you about one of the cool new features that might have gone unnoticed, but which can help desktop administrators in a big way—alarms. Continue reading

USB 3 Device Redirection Now Available with VMware Horizon with View Virtual Desktops

By Alexander West, Technical Writer, End-User-Computing Technical Marketing, VMware, and Peter Brown, Senior R&D Manager, VMware

We are all familiar with using USB devices on our laptops and desktops. With the USB device redirection capabilities of VMware Horizon with View, end users can use those same USB devices with their View virtual desktops.

But that is old news. Here is the exciting part: In addition to USB 1 and 2 devices, USB 3 devices are now supported with a combination of View Agent 6.0.1 and Horizon Client 3.1.

But before we get to USB 3 device redirection, let us take a look at USB device redirection in View. Continue reading